Firstly, I am no complaining princess expecting 5 stars resorts I travel in the developing world extensively so have no aversion to "roughing it". But if I pay as much as I did for this place I expect at least 2 stars. Poor communication. I messaged ahead I let them know when we would be arriving yet still there was no one at the "front desk". We were told "oh sorry 'Mimi' is in the ocean" so we were sent to the bar for a crazy over priced drink till she showed up and told us she didn't even have a key for the room! That set the stage for a week of bad service, ignorant staff and a "you're on your own" attitude.
When the electricity pops off or something breaks they are slow to respond but super quick to blame you. When we paid at the restaurant for the BBQ it was late and they ran out of food lol.
This place is based on the blind loyalty of hippies who head down every year for kite boarding and, though they agree with you, will get really defensive if you mention how poorly the place is run.
Do yourself a favour and look elsewhere this place is a joke. Dominican offers far better places!
- Official Description (provided by the hotel):
- The ultimate action sports eco paradise in an amazing beachfront location. Kiteboarding and surfing right out front, a full service crossfit fitness center, yoga loft, Stand Up Paddle boards, Spanish Language School and a full Flying Trapeze and Circus Arts School - all in one fun place. We are have an organic farm that recycles, composts and grows part of the food we serve in our farm to table restaurant. Come on by and enjoy fun for the whole family! ... more less
- Also Known As:
- Extreme Hotel Cabarete