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Sofitel Krabi Phokeethra Golf & Spa Resort
Ranked #6 of 12 Hotels in Nong Thale
Certificate of Excellence
Reviewed 19 April 2014

We looking for fine Italian restaurant from Krabi....and dismissed. My appetizer was gnocchi with 4 cheeses...avarege...GF got some light calories chicken...highlight of dryness. For main courses was osso buccu with fried polenta. Polenta was akward, but osso buccus "tomato sauce" was below average. GF got pasta with crab, asparagus and something...it looks and taste so bland as could guess....Service and atmosphare was great, but compares against quality of food and price....it lost!!!!

Stayed: April 2014, travelled as a couple
2  Thank Mikko T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristianSchlegel, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 25 April 2014

Bonjour and Sawasdee Krab,

Thank you for taking the time to share your feedback at the Sofitel Krabi Phokeethra Golf & Spa Resort. I am sorry that your experience did not meet your expectations and in that regard allow me to express my sincerest apologies.

We, at Sofitel, strive to provide the highest standard of service; therefore your feedback is invaluable to us. Please rest assured that we have taken good notes of your comments and are looking into appropriate measures to address the problem in the future.

We appreciate your time in sharing your concerns, and we do hope that you will give us the opportunity to welcome you again in the near future.


Sincerely,

Christian Schlegel
General Manager
Sofitel Krabi Phokeethra Golf & Spa Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,147 - 1,153 of 2,658 reviews

Reviewed 19 April 2014 via mobile

Enjoyed 5 nights at the hotel and took full advantage of the huge pool. It never felt busy or noisy due to the sheer size of it.

Pros
Pool
Staff polite accommodating and helpful
Away from the tourist traps of Ao Nang and Krabi
View from our balcony

Cons
Shuttle should be free of charge to local town
Restaurants are pretty average and expensive - go to Sabai bai bar down the road
Hotel needs a makeover.
Reminiscent of 1990's
Hotel tours ridiculously overpriced compared to outside prices.

I would recommend for holidays if you don't want to explore the area and just relax by the pool. Otherwise stay closer to town in Ao Nang.




Stayed: April 2014, travelled with friends
Thank GemtheGypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristianSchlegel, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 25 April 2014

Bonjour and Sawasdee Krab,

Thank you for taking the time to share your feedback regarding your stay at the Sofitel Krabi Phokeethra Golf & Spa Resort.
We are glad to learn that you enjoyed your stay as it is our clear goal to welcome our guests with the high level of standards and facilities for which Sofitel Luxury Hotels is better known for.

We would also like to thank you and assure you that we have taken good note of your comments.
We shall be looking into appropriate measures in the future to ensure our guests' entire satisfaction.

We appreciate your time in sharing your concerns, and we do hope that we will have the opportunity to welcome you again.

Sincerely,

Christian Schlegel
General Manager
Sofitel Krabi Phokeethra Golf & Spa Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2014

We found the room spacious enough for family with young kids plus hotel arranged extra bed for our kids at no extra cost, swimming pool is wonderful and our kids preferred splashing here rather than going out. Restaurants have special kids menu makes our lives simpler for not having to explain spice level in kids' food. Kids activity centre too is nice and it conducts activity sessions everyday

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Deepak A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristianSchlegel, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 19 April 2014

Bonjour Sawasdee krab,

Dear Deepak A,

Thank you for taking the time to share your feedback regarding your stay at Sofitel Krabi Phokeethra Golf & Spa Resort.

We are glad to learn that you enjoyed your stay as it is our clear goal to welcome our guests with the high level of standards and facilities for which Sofitel Luxury Hotels is known for.

We appreciate your time in sharing your comments and we do hope that we will have the opportunity to welcome you again.

Yours Sincerely,
Christian Schlegel
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2014 via mobile

Pros:
- Nice grounds and facilities (especially the swimming pool)
- Responsive and attentive staff

Cons:
- A bit too isolated from main beaches and Krabi town. Taxis are expensive
- Poor wifi service
- limited offsite food/restaurant options
- A bit pricey for what you get from a resort value perspective
-

Stayed: April 2014, travelled as a couple
1  Thank URSOJS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristianSchlegel, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 19 April 2014

Bonjour Sawasdee krab,

Dear URSOJS,

Thank you for taking the time to share your feedback regarding your stay at Sofitel Krabi Phokeethra Golf & Spa Resort.

We are glad to learn that you enjoyed our facilties and grounds and the attention of our staff as it is our clear goal to welcome our guests with the high level of standards and facilities for which Sofitel Luxury Hotels is known for.

We are sorry to hear that our location did not live up to your expectations. We are approximately 15 minutes from Ao Nang and do provide daily shuttle services for guests to reach the beaches there.

Again, we appreciate your time in sharing your comments, and we hope that we will have the opportunity to welcome you again.

Yours Sincerely,
Christian Schlegel
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2014

We stayed for one night at this property. We wished we had a few more nights there. We had been in Lanta and then just stayed one day before we flew out of Krabi airport.

The hotel is stunning. The grounds are really expansive and the kids club was great. Our kids loved playing soccer at the soccer pitch and playing on the playground at the kids club. The sun was really strong so it was great to be able to send the kids to the kids club for an hour or so. The pool is enormous. The only drawback is that nearly all of the pool -- except for the baby pool - is about 4 feet deep or so so the kids (ages 5 & 7) couldn't stand anywhere. This was not a huge issue for us. But just be aware that you really need to keep a close watch on small kids who are not strong swimmers. The beach across the road was lovely and very peaceful. There were loads of sun beds and towels and we enjoyed the swim up bar.

The decor of the hotel is very pretty. There's sort of a colonial / thai fusion look going on. The staff was really nice. We ate in the thai restaurant which was ok. We were coming off of 3 nights in Koh Lanta where we had very authentic thai food and the food at the Sofitel seemed a bit watered down, maybe for the western palate. The breakfast was really good.

We will definitely go back to this hotel and stay longer. I think 3 nights would have been perfect. The only reason I'm giving 4 stars instead of 5 was that the food at the pool bar and thai restaurant was not as good as I expected from a place so high end and gorgeous.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank PamelaFKl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristianSchlegel, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 17 April 2014

Bonjour Sawasdee krab,

Dear PamelaFKl,

Thank you for taking the time to share your feedback regarding your stay at the Sofitel Krabi Phokeethra Golf & Spa Resort.

We are glad to learn that you enjoyed your stay as it is our clear goal to welcome our guests with the high level of standards and facilities for which Sofitel Luxury Hotels is known for.

We would also like to thank you and assure you that we have taken good note of your comments and shall be looking into appropriate measures in the future to ensure our guests' entire satisfaction.

We appreciate your time in sharing your concerns, and we do hope that we will have the opportunity to welcome you again.

Yours Sincerely,
Christian Schlegel
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2014

The Great:
Property & Staff who were ever attentive and responsive
Italian Restaurant with wonderful fare - even the wine list was upto the mark
Thailands largest pool 70,000 sq ft!
Room size was excellent


The could be better:
The pool restaurant menu

Room Tip: Take a seafacing and pool facing room, its worth it !
See more room tips
  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank apbanerjee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristianSchlegel, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 17 April 2014

Bonjour Sawasdee krab,

Dear apbanerjee,

Thank you for taking the time to share your feedback regarding your stay at Sofitel Krabi Phokeethra Golf & Spa Resort.

We are glad to learn that you enjoyed your stay as it is our clear goal to welcome our guests with the high level of standards and facilities for which Sofitel Luxury Hotels is known for.

We appreciate your time in sharing your comments and look forward to welcoming you back again soon.

Yours Sincerely,
Christian Schlegel
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2014

We stayed for a week and had a top time. We stayed with a 2 year old. The cot was great, airport pick up very easy. Pool amazing we had a room where you could swim up to the room, with our own access to a shallow section perfect for the toddler. Food lovely and good value. There is a kids club but we didn't use it. The beach is across the road which is the only downside.

Stayed: February 2014, travelled with family
3  Thank Susan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristianSchlegel, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 17 April 2014

Bonjour Sawasdee krab,

Dear Susan,

Thank you for taking the time to share your feedback regarding your stay at Sofitel Krabi Phokeethra Golf & Spa Resort.

We are glad to learn that you enjoyed your stay as it is our clear goal to welcome our guests with the high level of standards and facilities for which Sofitel Luxury Hotels is known for.

We appreciate your time in sharing your concerns, and we do hope that we will have the opportunity to welcome you again.

Yours Sincerely,
Christian Schlegel
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Krabi Phokeethra Golf & Spa Resort

Address: Klong Muang Beach | Nong Thalay, Nong Thale, Krabi Town 81180, Thailand
Phone Number:
Region: Thailand > Krabi Province > Krabi Town > Nong Thale
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 On the Beach Hotel in Nong Thale
#5 Family Hotel in Nong Thale
#5 Top resorts Hotel in Nong Thale
#6 Spa Hotel in Nong Thale
#6 Luxury Hotel in Nong Thale
#6 Romantic Hotel in Nong Thale
Price Range: £108 - £389 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Krabi Phokeethra Golf & Spa Resort 5*
Number of rooms: 276
Official Description (provided by the hotel):
Sofitel Krabi Phokeethra Golf & Spa Resort is renowned for its timeless elegance, luxurious rooms and suites, gourmet restaurants, outstanding facilities, and gracious Thai hospitality. Set in a lush tropical garden and just a few steps from the beach and Andaman Sea, the resort features a 7,000 sq.M. Lagoon-style pool, the largest swimming pool in Thailand. Guests can enjoy four restaurants serving Thai and international cuisines, a fully equipped fitness centre complete with steam room and sauna, So SPA with L'Occitane offering an extensive menu of rejuvenating spa treatments, and a Kid's Club. There is also an exclusive 9-hole golf course, and conference and meeting facilities and a unique 1,000 sq.M. Air-conditioned marquee for up to 950 persons. Designed to enhance the stay of every guest, our signature Leisure Butler service includes a VIP check-in and a personal assistant to arrange an unforgettable marriage proposal or special romantic moment, private dinner parties and celebrations, personalised excursions to nearby islands, and much more. Escape to Sofitel Krabi Phokeethra Golf & Spa Resort for a romantic getaway, a family holiday, a magnifique wedding, meeting or event in tropical paradise. ... more   less 
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Also Known As:
Sofitel Phokeethra Krabi Golf Hotel Nong Thale
Sofitel Phokeethra Krabi Golf And Spa Resort
Sofitel Krabi Phokeethra Golf & Spa Resort Thailand
Sofitel Phokeethra Krabi Hotel
Krabi Sofitel

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