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“Great location”

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Best Western Plus Palmareca Suites & Hotel
Ranked #3 of 33 Hotels in Tuxtla Gutierrez
Certificate of Excellence
Monterrey, Mexico
Level Contributor
377 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
“Great location”
Reviewed 20 September 2013 via mobile

This place is great while in Tuxtla.
The breakfast buffet is very good you should try it.
AC is very loud and noisy.
Bed is not that comfortable.
Wifi is not that fast as advertised.
Good value for the price paid

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jcisinthehouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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283 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Oxnard
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 June 2013

Was on vacation and stayed at the Best Western for 5 days with my elderly parents. Did not make reservation. Our rooms were toward the back and facing outward.

GOOD: Very courteous, helpful, competent and friendly staff. Clean rooms. Comfortable beds. Spacious and clean shower and bathroom. Free Wi-fi. Nice patio to hangout and read, chat or watch tv. The grounds are lush with flora and kept clean. Great and inexpensive buffet (restaurant also stays open late). Good location and close to a huge shopping mall. Could arrange for tours from the hotel. Public transportation available in front of hotel. Security personnel on the grounds.

NOT SO GOOD: Did not see an elevator for elderly or disabled persons. Key cards kept demagnitizing themselves. Hot water in shower fluctuated. One noisy night owing to another guest. Would feel more comfortable swimming in a pool that is not so close to the front office.

Despite the small inconveniences, we had a wonderful and restful stay here. The staff is awesome. What I especially enjoyed was the feeling of being in an oasis in an otherwise large and bustling city.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Patricio123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mazatlan, Mexico
Level Contributor
76 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 14 April 2013

Bought a package that included this hotel, I read some reviews before, and took the chance, I felt it was O.K., it actually was better than expected, nice rooms, excelent service, beautifull trimmed gardens, a small but nice pool, but the best was the excelent breakfast fuffet, scrumptious local cuisine, plus the normal breakfast dishes, but the best was the price for the hotel guests, only, $50.00 pesos per person for that incredible buffet, it was unbelievable, if you make the conversion to dollars is only $4.00, you can not even buy a decent hamburguer for that price, the only bad part for the hotel was a very noisy AC, but we left it on at max temperature during the day and turned off at night, we slept ver well.
Highly recomneded, I left a not about the AC to the manager; I hope every one shoud do the same, may be they will catch on and make some changes about it.

Room Tip: You may as for a room that the AC wont be so noisy
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  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RafaMazatlan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 17 February 2013

Best Western chain hotels tend to be quite different all around México. Tuxtla Gutierrez's is one of the most comfortable ones I have stayed thus far.

They have some sort of partnership with a breakfast only restaurant that offers (in my opinion) the best Breakfast buffet in the area and the best thing about this, guests get to pay a flat fee of $50.00 Pesos (FEB 2013) for the entire breakfast buffet.

The only downside to this, the AC system is quite loud and showers don't have a great water pressure; still very spacious bathroom to enjoy the long wait to rinse yourself.

Beds are comfortable and TVs are old but have a good channel selection to browse.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank J I M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mississauga, Canada
Level Contributor
117 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 23 February 2012

Really like the location, very good breakfast, nice pool, very good Internet service, has a gym, near a mall with a grocery store. Rooms have fridges. Only downside is that it's really in this city and the AC is very noisy. Best plan is to crank it up, then turn it off to sleep.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank myroes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palm Springs, California
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 August 2011

stay there for 2 nights in chiapas vacation, the rooms are large and equipped with coffee maker, etc. great buffet breakfast every morning,

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Felizmujer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El Paso, Texas
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 8 August 2011

NIce and clean rooms, with plenty of space. THe hotel has a small pool, but the people enjoyed it very well. It is clean and has single, double rooms and suites. It is not near to the main attractions but it is really near to a Mall where you can find all you need. The morning breakfast buffet is the best I ever taste. They have fresh fuit, bread, Chiapas traditional meals, etc.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank PPCancun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Palmareca Suites & Hotel

Property: Best Western Plus Palmareca Suites & Hotel
Address: Boulevard Belisario Dominguez 4120-2 | Col. Jardines De Tuxtla, Tuxtla Gutierrez 29020, Mexico (Formerly Best Western Palmareca Hotel & Suites)
Phone Number:
Region: Mexico > Southern Mexico > Chiapas > Tuxtla Gutierrez
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Tuxtla Gutierrez
#3 Best Value Hotel in Tuxtla Gutierrez
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Best Western Plus Palmareca Suites & Hotel 3.5*
Number of rooms: 80
Official Description (provided by the hotel):
Is a classic hotel with a quiet enviroment, unique on its class. ... more   less 
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Also Known As:
Best Western Tuxtla Gutierrez
Tuxtla Gutierrez Best Western
Best Western Plus Palmareca Suites & Hotel Tuxtla Gutierrez, Mexico - Chiapas

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