We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great staff in poor surroundings!!” 3 of 5 bubbles
Review of Topacio Azul Resort

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Topacio Azul Resort
Ranked #26 of 33 Hotels in Sosua
Decatur, Georgia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great staff in poor surroundings!!”
3 of 5 bubbles Reviewed 25 June 2014

Run down main building and rooms. A/C quit many times during the night. Cheap liquor ,and beer poured from a large bottle. I have had better Dominican food in Atlanta. Many ,many stairs, no working elevators.Very friendly helpful staff. No direct beach access. Nothing to do there WiFi didn't work most of the time I was there, and then only in the lobby area.

  • Stayed April 2014, travelled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Marc D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

398 reviews from our community

Traveller rating
    90
    103
    62
    59
    84
See reviews for
36
94
14
11
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Toronto, Ontario, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 bubbles Reviewed 21 January 2014

I don't even know where to begin with this one... Anybody who has anything positive to say about this property - other than feeling horribly sorry for those desperate enough to have to be employed there - have got some drastically low standards. This place deserves to be condemned. My family booked this as a last-minute getaway through RCI. I had previously read the reviews on Trip Advisor.Let me confirm something... the doors ARE locked. There ARE huge chains around the doors. The cab driver will divert you to the Victorian House entrance, which looks quite quaint as soon as you pull up. BEWARE!!! That is the very last time you'll feel safe. We got completely scammed into getting the "all-inclusive meal package", told that it was mandatory, to the tune of $60 per person, per day. We had requested a 2-bedroom suite with full kitchen... what we got was a disgusting room with two twin beds, sketchy electrical power, a microwave straight out of the garbage bin, no smoke detector, broken door locks... and the list goes on. We thought we might be able to salvage something, so went for a walk around the pool and the grounds... BROKEN GLASS around the "pool". And NO people. No staff, no guests, GHOST TOWN. We walked down to the beach area, meanwhile having to try to access it through 4 padlocked gates. When we finally got one that we could push open, we were led to a garbage-strewn, filthy sand area. Covered in trash and dirty condoms and who knows what else. In order to get to the "beach", we had to precariously climb over a big slab of concrete covered in slippery moss and mush, dodge the waves and finally get to a small patch of sand that locals sell you dillapitated beach chairs to sit on for something like $5. So, we skipped that whole experience. Went back to the hotel to get our room changed, and we were told to enjoy a drink in the bar... oh, there is no bar. It is the restaurant. Where they offered us a selection of Sprite or bottled water. Anyway, they "upgraded" our room, and it was just as atrocious as the first one. Filthy, electricity not working, ripped and soiled furniture, broken fixtures... you name it. When we went for dinner that night, the restaurant was EMPTY. Not a single table was occupied. Not one. There was a selection of 5 appetizers, of which 4 were unavailable. They served up chopped up lettuce and tomatoes, a plate of deep-friend shrimp and other deep fried offerings on top of grits. I could go on forever about this place. Not a single redeeming quality. As for RCI, they should be sued for what they sent us to. We called ahead of time, and they assured us that this resort would serve us perfectly. I wouldn't send prisoners here!! RCI is appalling. Check out my pictures if you don't believe me. STAY AWAY. And by NO MEANS bring children to this "property".

Room Tip: Anywhere but this property...
See more room tips
  • Stayed January 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
12 Thank Meredith S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Sosua hotels

kingston ontario
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed 11 December 2013

ok so lets get to the truth, the tropical Azul resort is closed. we purchased a timeshare from them in March. booked in September to attend there on December 3 to 10 th 2013. When we arrived from Canada on the 3rd of December we were greeted by a pad lock on the front gate. They should have told us it was closed in September when we booked our unit. It really sucked having to pay for a room at casa marina who thankfully had room. what a rip off they didn't have the respect to tell us it was closed. From talking to locals the gate has been locked since Late August so any postings after that date are just bull. Even a salesman the Irish guy from Victoria House told us it has been closed for 4 months. and oh ya tried to sell us a membership to Victoria house if we would give cash down, ya what evere.

Room Tip: stay away its just a scam again
See more room tips
  • Stayed December 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank theycallmesven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 3 November 2013

Just spent a couple of days in Sosua and stayed at the Topacio Azul Resort again, another good time. The place is under new management and because of the old owners there were some glitches. But the team there was fantastic in dealing with any issues. The rooms are neat and clean, the grounds are pristine and the proximity to all the action is UN-BELIEVABLE! Booked my trip through DRTravelZone and check in was Easy Peasy! Tell you what, if your bringing the family then its a good time, but if your a single you will be blown away. Easy commute from the airport; once there you won't need a car because everything is in walking distance. Bottom line: Go, Go, Go!!

  • Stayed October 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank joelguzman50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Juan, Puerto Rico
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 17 October 2013

Based on price, you will get a lot more than what you are paying for. I always stay in cheap hotels, unless payed by the office. For my vacations I just select a cheap hotel as always. For my surprise, I had beutiful views, nice cleaning, nice service, and a beautiful place. I really liked my stay here. What is the thumb down? Well, the water was not always hot but warm, the rooms does not have wifi (just corridors and lobby), and they dont have room service (because the hotel is all-inclusive). Overall for me is a great hotel.

Room Tip: They views to the bay are the best and a must do for everyone.
See more room tips
  • Stayed October 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Frankiepb98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 6 September 2013

Great hotel and staff and the sights are spectacular. Going back for the giant singles party in October 9th to the 15th. The new manager Ninoska is great,she really makes you feel like part of the family. The view is spectacular to say the least. AC worked great so over all a great trip. See you soon guys, L:

Room Tip: almost all the rooms are on the bay
See more room tips
  • Stayed June 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Lee820
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seacliff
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 3 June 2013

We went in March thru RCI. Got there to find Victorian House had changed hands. They did not know we had a reservation. The lies that are told to people are criminal. The buffet was only good for vegetables and fruit. Horrible meat, bread, desserts, house wine only. Ask for a specialty drink they suddenly don't understand English. No game room, billiard room, the other Special restaurants were non-existent. When we complained they set the Italian restaurant up, but the food was brought over from the buffet of the day before. A horrible joke. There is no longer a diving school, no water sports, no access to the water from the resort. The local beach had rats and was packed. The supposedly all-inclusive resort rents out the lower priced rooms over the 3 day weekend to locals and boisterous groups from the US at lower prices. They take over the pool, which is the only facility available. The beggars on the local streets are legion. There are no upscale shops at all. Trashy all around. The Casino was not on grounds. It was under construction. The smell of glue and concrete dust made us ill. Washclothes were not to be found, towels few and far between. The towels at the pool were rags. We had a beautiful suite, but it was one of the few on site. There are hoards of rooms in dark hallways that no one had an explanation for, except that they were saving power. Do NOT UNDER ANY CIRCUMTANCES be taken in by their "Vacation Club". They sell a 25 year membership with 50 weeks vacation. They start high and go down until you sign on the dotted line. It is a corrupt and shaky business situation as they only have a 10 year lease. We were given information about the business situation too late to save ourselves from being scammed. Please save yourselves from our fate.

Room Tip: Only the corner suite
See more room tips
  • Stayed March 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank Diandjoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Sosua hotels
0.2 mi away
New Garden Hotel
New Garden Hotel
#8 of 33 in Sosua
4.0 of 5 bubbles 108 reviews
0.2 mi away
Hotel Sosua Sunrise
Hotel Sosua Sunrise
#2 of 33 in Sosua
4.5 of 5 bubbles 346 reviews
0.4 mi away
Piergiorgio Palace Hotel
Show Prices
Show Prices
Show Prices
0.2 mi away
Casa Valeria Boutique Hotel
0.0 mi away
Exxtraordinary Resort
Exxtraordinary Resort
#21 of 33 in Sosua
3.0 of 5 bubbles 20 reviews
0.4 mi away
Casa Veintiuno
Casa Veintiuno
#1 of 33 in Sosua
5.0 of 5 bubbles 258 reviews
Show Prices
Show Prices
Show Prices

Been to Topacio Azul Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Topacio Azul Resort

Property: Topacio Azul Resort
Address: Calle Dr. Alejo Martinez 1 | El Batey, Sosua, Dominican Republic
Region: Caribbean > Dominican Republic > Puerto Plata Province > Sosua
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool
Hotel Style:
#3 Top resorts Hotel in Sosua
#10 On the Beach Hotel in Sosua
Price Range (Based on Average Rates): £
Hotel Class:3 star — Topacio Azul Resort 3*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Hotels.com so you can book your Topacio Azul Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sosua Bay Club Hotel Sosua
Sosua Bay Resort All Inclusive

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing