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Hotel Novotel Guiyang Downtown
Ranked #9 of 679 Hotels in Guiyang
Reviewed 16 May 2014

Clean hotel, good sleep and good location for my needs. Nice reprieve for a secondary city to find an internationally operated hotel and will stay again on my net visit. I think the food service staff needs a bit more supervision or training.

Room Tip: Nothing much to eat outside nearby hotel except KFC next door, food is good but service lacks traini...
  • Stayed: May 2014, travelled on business
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Thank hal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cherry X, Public Relations Manager at Hotel Novotel Guiyang Downtown, responded to this reviewResponded 21 May 2014

Dear guest,
Thanks for your review. We are very glad to have your commendation for our hotel. We will continue to providing the high quality service. Looking forward your visit again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (178)
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45 - 51 of 178 reviews

Reviewed 7 May 2014 via mobile

I was there again recently on a business trip with two others, staying for two weeks. We stayed in executive rooms with access to the club lounge and other facilities. I was impressed with the size of my room and the business facilities provided. The hotel is in a good location close to shopping and restaurants.
The most memorable thing, however, was the quality of the staff we dealt with. Nothing was too much trouble. Staff were efficient, helpful and always cheerful, remembering our names and hospitality requirements almost immediately.

Stayed: April 2014, travelled on business
Thank bluefish_926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cherry X, Public Relations Manager at Hotel Novotel Guiyang Downtown, responded to this reviewResponded 21 May 2014

Dear guest,
Thanks for your review. We are very glad to have your commendation for our hotel. We will continue to providing the high quality service. Looking forward your visit again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2014

The room was clean and the bed comfortable. They had the usual complimentary 2 bottles of water. The location is quite good with good restaurants within walking distance.
Its biggest fault however was the breakfast. Hotels (international chains) in China that advertise a western breakfast usually do a much better job. There was very little "western" choices and what was there as not very good. A couple of choices of very stale pastries (hard croissants). Eggs are cooked fried only (Chinese style). No bread - what they have does not qualify as bread but is more cake-like. And a bit of (Chinese brand) cereal choices. But tons of Chinese dishes.
Feel that I am being overly generous with my 4-dot rating. Need to be in Guiyang again in a few days and now and checking my other options.

  • Stayed: April 2014, travelled as a couple
    • Value
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Thank JPDeM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cherry X, Public Relations Manager at Hotel Novotel Guiyang Downtown, responded to this reviewResponded 21 May 2014

Dear guest,
We very much appreciate your comments regarding your stay at the Novotel Guiyang Downtown. We are very sorry that the breakfast choices did not meet your expectation. Please allow me to express our apologies to you.

At Novotel Guiyang Downtown, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our Food and Beverage Director will tighten training and supervision to all chefs to increase the western food for breakfast is up to the international standard and meet our guests’ expectation.

We appreciate your valuable comments and it is our hope that you will give us an opportunity to be of excellent service to you in the near future.

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Reviewed 30 March 2014

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with Accorhotels.com
1  Thank Henry T
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Cherry X, Public Relations Manager at Hotel Novotel Guiyang Downtown, responded to this reviewResponded 30 March 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 14 March 2014

  • Stayed: March 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Accorhotels.com
1  Thank maxwzh
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Cherry X, Public Relations Manager at Hotel Novotel Guiyang Downtown, responded to this reviewResponded 18 March 2014

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Reviewed 5 January 2014

Stayed 3 nights in Novotel. Highly recommended! Went on a 8 days tour of Guizhou inclusive of hotel stay. Variety of choices for buffet breakfast! Visited Miao village at Xijiang, Daqikong & xiaoxikong in Libo; Breast Peak at Qi Feng; boat ride Wang Feng Lake; buggy ride at Wang Feng Lin; walked under Huangguoshu Waterfall at Anshun. Visited Dragon Palace & Guanyin Cave.
Beautiful & natural scenery - pristine nature & waterfalls!

Room Tip: Highly recommended!
  • Stayed: November 2013, travelled as a couple
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1  Thank guizhou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cherry X, Public Relations Manager at Hotel Novotel Guiyang Downtown, responded to this reviewResponded 13 January 2014

Dear Guest,

We very much appreciate your feedback regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback.
I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

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Reviewed 29 December 2013

The Novotel is an excellent hotel, reasonably priced, with very comfortable rooms and furniture.
The staff speak reasonably good English and are extremely helpful.
The location is good.
We had a high floor and entrance to the Premier (aka executive) facilities which are OK.
Breakfast buffet is western and good.

Room Tip: If you drive, and not familiar with the hotel look for a tall building with the Novotel sign, as the...
  • Stayed: December 2013, travelled as a couple
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    • Cleanliness
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1  Thank zatrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cherry X, Public Relations Manager at Hotel Novotel Guiyang Downtown, responded to this reviewResponded 2 January 2014

Dear Guest,

We very much appreciate your feedback regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback.
I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Novotel Guiyang Downtown

Address: No.8 Zhonghua South Road, Nanming District, Guiyang 550001, China
Region: China > Guizhou > Guiyang
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #9 of 679 Hotels in Guiyang
Price Range: £46 - £66 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Guiyang Downtown 4*
Number of rooms: 243
Official Description (provided by the hotel):
Novotel Guiyang Downtown is ideally located in the city centre at Dashizi, within walking distance to the Jiaxiu Pavilion and Penshuichi shopping area, only 15 minutes drive from the airport and 8 minutes from Guiyang Railway Station. Featuring modern amenities, the 243 spacious rooms and suites offer comfortable accommodation to Business & Leisure guests. ... more   less 
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