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“Unexpected disaster in paradise”

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Sosua Ocean Village
Ranked #12 of 39 Speciality Lodging in Sosua
Carolina, Puerto Rico
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Unexpected disaster in paradise”
Reviewed 1 June 2014

Visited Sosua Ocean Villas this weekend for a wedding. The venue is beautiful with an amazing ocean view and precious infinity pool as well as many waterslides that were incredible. The problem was with our room and poor service. The room looked dirty and had a musty odor. There were insufficient towels and the ones we had available were dirty and torn. No shampoo or condioner available, there was only a small facial soap bar available per day that you had to divide for all people in the room to take a bath and wash hands. We were 4 in the room and when we asked for a second key they told us that it was unavailable. No breakfast until 10am. No front desk until 9am. No room service. The phone in the room did not have tone. The air conditioner control did not have batteries. In short... It was a mess...

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 561Nicole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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61 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Raleigh, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 May 2014

Most wonderful area. Beautiful water front villas, pool and fantastic restaurant. A wonderful get away for any age. Best part is the location between sosua and cabarete. Ideal to shops, monkey jungle adventure and zipline and many restaurants and bars. Also a gunrange. Fun. Safe walking around.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ralph w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sosua Ocean Village

Property: Sosua Ocean Village
Address: Highway Sosua-Cabarete | Km. 2, Sosua 57000, Dominican Republic
Region: Caribbean > Dominican Republic > Puerto Plata Province > Sosua
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 39 Speciality Lodging in Sosua
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Sosua Ocean Village 3*
Number of rooms: 54
Official Description (provided by the hotel):
Dominican Real Estate in Sosua, Cabarete, Punta Cana, Bavaro, La Romana, Casa de campo ... more   less 
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