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“Nice hotel, we'll come back”

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Premier Inn Maidstone (A26/Wateringbury) Hotel
Ranked #1 of 1 Hotels in Wateringbury
Certificate of Excellence
Reviewed 12 June 2013

This hotel has several positive points. It is easy to reach and has a good parking. The rooms are spaceful, well equipped and quiet. Staff is kind and helpful. The adjoining pub and restaurant are charming and the food is good considering the price asked for it. If we ever have to stay again in the (large) neighbourhood of Maidstone we'll definitely choose this hotel again.

  • Stayed: May 2013, travelled with friends
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1  Thank Jacques V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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270 - 276 of 382 reviews

Reviewed 5 June 2013

Where do i start.. There were 2 towels one large and one small between 2 people, it said in the booklet there were vending machines for late snack etc, and there wasnt any. Reception phone us at around midnight to say that the room next door had complained and said our tele was too loud when it really wasnt. And my partner had to carey an iron and iron board up the stairs and through te corridors as none of the staff offered to bring it up to the room. The shower made a loud noise and the pressure was speeding up and slowing down and was just awful whenever it was used. So overall it was a big disappointment! And i hae emailed them twice since and still havent recieved a reply. I wouldnt recommend this hotel or any other premier inn at all.

  • Stayed: May 2013
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Thank LuciLouEvans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Maidstone (A26/Wateringbury) Hotel, responded to this reviewResponded 18 June 2013

Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of service in all our establishments and we do apologise that on this occasion we failed to achieve this. Please be assured that your feedback is very important as it enables us to improve standards. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2013

Stayed for 1 night in May lovely place in a rural location with a pub attatched.Great hotel with twin beds which was ideal for what was needed comfortable beds for a good nights sleep. Will stay here again when in area.

  • Stayed: May 2013, travelled with friends
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Thank billstorey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2013

We stayed for two nights as it was our daughters wedding (she stayed too) all of the staff couldn't have been more helpful. We have stayed at other premier lodges and have found them all to be good but the Wateringbury staff really stand out! Faultless and that goes for the adjoining pub. We were really impressed and they should all get a pat on the back! If ever we need somewhere to stay in Maidstone, this would be the place. Thank you!

  • Stayed: May 2013
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Thank KentRosieposie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2013 via mobile

Stayed here for a night during a road trip around Kent. Very comfortable beds!! Great bedding, pillows and mattress. I'm really fussy about my sleeping arrangements but really enjoyed my time here. Absolutely no complaints about the beds and room.

Really comfortable, and clean rooms. That's all you really want in a hotel. Great value!!

  • Stayed: April 2013
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1  Thank elaine168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2013

I quite often stay at Premier Inns when I can't find somewhere more interesting in the area. The Wateringbury however is a notch above the others, the rooms are the same as always but the service is a cut above the rest. The staff in the adjoining Chef & Brewer are friendly and welcoming which makes a huge difference for the lone traveler.

  • Stayed: March 2013, travelled on business
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Thank SlugandRosie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2013

I arrived at the premier inn at 10pm after a 3hr drive, and was greeted by very friendly welcoming staff. It's set in a really lovely area, and chek in was only took seconds. The room itself (room 3) was a nice comfortable size, clean and tidy with great care put into its appearance. The bathroom was very clean, with no signs of mould. The bed was also very comfy. I was only here for the night, but the room and staff were fantastic, and the food next door was well worth the money. Only 2 things I would improve to the room. The tv was rather small compared to other hotels, and the radiator in my room was set to full, and the gauge had been snapped off. But they did refund my night for the inconvenience. So overall the service was the best I have ever experienced, and will happily use them every time I travel.

  • Stayed: April 2013, travelled solo
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Thank Mart F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Maidstone (A26/Wateringbury) Hotel

Address: 103 Tonbridge Road, Wateringbury ME18 5NS, England
Region: United Kingdom > England > Kent > Wateringbury
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Wateringbury
Price Range: £45 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Maidstone (A26/Wateringbury) Hotel 3*
Number of rooms: 39
Official Description (provided by the hotel):
Premier Inn at Wateringbury is a 40 bedroom hotel with a Chef and Brewer adjacent. We are located in a village setting away from the hustle and bustle of the town centre but still only a 5 minute drive to the town. We offer an exclusive Good Night Guarantee, if you are not happy with your stay we do not expect you to pay.Our prices start from £51 per room per night. ... more   less 
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Also Known As:
Premier Inn Maidstone (a26/ Wateringbury) Hotel Wateringbury
Premier Inn Maidstone (A26/Wateringbury) Hotel Kent

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