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“Comfy rooms and good service”

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Holiday Inn Express Magnolia/Lake Columbia
Ranked #2 of 5 Hotels in Magnolia
Atlanta, Georgia
Level 3 Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Comfy rooms and good service”
Reviewed 8 June 2013

Great location, good breakfast, exercise room only has two treadmills and nothing else which is the only down side to this hotel. The soft and firm pillow choice is great for sleeping and there's enough to choose from to eat around the hotel.

  • Stayed June 2013, travelled on business
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Helpful?
1 Thank Sarah4242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert E, Front Office Manager at Holiday Inn Express Magnolia/Lake Columbia, responded to this review, 23 April 2015
Thank you for your review! I am proud to report that we are undergoing a full renovation in the Summer of 2015, which will include a fully upgraded fitness center, along with renovated guest rooms and updated public areas and hotel exteriors. We hope you will join us again and see all the exciting changes for yourself!

Again, thank you for your review and for being our guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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40 reviews from our community

Traveller rating
    21
    10
    5
    1
    3
See reviews for
13
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14
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Memphis, TN
Level 4 Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 18 May 2013

Our son is on the baseball team at SAU, and we began regular travel to Magnolia four years ago. I stayed at another hotel first, before finding the HIE, and decided quickly this would be our remote home for the next four years. This was the only better-quality hotel in Magnolia until the recent opening of a Hampton by the same ownership group. This HIE is in a good, safe area and is clean and well appointed. This HIE is everything you expect a HIE to be. One thing that is superior is the staff. We quickly felt like friends with the staff, and the manager Tracey in particular. The entire team goes out of their way to make your stay a pleasant experience. They will work hard to accommodate your date/room requests. They are friendly, knowledgeable and willing to go the extra step ... what more can you ask for.

I haven't stayed at the Hampton yet, but I'm sure it is equally good. There are only two good options in Magnolia, so choose the HIE or the Hampton owned by the same group. You'll be happy that you did.

  • Stayed May 2013, travelled with family
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Helpful?
2 Thank jhill1229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pelahatchie
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 May 2013

Very nice, neat, clean. Friendly staff. Quiet room. Comfortable beds. Good location! Good complimentary breakfast. Easy access to rooms. Easy walk to local restaurants and stores. This was our 3rd time to stay in this hotel over the last 2 years and it is always a good choice.

  • Stayed March 2013, travelled with family
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Helpful?
1 Thank dbzrb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bentonville, Arkansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 March 2013

Was Here for a ball game and I have to say the hotel was full of friendly folks. We were greeted warmly by the front desk staff and also the Manager, Tracy. We felt very welcome and loved our room, Breafast was delicious and this hotel provides a wonderful atmosphere. Robert had cookies waiting on us as we returned from the games. This hotel cares about their guests!!!!.5 stars for this hotel. We will be back

  • Stayed February 2013, travelled with family
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Helpful?
1 Thank Bobby D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Memphis, Tennessee
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 February 2013 via mobile

We had reservations at this hotel which seems to get the best rating in town but when we got there, we were told that there were no rooms for us! After Driving several hrs that is the last thing You want to hear when you get to your destination. Apparently that happens here often after speaking with some ppl in town they will give your room up for "other" larger groups if it guarantees them profit! Won't be making any reservations here any time soon!

  • Stayed February 2013
    • Value
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Helpful?
3 Thank Shawn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Magnolia/Lake Columbia, responded to this review, 12 March 2013
Dear Shawn S,

Thank you for taking the time to relay your comments regarding our property during your recent stay. We are deeply sorry we fell below your expectations. Your comments are very troubling and will certainly be looked into. We’d like to obtain some additional details regarding your experience, so we have sent you a private message.

We look forward to hearing back from you soon.

Sincerely,

Janice A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level 6 Contributor
170 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 22 December 2012

Drove into town for a funeral without reservations. Night clerk very friendly and accommodating. Slept through a huge wind storm so the room, bed, pillows must be very comfortable.
Breakfast good however I wish it had name brand cold cereals rather than the off brand ones.

  • Stayed December 2012, travelled as a couple
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Helpful?
1 Thank Bettina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orange County
Level 5 Contributor
63 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 11 December 2012

Overall hotel is fine. It is the most decent thing in town for now. There is Hampton Inn being built up the street soon though. The parking was a bit odd, but free. If you are not careful you will drive right past the entrance so keep any eye out once you pass Sonic. Hotel is across the street from grocery, gas, pizza and Taco Bell. The hotel is a stone’s throw from a Walgreens, around the corner from Wal-Mart and right in the center of town off hwy 82. So if you don’t want to stay in an area where there is food and lights on after dark this is it. Keep in mind this is dry county area too so I went to Texarkana for fun. They do not have real accessible rooms, only a handle for you to catch if you FALL. No bench in shower and no chairs are offered to guest with mobility issues. I had people with me who really needed to know this before checking in…

Room Tip: If you have mobility issues, bring your stuff with you. Ask for room away from elevator traffic
See more room tips
  • Stayed November 2012, travelled with family
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Helpful?
Thank seasunsounds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Magnolia/Lake Columbia

Property: Holiday Inn Express Magnolia/Lake Columbia
Address: 1604 E Main St, Magnolia, AR 71753-3804
Phone Number:
Region: United States > Arkansas > Magnolia
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Magnolia
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Magnolia/Lake Columbia 2.5*
Number of rooms: 56
Official Description (provided by the hotel):
Welcome to the beautiful Holiday Inn Express Hotel & Suites Magnolia-Lake Columbia. The hotel is located directly off the intersection of I-79, SR-82 and SR-371. It is 65 miles from major the Shreveport, LA, airport and 150 miles from the Little Rock, AR, airport. The hotel is conveniently located in the center of Magnolia, AR, just a few miles from several local attractions and major companies, including the historic downtown area, Southern Arkansas University, Lake Columbia, and Logoly State Park. This property was designed to provide comfort with beauty and convenience for both corporate and leisure travelers. The oversize rooms and suites have been decorated in earth tones to make travel less stressful. Suites include all standard amenities, as well as a microwave and mini-refrigerator. Complimentary high-speed Internet is available in each room, in addition to the wireless service that is available throughout the facility. If you prefer, a business center is also available 24 hours. In addition, the hotel offers a heated indoor pool and workout facilities. And, of course, our famous complimentary Express Start Breakfast bar, featuring our delicious signature cinnamon rolls, is available daily. Whether it's for business or pleasure, be sure to stay at the Holiday Inn Express & Suites Magnolia-Lake Columbia where you ll experience excellent service and warm hospitality. It s the smart thing to do! ... more   less 
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Also Known As:
Holiday Inn Express Magnolia/Lake Columbia Hotel Magnolia
Holiday Inn Magnolia
Magnolia Holiday Inn

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