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“Horrendous visit”
Review of The Tiger Inn

The Tiger Inn
Ranked #1 of 1 Restaurants in Turnditch
Cuisines: British
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Reviewed 15 January 2020

Absolutely disgusting.
We visited on a sunday and we had a limited time to eat our meals, which actually sounds good because we then knew the pub was busy for food. We ordered 5 sunday dinners, and a childs chicken nuggets, as there was no childs Sunday dinner available. Our adult meals came out first, unusual, and all of them where cold, my one year olds came out last and to my suprise, was actually hot, I asked for some plastic cutlery, to which she had none and brought out regular cutlery, for a one year old. We had 2 small bowls of veg between 5 of us, it would of served one per person. The bowls of veg were very hot, but we had no warning from the waitress and my friend actually burn herself. Burnt Yorkshire puddings, stone cold mash and some very weird looking beef. I have worked in the catering business for some years and I have never once seen beef that looked like that. We had lipstick marks on our glasses and the toilets were disgusting, there was baby changing facilities, that were black and needed a very good bleaching, or better, putting straight in the bin. There was so many cobwebs it was like walking into the best dressed halloween party ever, it seriously doesnt take much to do a bit of de-cobwebing.
On the plus side, the staff were nice and didn't charge for one of the meals. But I really do suggest that this establishment either gets a cleaner, or a new one. And a chef that can send out hot meals that dont look like I will spend the rest of the next day on the toilet, or in hospital.

Date of visit: January 2020
4  Thank faggotlegs98
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarcTiger, Owner at The Tiger Inn, responded to this reviewResponded 16 January 2020

First of all I’d like to thank you visiting us for a meal here at the Tiger. Obviously it is a shock and disappointment to read that your experience wasn’t a pleasant one on this occasion, as you can see from previous reviews and from visiting us on a busy Sunday afternoon this isn’t how things usually operate here at the Tiger Inn.
With us serving dinners in the hundreds on a regular basis, we are deeply sorry that you felt that your meals weren’t to our usual high standards because we pride ourselves on making sure they consistently are. We do strive to ensure that any issues that are raised can be resolved as soon as possible and I imagine this is the same for yourself working in the catering trade. We always aim to rectify any problems in every way possible and I know Ellie did this on this occasion and brought you more vegetables on request and members of the party expressed that they were nice. We are always happy to supply extra vegetables, potatoes or any other food you may feel you need more of. Ellie did raise your concerns and I spoke to the chefs on duty and they were as sorry as I am now and confused to how these uncommon mistakes happened with your dinners and no others. This being the reason I personally met your table at the bar to pay and hear your concerns but again no concerns were raised. I said I’d taken the only beef dinner off and expressed our apology and the gentleman replied “it’s just one of those things”. As you know in this business feed back is the key and we will always try our best to turn any negative experiences into positives ones, something if expressed early enough we can do on the day. But we will take all your points on board and certainly rectify all those possible.
I must express the comment regarding the chef and food is uncalled for as he can’t control the quality of meat from the butcher. We take every measure possible to ensure our food is safe and like everyone here work extremely hard to make everyone’s visit enjoyable.
If you’d like to discuss further please email me on thetigerinn@hotmail.co.uk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (398)
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100 - 104 of 398 reviews

Reviewed 15 January 2020

Always welcome at the Tiger with our Dog and it was Burger Night, The choice is growing, I had a Yorkshire Burger this week and it was Fabulous. I’ve never had a burger with stuffing and a Yorkshire pudding on it, but I will be having it again

I’d have taken a picture but I didn’t think about it till I’d stuck my knife into it

You’ll just have to call Rosie & Marc and get booked in and try on for yourself

Date of visit: January 2020
1  Thank No1Waxer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 January 2020

Discovered it was Burger night and chose interesting mixtures of flavours which turned out to be excellent.
However, the poor girl behind the bar was expected to serve drinks to a large crowd of people and also take orders for food. We had to wait far too long before our order was taken.

Date of visit: January 2020
    • Value
    • Service
    • Food
1  Thank Susall2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 January 2020

Lovely pub very welcoming went on pie night , so many to choose from we had beef and onion , and a chicken curry both were amazing , very friendly staff would definitely go again

Date of visit: January 2020
1  Thank Jeen123412
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 December 2019 via mobile

Visited for lunch. The service and the food was excellent. Very attentive young lady working both the bar and restaurant. The only niggle was the open fire which was smoking into the pub which was beginning to make me feel nauseaus. This eventually settled when it lit properly.
Will definitely return though and would recommend.

Date of visit: December 2019
1  Thank littlesheDerby
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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