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“No more than a basic one-night-hotel..”

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Serene at Chiangrai Hotel
Ranked #1 of 17 Chiang Saen B&B and Inns
Europe
Level 5 Contributor
56 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“No more than a basic one-night-hotel..”
Reviewed 20 February 2014

We had to stay there before crossing the border to Laos and going to Luang Prabang. There is not much to see in the area and the other good hotels in the area seem outrageously expensive.

The Serene is not a bad hotel but although the rooms are spacious, they're very basic for the price. The river view is worth if you're going to spend some time in your room.
The restaurant is not so good and looks like a school cantina but unfortunately everything else was closed when we arrived.

  • Stayed January 2014, travelled as a couple
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Helpful?
Thank Seraph1Lampion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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141 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Kingston-upon-Hull, United Kingdom
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 February 2014

The view is the only thing going for this hotel. We had a street view room which was prone to be noisy (even though the resort itself is deserted of an evening once the tour buses have left) Apparently there is a locals market down an opposite street selling fresh produce starting at 4am. We asked to move to a river view room but the cost was £20 per night extra so as we don't tend to spend much time in the room we thought we could enjoy the view from the restaurant which has a wonderful view of Laos and Burma, this wasn't to be. The breakfast is very poor, albeit an egg chef is available there isn't any other staff, weak orange squash, help yourself to cold coffee in a flask, such a shame considering the view off the seating verandah. Again no choice for an evening meal, we where told no Al a carte just the special board available which wasn't to our taste. Swimming pool to be fair we didn't use as it was cool whilst their, but no pool towels available and no padding on the few wooden beds. Disappointed with facilities overall.

Room Tip: Compare river view rates before travel
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  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bellevue, Washington
Level 6 Contributor
347 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed 14 January 2014

Located on the Mekong River, the Serene is a centrally located, pleasant hotel with reasonable service, large, comfortable rooms overlooking the river and unremarkable breakfasts. This is not an issue as one can walk to other restaurants for meals. Near the market and tourist sights. Stay in the rooms overlooking the river if possible.

  • Stayed December 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank Mayatravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huddersfield
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 January 2014

1) I arrived at 4 pm, had a river view and had 2 twin beds made into king. Not too comfortable. Typical hard Thai bed...!
2) Had a foot massage, expensive and barely adequate. I am sure the young woman had limited experience.
3) Went for a walk to the night bazaar, nothing special except for some wonderful Thai traditional dance. Oddly there was a rock band playing simultaneously so the music competed and made it difficult to enjoy. Poorly planned.
4) Had dinner at the hotel restaurant, food was great, but the service was awful. I could not determine if it was because I was an older woman traveling solo, or merely poorly trained staff. English speaking waiter abandoned his tables.
5) I unknowingly, and accidentally nicked (lightly hit) a car in the parking lot on my way out. I was tracked down and told to return. Then I had to wait. Turns out it was the car of an employee and the dent was very small. To offset problems I offered to pay cash for the repair. The guy told me 3,000 baht. Turns out that a repair that size in most Thai body shops would cost a minimum of 750 - 1000 baht. I really felt that the guy saw me as a dollar sign and took big advantage of me.
Bottom line - why bother staying when it was not much better than a budget resort with the exception of the view? Poor value.

Room Tip: Get a river facing room on the fourth floor.
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  • Stayed December 2013, travelled solo
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Helpful?
1 Thank teachertun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 25 December 2013

This is a lovely hotel right on the Mekong River in the Golden Triangle. The views are absolutely spectacular and the rooms are well equipped and very nice. I was able to look into one of the street facing rooms and I would have been unhappy if we had been in one of them as the rooms facing the river are so much nicer! Even the view from lying in bed looking across the river to Laos was lovely!
The dining area is also right on the river. Unfortunately the food was not nearly as spectacular as the river views. I would recommend having a drink here but heading across the street to Janine Cafe to eat!

Room Tip: Get a room facing the river, the street views are nothing special and really, aren't you coming...
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  • Stayed November 2013, travelled as a couple
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Helpful?
Thank traveliz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alexandria, Virginia
Level 6 Contributor
303 reviews
223 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
Reviewed 17 December 2013

We stayed at the Serene at Chiang Rai Hotel for two nights in room 403 on our OAT tour in December. Unfortunately, we were facing the noisy street although the traffic died down late in the evening. Apparently, the riverside rooms are larger suites and obviously more expensive. The room included a safe, bar soap, 2 robes, shampoo, wifi, and two pairs of USED slippers! No kidding and the reason for our poor Cleanliness ranking. (These were replaced with new ones for our second day. Needless to say, we did not wear them.) We used their laundry service for several pairs of sox and cotton shirts. We did not use the pool. The hotel is within easy walking distance to the gold Buddha and the view of the Golden Triangle. We had dinner and breakfast here in their patio area overlooking the river.

  • Stayed December 2013, travelled as a couple
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Helpful?
2 Thank erntravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tacoma, Washington
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 November 2013

This hotel is right on the Mekong River with great views and the softest bed we slept on in Thailand. It was nice to eat breakfast (yummy) while looking out over the river. Our favorite part about this hotel was actually the noodle soup place across the street. They also had great food and great service.

  • Stayed October 2013, travelled as a couple
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Helpful?
Thank Molly A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Serene at Chiangrai Hotel

Property: Serene at Chiangrai Hotel
Address: 569 Moo 1 Tambol Wiang, Chiang Saen 57150, Thailand
Region: Thailand > Chiang Rai Province > Chiang Saen
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 17 B&Bs / Inns in Chiang Saen
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Serene at Chiangrai Hotel 3.5*
Number of rooms: 32
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Also Known As:
Serene At Chiangrai Hotel Chiang Rai Province, Thailand - Chiang Saen

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