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“Breath of Fresh Air”
Review of Hotel Esmeralda

Hotel Esmeralda
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Hotel Esmeralda
Ranked #27 of 34 Hotels in Tuxtla Gutierrez
Vancouver, B.C.
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Breath of Fresh Air”
Reviewed 8 March 2014

It was a hot day in August when we started off at 8am from San Cristobal for the Suminero Canyon and on to Tuxtla. The drive from Suminero was not long but in Tuxtla, we got caught up in bumper to bumper traffic partly because of being first day back to school and partly because there was a peaceful demonstration taking place, causing some road closures and diversions.

When we found it, central but difficult only because of the one way streets, Esmeralda was a breath of fresh air. Quiet, light, a large living/kitchen area with fridge, microwave oven and coffee machine. The bedroom was separate, The bathroom had good water pressure and the water temperature was perfect.. A hair drier was also included.

There is a small restaurant inside the foyer. When we returned to the suites after 10.00pm on the first night, we ordered a cappuchino which was delivered to our room. I noted in my journal that this was a nice touch. We also had breakfast at the restaurant downstairs the next morning, which was good, if slow service.

Although there were many options of things to do in Tuxtla, the stop was mainly a resting place before taking the night bus to Oaxaca. I liked the suites so much that I chose to stay "home" rest up and catch up with my mail. Wifi was strong and Skype was excellent. The kitchen/living space provided allowed us to buy a take away dinner from a nearby Chinese restaurant, a bottle of wine from the local supermarket which we enjoyed at leisure.

Esmeralda Suites worked perfectly for us. However, despite the lovely kitchen, basic cutlery and crockery is not provided which would be helpful for a longer stay.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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30 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Merida, Mexico
Level Contributor
130 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
Reviewed 16 May 2012

Stayed one night in Esmeralda's Hotel in Tuxtla Gutierrez this week, and it was one night too many. This has to be one of the worst designed hotels I have ever stayed in, with rooms opening directly off a central lobby. There is no soundproofing whatsoever, and doors do not close tightly. Therefore every sound from the lobby or elsewhere in the hotel can be heard. Additionally as the rooms have frosted windows to the lobby, and no direct daylight, they are gloomy and depressing.

On the night we stayed, a group on a higher floor were having a party, which was clearly audible throughout the hotel. Finally at 2am I had enough, and went to the front desk and threatened to call the police if they did not stop the guests from making the noise immediately. To my surprise, they succeeded in silencing the guests right away, but it had still ruined our night, since we needed to get up at 6am, and were only in the hotel in the first place for a good night's sleep.

The bathrooms are tiny, pillows are lumpy, and shower heads clogged (which is a shame as they are monsoon type and would have been great if they were not clogged). On the plus side, the room and bathroom were spotlessly clean, bed was comfortable (except the pillows) and the highspeed wireless internet worked well. The hotel is well located (but so are plenty others in the town). The plus points do not even come close to making up for the rest however, and I would not stay in this hotel again.

Although it was relatively cheap I have rated value as poor, since if you cannot get a good night's sleep, I do not think it is good value regardless of how cheap it is!

Room Tip: Try another hotel! There are no good rooms in this one!
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  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank El-Yuca-Ingles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Esmeralda

Property: Hotel Esmeralda
Address: 2da. Poniente sur No. 542, Tuxtla Gutierrez 29000, Mexico
Region: Mexico > Southern Mexico > Chiapas > Tuxtla Gutierrez
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #27 of 34 Hotels in Tuxtla Gutierrez
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hotel Esmeralda 2.5*
Number of rooms: 20
Official Description (provided by the hotel):
The Hotel Esmeralda's is a 4 star hotel, located in the center of the city of Tuxtla Gutierrez, Chiapas, with all the comforts and facilities to offer a unique and unforgettable. ... more   less 
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Also Known As:
Hotel Esmeralda Tuxtla Gutierrez, Mexico - Chiapas

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