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“" Does the Job..."”
Review of Springlands Hotel

Springlands Hotel
Ranked #39 of 62 Restaurants in Moshi
Restaurant details
Reviewed 10 February 2014

Hotel is an adequate base for your Kili Climb, connected to Moshi via a dirt track road.
I had a very poor room on my first night and got moved to a slightly better one on my second night. Accomadation is basic so don't expect too much. That said, the buffet dining is OK, and the staff are all friendly and their English is good.
As reviews have mentioned, Zara Tours operate this hotel so it is always busy with people coming and going on their climbs, so its a good meeting place and it has a friendly atmosphere.
The prices are good, but be prepared for reams of paperwork when you settle your bill....everything is still done on paper.
Good points are....secure luggage storage for your cases for the rest of your travels. Secure safety deposit boxes for your valuables etc whilst you are doing your climb.
Facility to hire any walking gear etc you may need or have forgot.
If you go outside the Hotel gates at sunrise you will get a lovely view of Kilimanjaro.

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2  Thank Kevin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 - 12 of 33 reviews

Reviewed 5 January 2014

Springlands is outside of the center of the city of Moshi and you will travel through dirt roads to get to it. You are most likely here because you booked a trip with Zara Tours. The outside and gardens are well maintained, the lobby and other seating areas are somewhat worn out. The staff tries to be helpful but it has much to learn about service, but this is Africa. The rooms and beds are average at best, with one bed cover extremely dirty (nasty). I understand there are nothing but dirt roads but cleanliness should be improved. The meals are served buffet style, with some choices and not bad. Springlands is a nice property (could be improved greatly) with a constant clientele due to being part of Zara. And everything here is very reasonably priced. But it needs (should) to improve almost every aspect of its operation. It was impossible to contact the hotel via phone or email to advice them of the changes to my flight. I am still not sure if there is a working email for this hotel. It is definitely a cultural experience.

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Thank FredOH69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2013

Hotel was situated outside Moshi ( a good thing) on the worst road I have ever seen. It is behind a large wall and so is separated from the dust and smells of town. In the centre is a nice garden. Eating is done in an open sided dining area. Food is basic and there is little choice. Prices are good though. Worst thing is that there are too many waiters and they hover waiting for you to finish. Hotel is owned by Zara and most visitors are going on tours.

Thank BillybobToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2013

This is a cultural experience hotel. At first I saw it as shabby and a bit dirty. However, after visiting the "better" hotels while on safari, I couldn't wait to get back to Springlands. Although in need of updating and refurbishing, the staff and clientele were friendly and as excited about people visiting Africa as the people themselves. The staff go out of their way to be helpful and provide you with a pleasant experience. Attempting to speak Swahili is seen as an enjoyable exchange between locals and visitors.
Since the hotel caters to those going on safari and climbing Mt. Kilimanjaro, there is constant motion and excitement. The pool facilities are quite comfortable but with limited hours. There is a gift and sundries shop. Tours and activities can be arranged from the hotel lobby. Multiple outdoor sitting areas and a bar are on the hotel grounds.

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Thank S P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2013

This is a busy place. A lot goes on here as it is the hotel used as a base by Zara Adventure Travel for both Kilimanjaro trips and for safaris. There is always a lot to look at; people coming and going, preparation meetings taking place, etc. Zara is the owner and her picture is everywhere.
The thing we found the strangest about this place is that almost all the employees were wearing signs saying that they were trainees. It seemed like the whole place was being run by trainees! These employees were very friendly and almost curious about the clients at the hotel, asking all sorts of questions. It was almost to the point of being obtrusive, actually.

The restaurant is always buffet style. Get there early, especially if you are coming in high season as we found they do run out of things. Every time you order anything extra, even a bottle of water, you have to sign a bill. Consequently, when you check out, you may find that there are many, many bills that all have to be entered in a slow and painstaking way at the office and then again at the accounting office. Very time-consuming! Plan ahead and make sure you have enough time for all of this to take place.

One important piece of advice-do NOT choose any of the rooms between about 30-35. They are at the back of the hotel and their windows open onto a yard where I suspect there is some sort of open sewage or sewer. Anyway, at night, it smelled very bad!! I couldn't sleep.

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Thank oolichan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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