Staff are polite and efficient. Everyone speaks good English so communication is no problem.
Hotel location is great, easily spotted.
Rooms are okay. Note: not all rooms have the lake view. We paid for the Santorini rooms as it says online "Lake view" compared to the Deluxe rooms which says "Garden view". We didn't get the lake view we are hoping, might as well have paid for the Deluxe which could be a better view than the one we had. Room was pretty basic, may need improvement on the TV, aircon was a bit noisy.
If you are willing to pay for wifi, stay in the deluxe room or any room in the main building. The santorini rooms cannot be reached by wifi. Anyway, the wifi price per hour is 90pesos or about £1-ish and US$2-ish depending on the exchange rate.
Service needs improvement. Front desk rang us that they will clean our room but when we left and came back, it wasn't done. They also offer the golf cart to use to and from the santorini rooms but we have seen it available but no one to drive it. We weren't sure if we were allowed to use it ourselves without the staff present.
Free breakfast. The food tastes good but may need to improve their selection. Other tourists/nationalities may want more options.
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- Also Known As:
- Estancia Hotel Tagaytay