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Muhammad R

Best Hotel Ever in Balikpapan, the one and only Neo + by

5.0 of 5 bubblesReviewed 27 Oct 2023
Best hotel 3 stars ever in Balikpapan. The food is super delicious, super clean and comfort! best, you have to stay here when in Balikpapan!
The staff super friendly, helpful, everyones here just the best! super good, perfect!
Date of stay: October 2023
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Irham Tanry Latanro, Owner at Hotel Neo+ Balikpapan, responded to this review
Responded 28 Oct 2023
Dear Mr. Muhammad Rozikin,
We sincerely appreciate your taking the time to share your valuable review and rating with us. It brings us great delight to learn that you thoroughly enjoyed your stay. We eagerly anticipate the opportunity to welcome you back during your next visit.
Hospitably yours,
A. Irham Tanry Latanro
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (121)
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1 - 6 of 121 reviews
Reviewed 3 October 2023

The service is awesome. Good food quality and sufficient variety to choose from, despite the hotel price. Considerably clean n comfortable. But parking is a bit limited, though valet parking is provided.
There is a renovation going on so a bit noisy from the room during daytime.

Date of stay: October 2023
Trip type: Travelled solo
Thank Veronica W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Irham Tanry Latanro, General Manager at Hotel Neo+ Balikpapan, responded to this reviewResponded 4 October 2023

Dear Mrs. Veronicaw250,
We sincerely appreciate you taking the time to share your valuable review and rating with us. It brings us great delight to learn that you thoroughly enjoyed your stay. We eagerly anticipate the opportunity to welcome you back during your next visit.
Hospitably yours,
A. Irham Tanry Latanro
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2023

The room was spacious and clean have A nice rooftop terrace and garden,breakfast was great with helpfull employees and easy to find tradisional food nearby definitivelly i will come back again for the next

Date of stay: June 2023
Trip type: Travelled with family
Thank amirhasma9
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Irham Tanry Latanro, General Manager at Hotel Neo+ Balikpapan, responded to this reviewResponded 31 August 2023

Dear Mrs. Amir Hasma,
We sincerely appreciate you taking the time to share your valuable review rating with us. It brings us great delight to learn that you thoroughly enjoyed your stay. We eagerly anticipate the opportunity to welcome you back during your next visit.
Hospitably yours,
A. Irham Tanry Latanro
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2023

Been Stayed a few days during the holy of Ramadhan, quite huge and clean room, the food was good taste and varied, the seafood restaurant is available next to the hotel just 15 minutes by walking, definitely recommended

Date of stay: March 2023
Trip type: Travelled as a couple
Thank Curious46300704898
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Irham Tanry Latanro, General Manager at Hotel Neo+ Balikpapan, responded to this reviewResponded 1 April 2023

Dear Mr. Dear Valuable Guest.
Thank you for taking the time to write us your great review and rating. We are delighted to know that you have enjoyed your stay with us. We would be pleased to welcome you back for your next visit.
Hospitably Yours,
A. Irham Tanry
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2023

No window for family room, different room between application and reality. They are not gurantee the room as seen on picture said FO Linda. Terrible services, roomboy not stanby at the front office, not recommended

Date of stay: March 2023
Trip type: Travelled with family
1  Thank 366baras
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Irham Tanry Latanro, Manajer Umum at Hotel Neo+ Balikpapan, responded to this reviewResponded 16 March 2023

Dear Mr. Bara Sitepu,
Thank you for taking the time to write us your review, We apologize for the experience that did not meet your expectations yet, please allow us to express our apologies.
Thank you for your constructive comments regarding the room view, from all rooms we have including 7 Space family rooms, we have only one room located on the 1 floor with no view however the benefit things that room could accommodate 4 family members in one room, we suggest you that for your next reservation please specify the Space family room with a high floor so our reservation team would be pleased to assist you.
We appreciate you have shared your concern and hope to be given a chance to welcome you back to serve you better.
Hospitably Yours,
A. Irham Tanry
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2023

The Hotel was amazing, clean and comfort all staffs especially during check-in and breakfast time was friendly and helpful, hotel also provide with rooftop terrace with nice view of Balikpapan city

Date of stay: February 2023
Trip type: Travelled as a couple
Thank Hasma A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Irham Tanry Latanro, General Manager at Hotel Neo+ Balikpapan, responded to this reviewResponded 2 March 2023

Dear Mrs. Hasma,
Thank you and really appreciate your great review and rating. We are delighted to know that you have enjoyed your stay with us. We would be pleased to welcome you back for your next visit.
Hospitably Yours,
A. Irham Tanry Latanro
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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