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“Beautiful views, bland inside”

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The Point Hotel & Spa
Ranked #9 of 9 Hotels in Mossel Bay
Reviewed 4 January 2012

The location and sea views from individual rooms are outstanding. The hotel interiors (lobby, restaurant, and rooms) are bland and sterile (you could be anywhere). We stayed one night and it was okay, but a little pricey for so little atmosphere.

  • Stayed: December 2011, travelled with family
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1  Thank L P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChantelMosselBay, Public Relations Manager at The Point Hotel & Spa, responded to this reviewResponded 18 April 2012

Thank you for your feedback and comments. We are pleased to announce that we are in progress with refurbishments to our restaurant and rooms which will update our look. We look forward to hosting you on a return trip to view the successful results.
Kind Regards
Chantel Edwards-Klose
Marketing Manager, The Point Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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164 - 170 of 253 reviews

Reviewed 26 September 2011

Travelled on the 24th and over nighted to the 25th September 2011.
The room was booked by my daughter-in-law who gave it to my wife and myself as a birthday gift. The welcome at reception was outstanding and our room had a beautiful sea facing view
and in pristine condition. The room was very comfortable and afforded me a good nights rest.
The dinner was outstanding with the chef and staff constantly checking up and enquiring if the meal was up to standard or if we needed something extra. The same thing happened @ breakfast.
The staff were all very friendly and attentive and would recommend the hotel to any traveller going to visit Mossel Bay.

  • Stayed: September 2011, travelled as a couple
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Thank Vincent N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PointHotelManagement, Public Relations Manager at The Point Hotel & Spa, responded to this reviewResponded 28 September 2011

Thank you for your positive feedback and comments. We are thrilled that you enjoyed your birthday gift! We pride ourselves on our friendly and warm hospitality and it is lovely to receive feedback which confirms how great our staff are! We look forward to hosting you on a return trip.
Kind Regards
Chantel Edwards-Klose
Marketing Manager, The Point Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2011

Firstly we had travelled from Port Elizabeth and were to say the least exhausted. On arrival the service was friendly and proffesional. The Hotel was quite full but attention was paid to us and we were settled into a lovely room overlooking the best sea view I have seen in a long time. The rooms are clean and neat and I'm sure they will upgrade to improve on slightly outdated decor etc.
We decided to stay for dinner and were pleasently surprised. Great service good food.
Woke up the next day to the sound of Whales a 100m from our balconty AWESOME!
Breakfast was good and served in a beautiful setting.
Will be back when we next this beautiful part of SA

  • Stayed: July 2011, travelled as a couple
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Thank david m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PointHotelManagement, Public Relations Manager at The Point Hotel & Spa, responded to this reviewResponded 28 September 2011

Thank you for your positive feedback and comments. The Point Hotel prides itself on our level of service and friendly staff and it is fabulous to get feedback like this. We look forward to hosting you on your return visit.

Chantel Edwards-Klose
Marketing Manager, The Point Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2011

If you get the chance do not stay here there are better accommodation available. We had travelled from Cape Town doing the garden route and stayed in some lovely places and very reasonably priced with free internet. This was the most expensive you had to pay for internet and if this is what Mossel Bay had to offer then it is shame. If really felt sorry for the people on a package holiday they did not have a choice We were put in a room under the restaurant and not being advised that a coach party was in that would be leaving early all we heard was scrapping chairs and opening and closed patio doors from 5.45am onwards Old fashioned, breakfast cold and when we go to the restaurant at 7.30am all that was left were cold leftovers I most unpleasant experience not to be repeated. We were going to spend 2 nights but 1 was more than enough

  • Stayed: January 2011, travelled as a couple
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2  Thank 12Merely
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2011

I booked this hotel for my wifes birthday, she was impressed by the fantastic sea view. Although the hotel was standard the location to amenities made up for it

  • Stayed: January 2011
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Thank Birminghamy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2011

We stayed for two nights and debated looking for something else or push on to Cape Town. We searched around on the internet but found accommodation over the xmas and new year period to be either full or expensive so we decided to stay. The location is nice and from the outside it looked promising but once you are inside you feel like you have gone back to the 1970's. The room was large and dated but thankfully clean. The view from the room was nice and looked out onto the ocean. The breakfast was ok. This hotel seriously need a renovation.
Mossel Bay is teeming with camp sites and the restaurants we found were not of a high standard.
I would recommend either staying at Plettenberg Bay or Knysa and give Mossel Bay a miss.

  • Stayed: December 2010, travelled as a couple
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Thank Kaype
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2010

For best view and stay over in South-Africa, Friendly people and good food.

  • Stayed: October 2010, travelled on business
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Thank Afrikaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Point Hotel & Spa

Address: Point Road | The Point, Mossel Bay 6500, South Africa
Region: South Africa > Western Cape > Mossel Bay
Amenities:
Beach Business Centre with Internet Access Free Parking Restaurant Room Service Spa Wheelchair access
Hotel Style:
Ranked #9 of 9 Hotels in Mossel Bay
Price Range: £71 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Point Hotel & Spa 3*
Number of rooms: 52
Official Description (provided by the hotel):
Located in the heart of the Garden Route and superbly positioned on the rocks below Mossel Bay’s famous St Blaize Lighthouse, The Point Hotel offers 52 sea-facing, air-conditioned, en-suite rooms each with a private balcony which guarantees stunning sea views over the Indian Ocean. Our in-house restaurant, The Lighthouse, serves sumptuous breakfasts and offers a diverse a la carte menu which specializes in Mossel Bay’s famous seafood. A huge natural tidal pool in front of the hotel offers safe swimming and bathing, whilst surfers can enjoy one of the best surfing venues on the coast line including internationally renowned Inner and Outer Pool. The Point area boasts with six diverse restaurants – all with spectacular sea views of the Indian Ocean - and is a great place for families to stroll around and enjoy the summer sunshine and fresh ocean breeze. The unique location of The Point Hotel in an eco friendly environment, combined with professional hospitality makes this a superb choice of venue for discerning travelers. ... more   less 
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Also Known As:
Point Hotel Mossel Bay

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