The room was clean but that is probably where it ended. Got up the next morning and cold shower..... What a start to the day, reported it to the front desk, response - tell management, there is nothing I can do - excellemt customer service ( sic!). Sat down for breakfast and the buffet had no eggs or bacon, you have to order and wait another 10 minutes. Toast, I gave up, had to stand shoulder to shoulder with a crowd of tourist crowding the slow toaster, were told the tourist group only start breakfast after 8am, wasnt to be. Fortunately we didn't eat at the hotel the evening. Next morning, at least hot water, no toast and the table clothes had last night's or the previous weeks stains on them from not being washed or removed. Being a business traveller with having to pay for wi-fi at a 4 star hotel (sic!), not sure how they got that, all the other certificates were older than 3 years..... Management probably dont bother because in peak season everyone want to stay close to the beach...
Next time will look for a different hotel next time, Protea here I come...
- Official Description (provided by the hotel):
- Located in the heart of the Garden Route and superbly positioned on the rocks below Mossel Bay’s famous St Blaize Lighthouse, The Point Hotel offers 52 sea-facing, air-conditioned, en-suite rooms each with a private balcony which guarantees stunning sea views over the Indian Ocean. Our in-house restaurant, The Lighthouse, serves sumptuous breakfasts and offers a diverse a la carte menu which specializes in Mossel Bay’s famous seafood. A huge natural tidal pool in front of the hotel offers safe swimming and bathing, whilst surfers can enjoy one of the best surfing venues on the coast line including internationally renowned Inner and Outer Pool. The Point area boasts with six diverse restaurants – all with spectacular sea views of the Indian Ocean - and is a great place for families to stroll around and enjoy the summer sunshine and fresh ocean breeze. The unique location of The Point Hotel in an eco friendly environment, combined with professional hospitality makes this a superb choice of venue for discerning travelers. ... more less
- Reservation Options:
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- Also Known As:
- Point Hotel Mossel Bay