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“Outside Ajmer - On the Jaipur Road”
Review of Ramada Ajmer

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Ramada Ajmer
Ranked #7 of 55 Hotels in Ajmer
Reviewed 17 January 2014

For starters - I had great expectations as i have stayed in Carlson hotels in different cities. The stay at Ajmer left me "not" wanting more. While the property is with a good layout, the hotel is 16 kms outside Ajmer. You are left with absolutely no choices other than eating in the hotel itself. The day we decided to dine there turned out to be a bad choice as they were not well equipped to cater to a full house. At dinner time, it took almost 20 minutes for them to take our order (no buffet). After we showed our irritation, we managed to catch the attention of one of their senior stewards who then went out of his way to ensure we were given food on time. Changing rooms for hot water(it was bitterly cold in Ajmer) and lack of towels (family of 4) left us feeling frustrated. Conveyed initial feedback to the Front Office Manager (Mr.Rehman) who then took it on as a personal initiative to ensure we were taken care of well after that.

Room Tip: Avoid taking rooms closer to the mall next door - it tends to get loud.
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  • Stayed: December 2013, travelled with family
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Thank GirishNair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManuVashishth, General Manager at Ramada Ajmer, responded to this reviewResponded 18 January 2014

Dear Mr Nair,

Thank you for taking the time to complete our guest satisfaction survey.

Your feedback is taken in a positive stride and we are happy that you gave a sandwich feedback for us mentioning the issue along with the efficient service recovery done by my boys. Sir if the hotel is busy then sometimes service delays may happen which are purely unintentional. The hotel always want to deliver the best to all its guest. I apologize for the inconvenience caused and will look into the areas of improvement / better planning. We do await your next visit to change your opinion for us, which I'm sure we will be able to do as I am confident of my team and our performance.

On behalf of our entire staff here at Country Inns & Suites we thank you for your business and we hope to see you again when your travel bring you back to the area!

Sincerely,

Manu Vashishth
General Manager
Country Inn & Suites By Carlson Ajmer
ph - 0145 6623456
email - gm@cisajmer.in

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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321 - 327 of 424 reviews

Reviewed 13 January 2014

We had the opportunity to stay at the Hotel on 31st of December,2013 . We participitated in New Year celebrations including the Gala Dinner.It was simply good.We enjoyed every moment of it.The music, the ambience, the food and every thing.We encountered few issue especially wrt the Room , oferred to us, however the room was changed once we pointed out the shortcomings( since it was under renovation).The breakfast served in the morning had a good spread of varieties. Overall experience was very good.One negative point is that there is no approach to Lobby of the Hotel from the Parking, one has to walk down back to the main porche from the Parking.

Room Tip: Select a Room which faces Swimming Pool/Lawns.
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  • Stayed: December 2013, travelled with family
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Thank Suresh6959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManuVashishth, General Manager at Ramada Ajmer, responded to this reviewResponded 14 January 2014

Dear Mr Suresh,

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

P.S - Thank you for appreciating our new year's eve celebration party. Because of guest like you we are a benchmark for this event and hospitality in town !!

Sincerely,

Manu Vashishth
General Manager
Country Inn & Suites By Carlson Ajmer
0145 6623456
gm@cisajmer.in

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2014

I have a good stay over here..value for money...I have visited along with the family...we have all enjoyed over here...service was good and most important staff being very good, friendly and very helpfull...they have guided me very well for my tour, which I liked the most about this hotel.

  • Stayed: November 2013, travelled with family
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Thank Abhiraj16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManuVashishth, General Manager at Ramada Ajmer, responded to this reviewResponded 13 January 2014

Dear Mr Abhiraj,

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!


Sincerely,

Manu Vashishth
General Manager
Country Inn & Suites By Carlson Ajmer
0145 6623456
gm@cisajmer.in

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2014

Its well located on the highway..... There is a mall in the vicinity.... Room sizes are good & so is service..... The breakfast spread is not too vast..... Stayed here for a night during our onward journey to Jodhpur.

Only low was the water coming from the taps had some mud.

  • Stayed: December 2013, travelled with family
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Thank Shil_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManuVashishth, General Manager at Ramada Ajmer, responded to this reviewResponded 13 January 2014

Dear Sir,

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!


Sincerely,

Manu Vashishth
General Manager
Country Inn & Suites By Carlson Ajmer
0145 6623456
gm@cisajmer.in

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2014 via mobile

Even though its a bit outside the city, it still offeres excellent rooms and value for money. The staff is extremly polite and go out of their way to make you comfy! Recommended if you need to halt for a night or two.

Stayed: December 2013, travelled with friends
Thank IndianGypsy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManuVashishth, General Manager at Ramada Ajmer, responded to this reviewResponded 9 January 2014

Dear Sir,

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!


Sincerely,

Manu Vashishth
General Manager
Country Inn & Suites By Carlson Ajmer
0145 6623456
gm@cisajmer.in

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2014

Stayed at the hotel on 31st Dec-13 and 1st Jan-14. The Year End Bash was really enjoyable.The Hotel is nice and clean. Located on the Highway is just 15 mins from town. Good ambiance and being located in an open place saves you from the concrete world. Mac Donalds is just next door which was somethings the Kids loved the most, a big plus.Food at the Hotel is average. The service is not really upto the mark you have to call at least two times for getting any service done. The air freshener used must of very low quality the air inside never felt like a star hotel. Still value for money and comfortable

  • Stayed: January 2014, travelled with family
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Thank ajayanupam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManuVashishth, General Manager at Ramada Ajmer, responded to this reviewResponded 7 January 2014

Dear Mr. Anupam,

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

P.S - Sir regarding the service delay, food and freshner issue I would like to bring to your kind attention that as you had stayed on the New Years eve which is one of the biggest events for any hotel, our main focus also was on making the main event successful, which we did and as mentioned by you also was a huge success. In focus of that there must have been some minor issues which were basically because we all were focused for the main event and the hotel was absolutely sold out. These issues are absolutely unintentional and I request you to please do not take it in your stride. We are always dedicated to deliver the best to our guest and I hope you would understand our part and would keep patronizing us.

Sincerely,

Manu Vashishth
General Manager
Country Inn & Suites By Carlson Ajmer
0145 6623456
gm@cisajmer.in

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2014

Lovely hotel,Loved the way they have done space planning inside the room,Room size is same as of any 4-5 star hotel yet their rooms look spacious,Food was delicious,Service excellent,Outers of city makes the location more calm.The ambiance is peaceful and serene,I would recommend Country Inn & Suites Ajmer not only for business but also as a engaging family getaway....

  • Stayed: December 2013, travelled with family
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2  Thank rajat143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManuVashishth, General Manager at Ramada Ajmer, responded to this reviewResponded 6 January 2014

Dear Mr. Rajat,

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!


Sincerely,

Manu Vashishth
General Manager
Country Inn & Suites By Carlson Ajmer
0145 6623456
gm@cisajmer.in

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Ajmer

Address: NH8, Ajmer Kishangarh Road | Sushant City by Ansal API, Ajmer 305001, India (Formerly Country Inn & Suites By Carlson Ajmer)
Phone Number:
Region: India > Rajasthan > Ajmer District > Ajmer
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 55 Hotels in Ajmer
Price Range: £33 - £48 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ramada Ajmer 3.5*
Number of rooms: 71
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