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Sofitel Krabi Phokeethra Golf & Spa Resort
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Reviews (2,719)
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1,198 - 1,203 of 2,719 reviews
Reviewed 20 March 2014

This is a very well kept hotel with very attentive and friendly staff. Only at pool bar where they seem quite uninterested. But rest of the staff are very kind and eager to help.

The pool is huge and never felt crowded. A nice touch is the complimentary drinking water in your room and that they actually refill it twice a day. The breakfast has all you can wish for and we really liked that they serve you coffee and tea by the table.

We joined the arranged trip to the Phi Phi's and it was excellent. We saw more on that day than what would be possible if we had tried to arrange it by ourselves. It was pricey and luckily we didnt have to pay for our kids (under 6 for free), otherwise we wouldn't have done it.

Only negative thing with this hotel are the prices and the location. We had pizza dinner at the Italian restaurant one night which was 4 000 bath (2 adults, two small kids).... Unbelievable and definetely not worth it even though the pizza was really good. I have never paid so much for pizza before, not even in Sweden. We also tried the lunch buffet once and it was also pricey. We didn't dare trying the asian/indian restaurant as we were so put off by the price level of the Italian. I really expect the hotel to have higher prices than local restaurants, but 4 times more is just ridiculous.

I belive a more decent price level would make more guests eat at the hotel. One thing we really missed was a restaurant/bar closer to the beach. There is a really nice coffee shop and ice cream bar up by the lobby without any views. We would have visited that place more often if it was down by the pool or beach instead.

We had most meals on local restaurants instead which was great value for money although it required a 5-15 mins walk or tuk-tuk ride. We usually paid around 1 000 bath for us 4 on a local restaurant.

The hotel is a bit off, but taxis and tuk-tuks are available right outside the hotel beach entrance. There are also plenty of long tail boats on the beach. We took a tour to Koh Hong with a longtail and it was really nice.

Both the gym and the kids play area at the hotel are really nice and well worth visiting.

We must really recommend the restaurant Noy which is 2-3 mins walk south, right by the beach and the road. It's location right on the buzy road may not be the best, but the staff is really nice and you get good food. We had quite a few lunches there and we also picked up take-away for dinner a couple of times.

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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1  Thank Anna E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristianSchlegel, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 21 March 2014

Bonjour and Sawasdee Krab,

Thank you very much for taking the time to share your feedback on Trip Advisor.

We are delighted to read you have had a fabulous time with us at the Sofitel Krabi Phokeethra Golf & Spa Resort and you enjoyed our personalized service. It is always a pleasure to receive positive feedback.

We would also like to thank you and assure you that we have taken good note of your comments regarding our Koh Poda pool bar.

We look forward to welcoming you back again in the near future for more memorable moments with us.

Sincerely,

Christian Schlegel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2014

I did not do any research into this hotel, just booking it due to its location on the beach, what a nice surprise then to arrive at a luxury hotel with fantastic gardens and a golf course.
The breakfast was good with a large selection every day.
they have a very nice pool area, but as others have stated the sunbeds are an issue. the beach area is nice, it is a suntrap and gets very hot. There are a few beach bars nearby and they are good for sun downers. For a good day out you can get a long tail from the hotel beach to nearby Hong Island for the day.

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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3  Thank Tula45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristianSchlegel, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 21 March 2014

Bonjour and Sawasdee Krab,

Thank you very much for taking the time to share your feedback on Trip Advisor.

We are delighted to read you have had a fabulous time with us at the Sofitel Krabi Phokeethra Golf & Spa Resort and you enjoyed our personalized service and particularly our breakfast and pool area. It is always a pleasure to receive positive feedback.

We look forward to welcoming you back again in the near future for more memorable moments and even better surprises with us.

Sincerely,

Christian Schlegel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2014

In mid February this year (2014) I was on my honeymoon and one of our destinations in Thailand was the Sofitel in Krabi. The hotel is fabulous and the staff are more than just helpful they will do everything they can to make your stay memorable. Knowing we were on our honeymoon we were looked after very well and the follow up from senior management at the hotel was impeccable. Everyone from the front desk staff to the wait staff were polite and incredibly keen to assist in any way they could. We had a "magnifique" stay.

Room Tip: We booked a Junior Suite which was very spacious and we felt worth the little extra cost.
  • Stayed: February 2014, travelled as a couple
    • Value
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1  Thank Louise H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristianSchlegel, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 19 March 2014

Bonjour and Sawasdee Krab,

Thank you very much for taking the time to share your feedback on Trip Advisor.

We are delighted to read you have had a fabulous time with us at the Sofitel Krabi Phokeethra Golf & Spa Resort and particularly for your honeymoon. It is always a pleasure to receive positive feedback.

We look forward to welcoming you back again in the near future for more memorable moments with us.

Sincerely,

Christian Schlegel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2014

Thai style with confortable room but not close to the beach we have to cross the road to the beach :( it's quite good for family to stay also provide a good taste of all food. Golfer will enjoy staying here.

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Sakda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristianSchlegel, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 19 March 2014

Bonjour and Sawasdee Krab,

Thank you very much for taking the time to share your feedback on Trip Advisor.

We are delighted to read you have had a fabulous time with us at the Sofitel Krabi Phokeethra Golf & Spa Resort and you enjoyed our personalized service. It is always a pleasure to receive positive feedback.

We look forward to welcoming you back again in the near future for more memorable moments with us.

Sincerely,

Christian Schlegel
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2014

Overall a lovely relaxing stay at this beautiful hotel. As it is a large hotel there is plenty of space particularly in the beautiful pool. The staff were very friendly, always stopping to greet you. We ate at all the restaurants and the pool and the food was excellent. As members of Accor Advantage Plus we received discounted food and drink so the pricing was great. The room was spacious and clean. We selected this resort as we prefer not to be in a noisy crowded town - so the location was perfect.
There are restaurants and mini marts within walking distance if you prefer to eat elsewhere. The Sofitel has a boat cruise to Hong Island. We just went to the beach across the road and hired a long boat for afternoon instead. We spent a few hours on the beach at Hong Island - crowded but pleasant. Then went around to the lagoon - and were the only ones there. 2000 baht for a beautiful afternoon.
We hired a car for 24 hrs and were able to get around the area for some sight seeing and shopping - it's easy to drive yourself and we prefer that to a guided tour.
I had no issue with sunbeds - we would get them whenever we arrived at the pool. I did like to have a morning coffee by the pool around 8am - and I could see plenty available then. Some guests reserved beds with a book or goggles but I did see other guests just move them to the side if the bed wasn't obviously being used.
There is a gym which I used several times, plus daily activities which were fun.
One suggestion to the hotel - there were quite a few young children staying and perhaps they could discreetly have the families more in one area and the couples in another. As we had left our 4 children at home we didn't really want to eat next to crying children or have them screeching next to us in the pool. Most parents were good and aware but others had their kids jumping into the pool right next to you whilst you were eating. Some parents are very loud! The rooms next to us had two rooms with the parents and the kids and they were constantly knocking to get into each other's rooms. Just a small suggestion that would push my review of 9/10 to a 10/10.
Overall a great relaxing stay and we would certainly come again.

Stayed: March 2014, travelled as a couple
Thank woodie12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristianSchlegel, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 19 March 2014

Bonjour and Sawasdee Krab,

Thank you very much for taking the time to share your feedback on Trip Advisor.

We are delighted to read you have had a fabulous time with us at the Sofitel Krabi Phokeethra Golf & Spa Resort and you enjoyed our service and particularly in our restaurant. It is always a pleasure to receive positive feedback.

In regard to your observation on the children in the hotel, please note that we have taken your comments and recommendations into consideration and that we shall share at length with our team.

We look forward to welcoming you back again in the near future for more memorable moments with us.

Sincerely,

Christian Schlegel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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