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“Extremely helpful staff”

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Point Village Hotel
Ranked #3 of 9 Hotels in Mossel Bay
Certificate of Excellence
Tel Aviv, Israel
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Extremely helpful staff”
4 of 5 bubbles Reviewed 30 August 2014

The staff was extremely helpful! Our son lost his iPad cover and they were trying to help us finding it, including using the hotel cameras. At the end, the front desk assistant went home and brought us a spare cover she had at home!!!
The hotel is located very close to the sea. Free parking at the underground floor. We went shark diving in the morning so we stayed there the night before. Rooms are big and newly renovated. Breakfast is served in the adjacent restaurant and wasn't that great for us (not included in the price).

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank B_you
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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476 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Bellville, South Africa
2 reviews
2 of 5 bubbles Reviewed 13 August 2014

Front desk personnel was friendly. The interleading doors between the rooms are a problem. I stayed in Room 5 and I could hear EVERYTHING the people next door were talking and doing. I asked to be moved and they moved me to Room 8 - the sewerage smell was unbearable in the room. Sewerage system needs Urgent attention. Stable doors of rooms makes a lot of noise. Overall a Very noise stay. Good location for a hotel, but managment needs to consider upgrading cleanliness, noise reduction and sorting out sewerage system. Unfortunately I do not recommend anyone to stay here.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Azette2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geldermalsen, The Netherlands
2 reviews
4 of 5 bubbles Reviewed 12 August 2014

Location of the hotel is nice, partly overlooking the ocean. The accommodation is proper and sufficient. The staff is very friendly and helpful. Around the corner you can find a few restaurants and bars.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Theo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kroonstad
1 review
5 of 5 bubbles Reviewed 8 August 2014

We were received excellently. We would like to come again during December 2014, so please let us know of any cancellation. Beautiful setting and very friendly people. Thank you very much for everything

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Louise L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bellville, South Africa
2 reviews
3 of 5 bubbles Reviewed 2 August 2014

We had a very pleasant two-night stay but I have to say that the name is misleading. It is not a Hotel, it is a building with rooms to rent, the people were very kind and helpful, very close to beach!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank ChristellevanRensb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
1 review
4 of 5 bubbles Reviewed 25 July 2014

Service was excellent and very friendly & Helpful. Tia went above and beyond her duty to ensure we were comfortable. Service at Delfinos was also excellent. We will definitely return to Poit Village if ever in South Africa agsin/


  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank MarleneZiervogel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randfontein
2 reviews
5 of 5 bubbles Reviewed 25 July 2014

Loved every minute of my stay! Exellent location! Lovely friendly ladies at reception! Pretty rooms, secure parking, very relaxing!
I would definitely reccomend you to any one. You will see me again soon!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Annezel O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Point Village Hotel

Property: Point Village Hotel
Address: 5 Point Road | The Point, Mossel Bay 6506, South Africa
Phone Number:
Region: South Africa > Western Cape > Mossel Bay
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Mossel Bay
Price Range (Based on Average Rates): £
Hotel Class:3 star — Point Village Hotel 3*
Number of rooms: 51
Official Description (provided by the hotel):
The Point Village Hotel has made a significant statement with its presence at the entrance to the popular Mossel Bay Point recreational area. The Point Village Hotel offers luxury accommodation in 16 en-suite rooms, each with its own kitchenette, as well as 7 suites with self catering facilities, each with 2 en-suite bedrooms and fully equipped kitchens and 6 fully self catering units with 3 bedrooms, en-suite bathrooms, lounge, dining area and fully equipped kitchen. The atmosphere is chic yesterday that blends with modern today in a relaxing holiday feeling. The hotel rooms are very spacious, luxurious and furnished in contemporary stylish but unpretentious themes. The hotel has not only become popular with South Africans but has also become a first night venue for hikers on the World Renowned Oystercatcher Trail. A typical quote is from Gary Welsh, the leader of one of the hiking groups who spent a night here on Sunday last week, before setting off on the 4 day walk along the coast to Gouritz River, "Great and spacious rooms, modern and in a way futuristic. The decor is stimulating and unusual, moving away from the normal ‘copy and paste style’ of most hotels. The locality is indeed, unbeatable." ... more   less 
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