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“Great hotel with great view”

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Swiss-Belhotel Balikpapan
Ranked #7 of 37 Hotels in Balikpapan
Certificate of Excellence
Balikpapan, Indonesia
Level 4 Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Great hotel with great view”
Reviewed 5 June 2014

I stayed for 1 night only with my friend but I think this hotel have good room, good location, great view and good breakfast. This hotel located near Balcony City (one of Mall in Balikpapan). When u wake up, u just open the window from balcony and u can get sea view from your room with good air.

  • Stayed August 2013, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Andhika G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSBBK, General Manager at Swiss-Belhotel Balikpapan, responded to this review, 30 June 2014
Dear Andhika G

Thank you very much for your review. Indeed most of our rooms feature sea view and balconies to refresh you at any time. Glad to see that you enjoyed your stay.

We look forward to welcome you back soon.

Kindest regards

Steffen Kroehl
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

325 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Any
English first
Level 5 Contributor
57 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 29 May 2014

Stayed for 3 nights on a business trip, had the 11th floor twin bed. Was a bit disappointed but turns out that the single beds are quite large and comfortable. Breakfast is good, fruits are better than other hotels in its class.
Close proximity to everything, the attached mall was somewhat disappointing though. Saw a traditional market with lots of traditional warungs just beneath the hotel complex, shame didn't have time to try it out.

Oh yea, watch out for the elevators, for some reason they are not level with the floor of the building.

Room Tip: ask for rooms facing the ocean, in clear nights you can see lights from ships and offshore oil rigs.
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fajarperdana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSBBK, General Manager at Swiss-Belhotel Balikpapan, responded to this review, 30 June 2014
Dear Fajarperdana

Thank you for your feedback. Yes we constantly exceed the expectations of our guest at breakfast, it gives you a positive swing into a new day. Location is one of our strengths indeed: a fresh sea breeze, shopping nearby, etc.

We are now in progress of fixing our elevators to the leveling will be addressed.

We hope to welcome you back again soon.

Kindest regards

Steffen Kroehl
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bandung, Indonesia
Level 4 Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 May 2014 via mobile

I stayed for 3 nights in this hotel. It was a good hotel, as it should be, a 4-stars hotel. It was in a new shopping center, mall building, Balcony City. It was next to another shopping center, The Plaza Balikpapan, The Balikpapan Trade Mall, and Bazar Shop. You can choose any restaurants, from fast foods, foodcourt, traditional, or Japanese-style.
There were another hotels nearby.
You can have sea view from the balcony, but the construction things was the bad part.
The staff were nice, the breakfast was good as expexted.
The pool was not too large, just for 3-4 people at once. 165 cm, only for those who really can swim.
Public transports were available as you walk out from the building.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Faisal R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSBBK, General Manager at Swiss-Belhotel Balikpapan, responded to this review, 30 June 2014
Dear Faisal R

Thank you very much for your review. Glad to see that we created a pleasant experience for you. Indeed our location features a lot of choice within walking distance in terms of Food and more.

We look forward to welcome you back soon.

Kindest regards,

Steffen Kroehl
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
56 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 5 May 2014

I stayed for two separate nights within the same week. There are 2 Swiss-Belhotels and this is the one by the sea and sharing parking space with a new mall, Balcony City. The value of the mall comes when you need a proper meal or need to buy some travel items, although when I was there only 50% of the shops were rented out. On the other side of the hotel there was construction on a new site, but the room's sliding balcony doors kept the noise out. When finished, they say the view will be even better than the seascape I got. Good amenities typical of Swiss-Belhotel, and the evening lounge had live music to accompany you into the night.

Room Tip: There are two towers and the taller one (11th+ floors) will not only give you a better view of the s...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrPenyiar .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSBBK, General Manager at Swiss-Belhotel Balikpapan, responded to this review, 30 June 2014
Dear MrPenyiar

Thank you very much for your feedback. Indeed our location offers a lot of choice in terms of shopping and facilities around within walking distance.

We hope to welcome you back again soon.

Kindest regards,

Steffen Kroehl
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level 5 Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 April 2014

We booked for 2 (two) queen-bed rooms but when we checked-in, we're told that those rooms were not available. Arguing with the receptionist just added more frustration and she didn't even bother to apologise but luckily her supervisor (if I am not mistaken, her name is Ms. Rambu) is willing to go through the system trying to find the room for us. At the end, she managed to find one queen-bed room only. Although we're still not happy with the arrangement but we appreciate her effort.
The hotel is located next to a shopping centre but apparently its not a popular one in town.
Make sure you pick the room as per my advise below.
Breakfast has a good range of selections.
The pool is tiny but it has a good view from the pool level.

Room Tip: Pick the corner rooms where the 2-side of the rooms are glass partitions. You will wake up with the...
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EquatorGlobetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surabaya, Indonesia
1 review
Reviewed 21 April 2014

I stayed at the Swiss belhotel Balik Papan for a business trip. stayed for 5 days. Good view sea, good location, value for money is great, mall in front of the hotel. even if the mall is not full yet but still many option for meal and hang around.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank agung k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samarinda, Indonesia
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 April 2014

Stayed here for 1 night for business trip. Totally great hotel with nice view of Makassar Strait. The breakfast really superb and the foods is delicious. Located at Balcony City Mall and near with Balikpapan Plaza.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank stewartsulat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Swiss-Belhotel Balikpapan

Property: Swiss-Belhotel Balikpapan
Address: Jl. Jendral Sudirman | Balcony City, Balikpapan 76113, Indonesia
Region: Indonesia > Kalimantan > East Kalimantan > Balikpapan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #7 of 37 Hotels in Balikpapan
Price Range (Based on Average Rates): £
Hotel Class:4 star — Swiss-Belhotel Balikpapan 4*
Number of rooms: 230
Official Description (provided by the hotel):
Swiss-Belhotel Balikpapan is a 4-star international hotel that provides a high quality standard of services and facilities. The hotel is ideally located in the central business and government district, only 15 minutes from Sepinggan International Airport and adjacent to “Balcony City” as the ultimate combination of hotel, mall, serviced apartments and trade centre. Swiss-Belhotel Balikpapan is located near to the sea and offers a variety of entertainment and leisure activities many dining options.The hotel features 230 guestrooms including Presidential Suite, Business Suites, Executive Club Suite, Superior Deluxe and Deluxe Rooms, and 25 apartments including studios, 2 bedroom and 3 bedroom units. ... more   less 
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