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“Posh hotel at decent price”
5 of 5 bubbles Review of Hotel Shaans

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Hotel Shaans
Ranked #9 of 35 Hotels in Tiruchirappall...
Certificate of Excellence
Neustadt an der Weinstrasse, Germany
Level Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Posh hotel at decent price”
5 of 5 bubbles Reviewed 23 May 2014

Everything - entrance, reception, breakfast room, glass lift, and even the room did not leave very much to desire (noisy neighbours are not necessarily something the hotel can be blamed for) - all for a really decent price. A pretty good breakfast was included.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hogsmill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
svmuthuram, General Manager at Hotel Shaans, responded to this review, 4 July 2014
Dear sir, Thank you sir for your for expressing your good experience in our Hotel Shaans by way of your review in Trip Advisor. In future also we will live up to your expectation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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125 reviews from our community

Traveller rating
    45
    54
    15
    5
    6
See reviews for
49
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26
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 13 March 2014 via mobile

The hotel is newl constructed with all the swanky things. The rooms are very nicely designed but the hotel management is amateurish. Their room service never pick up the phone, no laundry service, no luggage boys. I think shortly the hotel will end up in a bad shape due to non maintainance. Their complementary breakfast is pathetic. Don't even bother trying it.

Stayed March 2014, travelled with family
Helpful?
Thank venkatp3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
svmuthuram2013, General Manager at Hotel Shaans, responded to this review, 16 March 2014
Dear guest,

Thank you for your feed back and we have initiated steps to rectify any deficiency that is likely to cause dissatisfaction to our guests like you. While we regret the inconvenience caused to you, we assure you sir, in future, we will not give room for these kind of even small lapses. Awaiting your next visit to our city and our hotel shaans to give you the satisfaction which many others have experienced. We hope to get an opportunity to do this sir. Once again thanking and assuring you of our services.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, Alabama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 21 January 2014

This was my home for a week as I worked at a local hospital. Everyone was attentive and accommodating for me, especially the front desk staff. Complimentary breakfast good, particurlaryly the coffee. WiFi in lobby only. Meals at Thai restaurant also has good variety of choices and very good food. Thank you to Richard and all hotel and restaurant staff for a great stay. JR

Stayed January 2014, travelled on business
Helpful?
1 Thank Janie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
svmuthuram2013, General Manager at Hotel Shaans, responded to this review, 23 January 2014
Dear Guest,

Thank you for your stay at Hotel Shaans and the time you have spared for posting a review on trip advisor. Your feed back is really useful to further improve our services to guests like you in future. Once again on behalf of our management and staff I wish to thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Klang, Malaysia
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 6 January 2014

Stayed in 4 rooms with my family. The entrance to the lobby was so dusty,The elevator was not in good condition. Rooms are big but not so clean. we can see many are where not been cleaned. Dust everywhere. Staff are ok. Wifi only in the lobby.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ravishanker_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
svmuthuram2013, General Manager at Hotel Shaans, responded to this review, 16 January 2014
Dear guest,

Thank you for sparing some time to write a review about our Hotel Shaans and give us a very useful feed back.The 'Dust' of which you have mentioned was due to the last stage of the expansion work going on in the upcoming New Restaurant in our Hotel Shaans itself. We will take, in future, extra care so that our valuable guest are not affected in any manner. Once again, on behalf of the management and staff, I wish to thank you and request you to give us an opportunity to serve you better.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 28 December 2013

This was a comfortable stay in a nice, comfortable hotel. The hotel is moderately priced and is worth the money in terms of room size, room amenities, cleanliness, and service. The attached restaurant "Thaai" serves good food - we tried mostly south Indian dishes which were all excellent. The breakfast was the usual fare and well done. The standout of the trip was the lady in reception (sorry missed the name). She went out of the way to make things easy for us - its rare to find people with such dedicated service mindset. I am fond of do-it-yourself so pulled along all luggage myself from the car - she immediately asked support staff to help which I politely declines. She suggested the best option to travel to Rockfort Temple as bus - the stop was right next to the hotel. The best part - my wife forgot her handbag with lots of cash, credit car, id card etc in it after her breakfast in the reception. We had some pleasantries exchanged with the reception lady a while back whilst having breakfast and she immediately put two and two together and called us directly. Everything was in place of course in my wife's handbag. The worst experience - the room service boy sounded very stingy when asked for extra towel. Ditto for extra blanket. Both of these should have been provided right upfront because we were paying for extra bed. For blanket, I had to literally threaten the staff that I won't pay for the extra bed before they would bring extra blanket. Except for these two irritants, I had a comfortable and safe stay at the hotel and would recommend whole heartedly this hotel.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ravi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
anandaraj s, Owner at Hotel Shaans, responded to this review, 30 December 2013
Dear Guest, Thank you for your valuable review about our Hotel Shaans on Trip Advisor. We will try our best to up to the expectation of our Guests in future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai (Madras), India
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 28 December 2013

Good , clean room - good food- courteous staff - certainly value for money. Only point to note- towels needs to be better standard. At this price point it can be hard to find a hotel like this which a traveller, both family and business can expect to get. Overall experience was very good. It was also interesting to see few oth

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SaranathPS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
anandaraj s, Owner at Hotel Shaans, responded to this review, 30 December 2013
Dear Guest, Thank you for your stay and your review about our Hotel Shaans on Trip Advisor. IN future also we will continue to serve you better to the satisfaction of our valuable guest like you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 27 December 2013

very comfortable stay. OK breakfast. if you are a vegetarian be careful when you eat at their restaurant. they seem to mix both vegetarian and non vegetarian dishes the bearer who got me vegetarian food had chicken also brought along with that and they were almost touching.

They goofed up with the medicine i gave them to keep in the fridge.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Raghuram D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
anandaraj s, Manager at Hotel Shaans, responded to this review, 30 December 2013
Dear Guest, Thank you sir for having spared your time to give us your valuable feed back through your review about our Hotel Shaans on Trip Advisor. We will try to serve you better in future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Shaans

Property: Hotel Shaans
Address: Tennur High Road | Thennur, Tiruchirappalli 620017, India
Region: India > Tamil Nadu > Tiruchirappalli
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #9 of 35 Hotels in Tiruchirappall...
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Shaans 3*
Number of rooms: 68
Reservation Options:
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Also Known As:
Hotel Shaans India/Tiruchirappalli, Tamil Nadu

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