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“Place underated”

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Hotel Celuisma Cabarete
Ranked #18 of 21 Hotels in Cabarete
Port Stanley, Canada
Level 4 Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Place underated”
Reviewed 4 March 2012

We just returned from Hotel Celuisma Cabaret and we had a wonderful time on March 2. The food was fabulous and the service perfect. Not very many people there so we had all of the staff to ourselves mostly. The rooms could be better but it was certainly clean. The beach was perfect when the you craved a cool breeze due the hot sun. The animation team who are mostly new were fabulous and their confidence became evident over the two weeks we were there. They became very entertaining and were very friendly funny. The guards were very accomadating and kept us safe as well and the maintenance staff worked very hard to try and keep the place running even though as we understand it the owner seems to have washed his hands of this place. It is a gem needing attention but not because of the staff's effort's. The owner needs to come and see what the efforts are of his staff. His apartment is absolutely gorgeous and all of the rooms should be the same. We happened to see this room because people we met were staying in it. The manager appears to be left on his own to sort out any problems and he hides it very well. He is sinking his own money in the hotel to keep it afloat
and has not got the owners support. Lovely place.

Room Tip: Look for rooms on or around the pools not near the front bar as it tends to get noisy at night as it...
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  • Stayed February 2012, travelled as a couple
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Helpful?
2 Thank Sheryl T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Toronto
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 March 2012

This adult only hotel was compact with 2 pool areas and well kept beach that went on for miles, surf and breeze kept it cool, not a swimming beach but great to watch or learn kite sailing, a local bus ride into Sosua or Cabarete was 100 pesos for 2, 22 people in the van , but only for a short time , staff very helpful and friendly, had a med problem and the hotel had Dr on site in 5 minutes. Food was consistently good - whole vacation was great value and TD Visa Travel insurance was easy to use for the med issue - not being in town meant quiet at night
Bring single US dollars, 100 peso notes, its hard to get change for large peso (500) and US notes

  • Stayed February 2012, travelled with friends
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Helpful?
Thank cultureguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Lauderdale, Florida
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 March 2012

I have stayed at over 30 All-Inclusives in the Dominican, this was one of the least favorable ones. The only silver lining was that the staff was very nice. The entire hotel needs an overhaul. The rooms were very dirty with cobwebs, hanging doors on cabinets, ceiling fans that were swaying very badly and very rusty. The food was so-so. The beer at dinner was being transported from a keg in the front of the hotel in plastic Coke containers. Overall, this place needs a complete face-lift.

Room Tip: Get a room overlooking one of the two pools.
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  • Stayed February 2012, travelled with friends
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Helpful?
Thank Lou G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Cabarete hotels

Montreal
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 February 2012

I just got home from a week long stay at the hotel Celuisma Cabarete. We were very concerned about booking here because of the reviews we read here. But, because everyone said the staff made it worthwhile, we took a chance.

The rooms are tired. They need refurbishment. Our bathroom door was warped and would not close, dresser drawers were the same. The ceiling fan was on its last legs. Our airconditioner was only spitting out cool air when it felt like it. We notified reception who was more than happy to resolve the issue - but when they sent maintenance, because it was a teeny tiny bit cold, they claimed it was working. Three separate times we had to ask for someone to look at it. 3 times in one week is a lot.

Speaking of reception, make sure you ask for Christopher. The girl they have working the front desk was definitlely not hired for her customer service skills! Her negative attitude and selective English comprehension was not at all appreciated. Heaven forbid we interrupt her, at work, from spending time on youtube.

The food was what scared me most of all. I`m a food inspector here in Canada and was appalled at how lukewarm everything in the buffet was. Sure there was a variety of foods, but due to the low temperatures I was very concerned about bacterial growth. Recognizing that the buffet is an open air establishment, having birds flying around while you`re eating, and cats begging for food underneath the table is not enjoyable. Also, I`m not used to staying at a resort and being hungry!!! You ONLY eat at specific times, and if you miss it, too bad!

The cleaning ladies were pretty amazing. Vivianne in particular stands out as someone who loves her job and goes out of her way to make the guests feel at home.

And now, what everyone raved about and the whole reason we chose this hotel: the entertainment staff! Upon arrival, we were greeted and welcomed by everyone on the team. We were able to partipate in games and activities throughout the day, and were treated to fantastic shows at night. Johan, the entertainment manager, was the star of every show. He was a chameleon, able to be the athlete, who is constantly mingling and getting to know hotel guests during the day, to being able to showcase his talents in the shows at night. Claudia is the other standout. She is this little bitty lady with a smile the size of Montreal. She is full of enthusiasm, and makes you feel so welcome. And just watch her on the stage dancing and you’ll know she’s way more than just a pretty face. Reviewers were right. Thanks to the Entertainment staff, you forget how bad the hotel is. You forget the beds are as hard as rocks. You forget the beach is so choppy that you can’t even swim there (we had to take a 10 dollar US taxi ride into Cabarete to be able to swim in the ocean). You forget that this hotel is so isolated, with no amenities around it. You forget that this hotel stinks as you walk in between buildings (septic issues?). You forget all that. BUT, changes are abrewing! While we were there, all the girls, including our beloved Claudia, quit and so did Johan, the entertainment manager. All of a sudden everything good about this hotel was gone. Of course, everyone was talking about it and we were told that Johan wanted a change and that all 3 girls quit to spend more time with their children. Seems pretty odd to me that 50% of their entertainment staff would suddenly need time to spend with their families, during the busiest time of year for the hotel. Especially since Johan and Claudia had apparently worked at this hotel for more than 5 years! So, the second half of our trip was TERRIBLE! It was quiet. It was tense. It was talent-less. And it certainly doesn’t bode well for the future of this hotel.

So my recommendation is, I’m sorry you missed out on such a great spot. But now, with the end of their entertainment, you’re too late. It’s not such a gem anymore.

  • Stayed January 2012, travelled as a couple
    • Value
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Helpful?
4 Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Welland, Canada
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 January 2012

The thing we remember best is the staff, they are the best we have ever encountered anywhere. They really make you feel welcome and do not expect tips for what they do.
The hotel was built as a great hotel many years ago, they have done a reasonable job of maintaining the rooms in the buildings . There are rooms over the lobby that need work but they are not in use.
The food is ok and there is an omelet chef in the morning that will make one to your order, this is a pasta bar for lunch and roast meat sliced for you at dinner.
The beach is kept cleaner than some 5 star places I've seen. The ocean always has waves but it is safe to body surf and splash about in the waves. The kite surfers love the constant breeze, it is interesting to see them in action.
Cabarette is in decline, it was open for tourists before many other areas of the country and there is a lot of vacant hotels around. Everyone in the area can speak at least some English.
We wandered over to a large closed hotel next door [Paraiso del Sol] , we met the security guards and they let us tour the place. It was a great hotel in it's day. Now there are fish in the swimming pools. Scotiabank re-possessed this place 4 years ago.
Hotel Celuisma is a great value because it is not being filled near it's capacity, you get lots of personal attention from staff and you never have to worry about finding lounge chairs at the beach or pools.
The bars give great service but are only stocked with Dominican liquor that is a fairly good imitation of wiskey, amaretto, tequila etc.
There are brief shortages of everything but the staff will help you through those times.
The quality of the guests is way above average, they get caught up in the friendly atmosphere, expect to meet some new friends.
Anyone that has any specific questions that I may be able to answer is welcome to contact me barry1fitzgerald@gmail.com

Room Tip: The evening activities move around so you will have at least 1 night of music from the show until 11...
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  • Stayed January 2012, travelled with friends
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BarryWelland_Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
georgetown ontario canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 January 2012

just spent the best holiday season of my life at THE CELUISMA~~~~~~The best staff from the beautiful entrance of this building all the way to the beach where you can find the two best kite-surfing instructors in the Dominican Republic ( hello Javier & Miguel----thanks so much)---this place is so great that i almost do not want to tell people about it so that it will stay the exact same as it is~~~~i read some of the reviews that were negative and have realized that the people who wrote them just do not know how to have fun------this is not meant to be the Ritz ~~~it is the true Dominican experience where you can walk the beach for a mile either way and see what the pirates saw hundreds of years ago----a few locals--a few animals and thousands of coconut trees-----the food is great and the staff prove day in and day out that you have chosen the right place to vacation----the hotel is a peaceful paradise yet a two minute ride away you are in the middle of Cabarette where you can party your face off all night long----the best of both worlds---the animation crew will amaze you with there entertainment skills( great shows at night) the bartenders will seem like family the kitchen staff will spoil you the reception staff will inform you of everything you need to know--the grounds crew will provide you with the piece of heaven that is THE DOMINICAN REPUBLIC and the security staff will watch you have fun as well as have fun with you wherever you go------if you love to enjoy life then go to THE CELUISMA-----if you do not then stay away and do not ruin this atmosphere--------a giant thank-you to everyone at the hotel----i will see you again in 2012-------patrick from canada

Room Tip: ask to see what is available and settle in for a great vacation
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  • Stayed December 2011, travelled solo
    • Value
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Helpful?
3 Thank patty013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mississauga, Ontario, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 December 2011

I didn't expect much after reading the reviews so I was pleasantly surprised.
Went on a package tour at $900 including taxes from Toronto which is a great deal for flight, hotel and meals.
A week isn't long enough. Most everyone I met there was a repeat customer who were spending 3 to 4 weeks at a time there.
Food was good. Prices at nearby restaurants and grocery store were comparable to prices in Toronto.
Animation dance team was fun to watch each night. Don't expect high production values.
Excellent bar tenders, I was impressed with how well they remembered names.
Walking into Cabarete Kite Beach takes about an hour along the beach. Taxi ride into town should not be more than $5, watch out for those that will charge you more.
Hair shampoo is not supplied.

Room Tip: There were a few things wrong with my first room, ceailing fan looked like it would spin off the cei...
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  • Stayed December 2011, travelled solo
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Celuisma Cabarete

Property: Hotel Celuisma Cabarete
Address: 2 km from Cabarete, Entrada Camino del Sol, Cabarete, Dominican Republic
Region: Caribbean > Dominican Republic > Puerto Plata Province > Cabarete
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#11 On the Beach Hotel in Cabarete
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Celuisma Cabarete 3*
Number of rooms: 170
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Also Known As:
Celuisma Paraiso Tropical
Paraiso Tropical Cabarete

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