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“Grand and is improving”
Review of Golden Tulip Sfax

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Golden Tulip Sfax
Ranked #3 of 8 Hotels in Sfax
Penzance, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Grand and is improving”
Reviewed 5 December 2013

My recent visit to the hotel was uneventful but my personal expereience proved different and somehow better that the previous ones. There are obvious signs of improvement and the hotel staff are better equipped with the know-how of the ever increasing demands of the hospitality industry. My special thanks go to Habib, and Samir in the bar. I would be very proud to have them as members of my staff in my UK based establishment.

  • Stayed October 2013, travelled solo
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank zin135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOALLA S, Responsable commercial at Golden Tulip Sfax, responded to this review, 29 March 2016
Dear Zin,

Greetings from Golden Tulip Sfax,

Thank you for your good comments about the hotel and the staff. We always make sure to provide quality and best service to our guest.

We are looking forward in welcoming you again at the Golden Tulip Sfax.
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106 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Rome, Italy
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 November 2013

The rooms are extremely nice and well equipped. Comfortable bed, nice bathroom (although it is split), lifts are well proportioned to the number of rooms. The restaurant is a bit undersized, could be more elegant, but the quality of the food is very good.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dante C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOALLA S, Responsable commercial at Golden Tulip Sfax, responded to this review, 29 March 2016
Dear Dante,

Greetings from Golden Tulip Sfax,

Thank you for your good comments about the hotel . We always make sure to provide quality and best service to our guest.

We are looking forward in welcoming you again at the Golden Tulip Sfax.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Penzance, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 26 April 2013

Go into the lounge bar and don't be taken aback; the lounge is full of prostitutes, pimps and very few punters. What a shame!!!! Toilets awful,.Reception hall very depressing. Staff at the welcoming desk are very forlorn and unwelcoming... the Tulip has not lived up to its name.

Room Tip: the high Noise level is unbeatable
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  • Stayed September 2012, travelled solo
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank zino135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FAKHFAKH S, Responsable commercial at Golden Tulip Sfax, responded to this review, 10 May 2013
first of all let us thank you for choosing GOLDEN TULIP SFAX HOTEL. We respect your opinion about our hotel, however many customers appreciate the freindly atmosphere that exists.
Despite that, strict control measures were taken at the reception and at the bar to make selection of our customers.
Kamel BRIGUI - Directeur Général
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Newcastle, Australia
Level Contributor
444 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 225 helpful votes
Reviewed 20 March 2013

This hotel is well located on the beach and has pleasant grounds. It presents well! Inside the hotel needs a maintenance crew to do a makeover. Food,dinner and breakfast are average and there is an average feel to the place. In the middle of the night the A/C went off( or was switched off) and opening the window due to the stuffy room, we let the mossies in. Had a bad nights sleep as a result.
The hotel has potential but it's obvious the management lacks the skill to maintain the hotel in a top position.

Room Tip: Make sure the A/C works.
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gunner do
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FAKHFAKH S, Responsable commercial at Golden Tulip Sfax, responded to this review, 10 May 2013
In reading your comment we note that you are talking about another hotel. Since we're not at the beach, it is downtown and there is no garden at the hotel. But if you talk about our hotel, we inform you dear guest that we have invested to enhance the quality and comfort of our custommers.
Finally for the air condition we would like to clarify that the system starts and stopped automatically when the balcony is opened
Kamel BRIGUI - Directeur Général
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South East England
Level Contributor
67 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 26 February 2013

We stayed here one night as part of a tour. Apparently the hotel is in the process of being upgraded. We had a nice size room with TV and fridge (neither tested). Only one chair(easy chair) in two bedded room, desk but no chair. Toilet separate from shower room and had no washbasin in. Good size shower room with very large shower & plenty of hot water. No kettle in the room, apparently you can ask at reception for one. Info book only in French. Comfy beds if a little hard. Good lighting. Floor carpeted. Clean.

Hotel is conveniently situated for town centre and Medina but our room 712, was noisy from traffic when we arrived but luckily quietened down in the night. Mini market and pharmacy just round the corner.

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnnieB08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOALLA S, Responsable commercial at Golden Tulip Sfax, responded to this review, 29 March 2016
Dear Annie,

We are in receipt of your comments, relating to your stay at the Golden Tulip Sfax and thank you for the same. I am pleased that overall you found the service, staff and facilities to your satisfaction, in particular the hospitality and friendliness shown towards you. We value your feed-back, as your views are essential in evaluating our performance, and enable us to take corrective action where necessary.

We look forward to your visit and thank you once again for your support.

Best regards,
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Hampshire
Level Contributor
345 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
Reviewed 25 February 2013

Quite a nice hotel in a central location between the seafront and the Medina. The room was spacious but the bed was very hard.

The waiter substituted the bottle of wine ordered for one 50% more expensive without saying a word, not the behaviour expected in this sort of hotel.

Room Tip: Rooms at the back have a view to the sea between the buildings and are away from the road.
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  • Stayed February 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LoneBrit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOALLA S, Responsable commercial at Golden Tulip Sfax, responded to this review, 29 March 2016
Dear Guest ,

Greetings from the Golden Tulip Sfax.

Thank you very much for taking your time to review us. We are very happy that your stay was comfortable . Regarding the bed issue in your room, we wish you could have informed our staff

Should you visit Dubai again, it will be our pleasure to welcome you back and on behalf of the team, many thanks once more for your feedback.
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Dallas, Texas
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 23 October 2012

This is a clean, well designed hotel that has not been properly maintained. The refrigerator did NOT work and was replaced with another that did NOT work. The sink stopper did NOT work. The television did NOT work.

Breakfast buffet was lackluster.

It is such a shame, as the property is beautiful

  • Stayed October 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank taxtracker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOALLA S, Responsable commercial at Golden Tulip Sfax, responded to this review, 31 March 2016
Dear taxtracker,

I would like to thank you for your comments as it is greatly appreciated in order for us to iron out our problems and therefore I would like to sincerely apologize for your negative experience with us. I have pointed out to the all Department your concerns and that in the future more attention should be given to our valuable guests and members. We are currently doing a comprehensive review of our hotel procedures to ensure that something like this never occurs again.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Golden Tulip Sfax

Property: Golden Tulip Sfax
Address: Avenue Habib Bourguiba | BP 544, Sfax 3000, Tunisia
Phone Number:
Region: Tunisia > Sfax Governorate > Sfax
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Sfax
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Golden Tulip Sfax 4*
Number of rooms: 130
Official Description (provided by the hotel):
A perfect place for business and leisure travellers!! Recently renovated in a tasteful and elegant modern style, the hotel offers comfort, delicate atmosphere of conviviality as well as relaxation to satisfy every guest expectation. The hotel is perfectly located in the heart of Sfax city, 20 minutes by car away from Sfax Thyna International Airport and 5 minutes by car from the main train station. ... more   less 
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