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Henry N

Great service

4.0 of 5 bubblesReviewed 12 Jun 2022
The staffs were very helpful and friendly, could communicate efficiently for given the information about groceries mart near by. The internet connection was fast and smooth. The room was clean. Once again, thank you for your services
Date of stay: June 2022
Trip type: Travelled on business
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Intiwhiz International, General Manager at Whiz Prime Hotel Balikpapan, responded to this review
Responded 18 Oct 2022
Dear Mr/Mrs. Hedotti,

Thank you for taking the time to review your stay with us and for your positive review. I am so glad to hear that you enjoyed your stay with us and very pleased to hear that our staff made your stay pleasant! I hope your next stay and just around the corner. Call us if there is anything we can help you with. We are looking forward to your next stay at Whiz Prime Balikpapan.

Warmest Regards,

Toni Setiawan
(Sales & Marketing Manager)
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (109)
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1 - 6 of 109 reviews
Reviewed 8 March 2019 via mobile

Hi guys... im back with my review
So, on February, my team and i goes to Balikpapan and we stayed at whiz prime. Look small but mine its good. Welcome drink are ready and the staff really warm. We stayed for three days and feel like at home cause the view is housing

Date of stay: February 2019
Trip type: Travelled on business
Thank Hasrath24
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GIKR2016, General Manager at Whiz Prime Hotel Balikpapan, responded to this reviewResponded 10 June 2019

Dear Mr. Hasrath,

Thank you for taking the time to review your stay with us and for your positive review. I am so glad to hear that you enjoyed your stay with us and very pleased to hear that our staff made your stay pleasant! I hope your next stay and just around the corner. Call us if there is anything we can help you with.


Warmest Regards,

Fahmy Ardiansyah
(Hotel Manager)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2018 via mobile

Twin Standard

Room : The size is okay with separate shower and closet. Also a 24 inch TV a bit too small. The bed is comfortable, other than that standard.
Scenery : not much to see other than roads and nearby small houses
Breakfast : not many choices, around 5 dish with a soup, toast with 3 jams choice, a little salad bar and traditional food.
WiFi : Sometimes dropped but has decent speed up to 20 Mbps
Price : Compared to other hotel budget is quite good in terms of location

Date of stay: November 2018
Trip type: Travelled as a couple
Thank MaxwellCardis
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GIKR2016, General Manager at Whiz Prime Hotel Balikpapan, responded to this reviewResponded 19 November 2018

Dear Mr. Maxwell C,

Thank you for taking the time to review your stay with us. We do take pride in catering to our guests’ needs the best way we can. input on wifi and breakfast will be our concern and become a very useful information. Do checkout our Facebook,instagram and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon.

Sincerely,

Fahmy Ardiansyah
(Hotel Manager)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2018

Nice hotel in a major road of Balikpapan, close to main attraction. The room is clean but small, and typical Indonesian breakfast (no continental breakfast). Room rate is very inexpensive, but beware the lowest room rates are without breakfast.

Date of stay: October 2018
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
1  Thank yonoadisoemarta
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GIKR2016, General Manager at Whiz Prime Hotel Balikpapan, responded to this reviewResponded 19 November 2018

Dear Mr Yono A,

Thank you for choosing Whiz prime Hotel during your recent visit to Balikpapan. We are happy to find that your stay with us was meet your expectation.
Also we thank you for your value feedback towards our services and facilities provided at Whiz prime Hotel, It is very useful for our better improvement in the future.
It is true that the concept of breakfast we serve is a typical Indonesian food, Yet at a certain period we also combine it with different concepts. And of course do not forget to re-check an explanation of prices and type room ordered prior making the booking.

Looking forward to welcoming you again at Whiz prime Hotel on your next visit.

Best Regards,

Fahmy Ardiansyah
(Hotel Manager)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2018 via mobile

This hotel brings really push the standard of a Budget hotel term. The feeling you've got after you checked out is "Is that all I have yo pay?" The bed is beyond par, food & facilities are just right!

Date of stay: August 2018
Trip type: Travelled on business
Thank Ricky N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Intiwhiz I, General Manager at Whiz Prime Hotel Balikpapan, responded to this reviewResponded 31 August 2018

Dear Mr. Ricky,

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us. Do checkout our Facebook and Instagram pages for promos that you might be interested in.

Sincerely,

(Fahmy Ardiansyah)
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2018 via mobile

1st time n will be the last.
Small room.
Uncomfortable bathroom, they separate toilet and shower.
Super noisy traffic heard inside the room.
Dirty floor with hair everywhere.
Worned towel, not too white anymore.
And the WORST is toilet super dirty, spots everywhere like someone using it & no cleaning at all.
Will give no star if i can.

Date of stay: August 2018
Trip type: Travelled on business
Thank scuderio2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Intiwhiz I, General Manager at Whiz Prime Hotel Balikpapan, responded to this reviewResponded 18 August 2018

Dear Mr.Scuderio,

Thank you for taking time to comment about Whiz prime Hotel Balikpapan. We are very sorry to read about your disappointment and unpleasant stay with us. However your comments will be taken at highest consideration and immediate action be taken.
I would be delighted to welcome you again.

This with my kind regards,
[Fahmy Ardiansyah]
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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