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Reviewed 29 December 2017

We arrived late into JRO and were met with a representative to assist us with the visa process and a driver. We were only at Springlands for one night as we had to adjust our safari dates. After the loooong journey to Africa, Springlands was the perfect place to land. They offered a small snack upon arrival and made sure we had all that we needed. The rooms were clean and the shower was hot. There was a small shop at reception with necessities (we were even able to purchase an electrical adapter). At breakfast, we learned a few Swahili words with the staff and were on our way.
Springlands offered a comfortable and accommodating place to begin our experience in Tanzania.

  • Stayed: December 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Judane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zainab A, Owner at Springlands Hotel, responded to this reviewResponded 24 January 2018

Dear Guest,
I wish to extend my sincere appreciation for choosing to stay with us. At Springlands Hotel we are very thankful and appreciative for your recommendations on our overall facilities specifically the staff, rooms, pool and everything else you have enjoyed. At, ZARA we are committed towards providing you with the best experience in every aspect of your trip with us. You are most welcome and are looking on serving you once again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2017

Springlands Hotel was great. The people that work there made it feel like home. I ended up spending an extra 2 days there because I didn't want to leave. I give them an A+ for hospitality. The bedrooms are very basic, but had everything you would need. Wifi was spotty (there is only wifi in one of the lounges). Overall a great experience. Food was good. Pool was nice and clean (and not a chlorine pool, which is nice). Thank you Springlands for making me feel so at home!

Stayed: December 2017, travelled solo
Review collected in partnership with this hotel
Thank casscollins7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zainab A, Owner at Springlands Hotel, responded to this reviewResponded 28 December 2017

Dear Guest,
I wish to extend my sincere appreciation for choosing to stay with us.
At Springlands Hotel we are very thankful and appreciative for your recommendations on our overall facilities specifically the staff, rooms, pool and everything else you have enjoyed.
At, ZARA we are committed towards providing you with the best experience in every aspect of your trip with us.

You are most welcome and are looking on serving you once again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2017

The place is a step down from the oldest most poorly maintained motel6. The rooms are drab, old, and have zero furnishings. The mosquito nets do not even meet at the edges....what's the point of even having them. The breakfast features instant coffee in a spot that is like a soup kitchen.

Room Tip: There is no reason why anyone should choose any room in this hotel
  • Stayed: November 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank dagudawg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zainab A, Owner at Springlands Hotel, responded to this reviewResponded 6 December 2017

Dear Guest,
Am happy to get your comments about your experience with us at Springlands Hotel. The management has taken note on all the mentioned issues to be worked on as mentioned on your feedback i am happy to inform that measures have been taken to correct them.

Thank you for being our guest and welcome again to Tanzania.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2017

Positive:
+ Big and comfortable beds
+ Staff helpful and service minded (not all of them though)
+ Pool
+ Hotel offers interesting guided walk in Moshi
Minus:
- Room is very small! Complicated for two persons
- No proper place for the suitcases
- Very poor WiFi coverage - common locations only parttially covered, no coverage in rooms
- Quality of bathroom installations
Conclusion: A very basic hotel, OK for one night but no more

Room Tip: The rooms towards the garden are quiet.
  • Stayed: November 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank eraenfa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zainab A, Owner at Springlands Hotel, responded to this reviewResponded 27 November 2017

Dear Guest,
Am happy to get your comments about your experience with us at Springlands Hotel. The management has taken note on all the mentioned issues to be worked on as mentioned on your feedback i am happy to inform that measures have been taken to correct them.

Thank you for being our guest and welcome again to Tanzania.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2017

Very good place to stay here and relaxing with your friends is excellent things. I cannot say enough great things about the staff of Spring lands Hotel. Jacob took such good care of us and was incredibly helpful. The rest of the staff was just as good. The hotel had comfortable beds

  • Stayed: December 2016, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank HolaAfricaLimited
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zainab A, Owner at Springlands Hotel, responded to this reviewResponded 11 November 2017

Dear Guest,

One behalf of Springlands Hotel and the team, we are all very grateful for the choice you made of exploring Tanzania with us. It was a very fortunate experience to meet you and show you the beauty of our country.
Once again on behalf of Springlands Hotel team, I would like to thank you for choosing to travel and stay with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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