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“We loved our stay here!!”

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Hampton Inn by Hilton San Juan Del Rio
Guanajuato, Mexico
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“We loved our stay here!!”
Reviewed 1 January 2014

Since the moment of our arrival, we were highly impressed with the service and attention provided by the staff (Jesús). Nice bedroom and special distinctive details such as ear plugs and laptop table. Facilities were cleaned and neat!...We highly recommend this hotel!.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Margarita M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnSJR, Sales Coordinator at Hampton Inn by Hilton San Juan Del Rio, responded to this review, 7 February 2014
Hello Margarita!
I would like to thank you for taking the time to express your opinion about the experience at our Hotel, also we want you to know that we will continue working in order to give you the best service every time you visit your house Hampton Inn By Hilton San Juan del Rio.
We would be glad to have you here next time you visit San Juan del Rio
We love having you here!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

264 reviews from our community

Traveller rating
    106
    97
    42
    11
    8
See reviews for
61
64
10
107
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
houston, United States
1 review
Reviewed 9 December 2013

Nice hotel for the price - no resturant but could purchase drinks. Had a managers reception that was very nice. Was a business decision to stay at this hotel do to location of company being reviewed. Good continental breakfast.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Donald S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnSJR, Sales Coordinator at Hampton Inn by Hilton San Juan Del Rio, responded to this review, 2 January 2014
I would like to thank you for taking the time to express your opinion about the experience at our Hotel, also we want you to know that we will continue working in order to give you the best service every time you visit your house Hampton Inn By Hilton San Juan del Rio.
We would be glad to have you here next time you visit San Juan del Rio
We love having you here!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
tampa, United States
1 review
Reviewed 14 October 2013

this hotel have a wonderful customer service team. Gilberto Claudia Rafael They make my 40 days in that hotel way more easy and nice. I definitely stay again in that hotel. Every time I travel to San Juan I stay there it is safe, clean a very friendly environment .

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnSJR, Sales Coordinator at Hampton Inn by Hilton San Juan Del Rio, responded to this review, 29 October 2013
I would like to thank you for taking the time to express your opinion about the experience at our Hotel, also we want you to know that we will continue working in order to give you the best service every time you visit your house Hampton Inn By Hilton San Juan del Rio.
We would be glad to have you here next time you visit San Juan del Rio
We love having you here!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bettendorf, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 August 2013

The room is very roomy, nice accomodations. The bathroom is very clean and the staff is very friendly and helpful. I will stay at this facility again. I stayed in Mexico and don't know much Spanish. The staff all spoke English very well and I didn't have any issues checking in or checking out due to the language.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Diane F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnSJR, Sales Coordinator at Hampton Inn by Hilton San Juan Del Rio, responded to this review, 29 October 2013
I would like to thank you for taking the time to express your opinion about the experience at our Hotel, also we want you to know that we will continue working in order to give you the best service every time you visit your house Hampton Inn By Hilton San Juan del Rio. We would be glad to have you here next time you visit San Juan del Rio We love having you here!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level 3 Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 July 2013

as we have made a business trip to san juan (due our sister company opened there) we get there for few nights and that hamton inn hotel was a great deal. we got a usual standard room, but it was alreadypretty large and very comfortable outfitted. another good thing was the excellent and large breakfast buffet - tasty - and fresh. all inone: a good hotel with a high level of service and our recommendation to business travellers (and tourists too)!

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SarahgoesSUN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnSJR, Sales Coordinator at Hampton Inn by Hilton San Juan Del Rio, responded to this review, 8 July 2013
I would like to thank you for taking the time to express your opinion about the experience at our Hotel, also we want you to know that we will continue working in order to give you the best service every time you visit your house Hampton Inn By Hilton San Juan del Rio.

We would be glad to have you here next time you visit San Juan del Rio

We love having you here!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Davenport, United States
1 review
Reviewed 18 June 2013

Efficient, friendly staff with a personal touch that makes you feel like a cherished guest and not just another face running through the crowds. Breakfast offers a wide selection with everything from traditional Mexican fare to customary US options. The beds are extremely comfortable. The only downside is the factory next door that can be a bit noisy, but in room ear plugs are available if you are a light sleeper.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Tina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnSJR, Sales Coordinator at Hampton Inn by Hilton San Juan Del Rio, responded to this review, 20 June 2013
I would like to thank you for taking the time to express your opinion about the experience at our Hotel, We would be glad to have you here next time you visit San Juan del Rio, feel welcomed at your house Hampton Inn By Hilton San Juan del Rio.
We love having you here!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 6 Contributor
122 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 27 April 2013

Very helpful staff.
Computers available at the lobby, but with some problems with the WiFi connection.
A small gym (ocasionnaly crowded) but complete, with bottled water and towels avalaibles.
They only have an agreement with two external restaurants to provide lunch or dinner, so to eat at the hotel is not the best option.
Good breakfast, spacious dinning room.
Always clean, with fare prices for the laundry service.
Free parking avalaible.
Make a reservation if you want to go on week ends, normally full by tourists.
A very good option at San Juan del Rio.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Comando23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnSJR, Sales Coordinator at Hampton Inn by Hilton San Juan Del Rio, responded to this review, 29 April 2013
I would like to thank you for taking the time to express your opinion about the experience at our Hotel, We apologize for the inconvenience at the Gym and at dinner time, we are working on that to fix that issues the next time you visit us. Feel welcomed at Hampton Inn By Hilton San Juan del Rio every time you are visiting the city. We love having you here!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn by Hilton San Juan Del Rio

Property: Hampton Inn by Hilton San Juan Del Rio
Address: Av. Central 239 esq. Calle 8 Pte, San Juan del Rio 76802, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Queretaro > San Juan del Rio
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in San Juan del Rio
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hampton Inn by Hilton San Juan Del Rio 3*
Number of rooms: 89
Official Description (provided by the hotel):
Welcome to our Hampton Inn by Hilton San Juan Del Rio hotel. Boasting an ideal location in the historic and cultural state of Queretaro, our friendly and inviting Hampton Inn by Hilton San Juan Del Rio hotel offers easy access to the most important industrial parks in the state. Situated just one hour from Mexico City, 35 minutes from Queretaro and 15 minutes from Tequisquiapan, our convenient San Juan Del Rio hotel is just five minutes from the many attractions of historical downtown. Discover stunning architecture including the Sagrado Corazon Temple and the 18th century parish, or simply relax and unwind at one of the restaurants and local cafes. Our Hampton Inn by Hilton San Juan Del Rio hotel has everything you need to enjoy your time away from home. Start your day right with Hampton's free hot breakfast and even if you're in a rush, grab one of our free Hampton On the Run™ Breakfast Bags, available Monday through Friday. ... more   less 
Reservation Options:
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Also Known As:
Hampton Inn By Hilton San Juan Del Rio Queretaro, Mexico

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