I stayed 29 Feb .2012 On arrival my booking was misplaced.My room was not 4 star clean. I ordered room service but was told you "are eating buffet for dinner" I went down to the restaurant ,there was a tour group and most of the food was finished.(21:00) There was no beef for me to eat and the little food that was left looked very ordinary , worse than at home .When i asked the chef he just replied it is not his fault.No manager approached me .This is the kind of service that makes us a bad tourism destination . what must these overseas guests think ?
Please don`t bother contacting me , you had your chance Diaz and blew it ,BIG TIME
- Official Description (provided by the hotel):
- At the heart of the picturesque Garden Route, in the historically-rich and climatically-temperate town of Mossel Bay, and right at the ocean's edge, lies a celebration of opulence and splendour: the matchless Diaz Hotel & Resort. Located only 10m from the high-water mark, it offers spectacular ocean views from every window and private balcony. It is the perfect venue for your next dream beach holiday, corporate brainstorming sessions or year end functions. It offers 81 bedrooms and 5 suites, all en-suite with separate bath and shower, private balconies and uninterrupted sea views. Packages include breakfast and undercover parking. ... more less
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