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“Luxurious stay”

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Sofitel Krabi Phokeethra Golf & Spa Resort
Ranked #6 of 12 Hotels in Nong Thale
Certificate of Excellence
Mumbai (Bombay), India
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Luxurious stay”
5 of 5 bubbles Reviewed 4 August 2014

I visited Sofitel Krabi on my first anniversary. It a beach front property and has a typical sofitel touch - luxurious, rich and tasteful. The service was impeccable and an Indian trainee Raj really made our stay more comfortable.
On reaching the hotel, I requested for a room change for a better view. The change done swiftly and without any hassle.
The pool is fantastic with a nice swim to bar. The rooms are very nice and spacious. The breakfast was lavish. However, try the local restaurant just outside the hotel or near sheraton. Plenty of nice options.

Room Tip: It has a lot of option. We chose a room with sea view and was not disappointed.
See more room tips
  • Stayed February 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Subhojit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian S, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this review, 7 August 2014
Bonjour and Sawasdee Krap "Subhojit S",

Thank you for your good comments regarding your stay last February.
We are glad you enjoyed our property and you found service impeccable.
Sofitel properties always try to reach passion for excellence for our guests.
Our ambassadors work hard every day to make it happen.

We would like to thank you once more!

Kind Regards,

Christian Schlegel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,323 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (355)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Bangkok, Thailand
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 3 August 2014

We checked in Sofitel. Krabi for two night with our family. We had 11 people including children. We also rented the private speed boat to Koh Hong. The staffs accompanying us to Koh Hong were very serviced-minded. We felt safe and relaxing. They took care of our little and big kids (2 - 7 years old, 1 - 9 yrs old and 1 -11 years old) so well.

The lunch boxes were delicious. The staffs also gave us extra services by taking us to other island (KON NOK) besides Koh Hong were crowded for our picnic lunch. therefore, we can have more privacy at our lunch time........We enjoyed our lunch time so much .
The staff in charge of Social Activities, Mr. Leng, is very helpful. He arranged the perfect trip to Koh Hong for us.Other staffs are very nice and friendly. THANKS SO MUCH

We had dinner at The Italian restaurant ..The food tasted good .

What needs to be improved are the checking in and out service. It was quite slow. Also, the TV in the luxury room is not Hi -definition. (Other hotels at this price range offer Hi-definition ones).

You will feel it worth every dollar you spent here! Great Job, Sofilel Krabi. -- Aug 2014

Room Tip: Room 375 (Third floor )has a very beautiful view of HONG island..
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  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
5 Thank D2505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian S, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this review, 6 August 2014
Bonjour and Sawasdee Krap 'D2505",

We thank you very much for your time to share with us your constructive comments.
It is nice to read that you and your family enjoyed your boat trips.
We will share with Khun Leng your nice feedback.

Regarding check in and check out, we are working on it to better serve you next time.

TV's should be changed in the coming months as well.

We are looking forward to seeing you in the near future.

Best Regards,

Christian Schlegel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phuket, Thailand
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 3 August 2014

We booked a few days in the Sofitel thinking it was going to be a relaxing few days by the pool and a couple of great meals in the restaurant .
When we arrived we where told that there was a disco and pool party going on that weekend . The music in the lobby was so loud the kids could not sleep , the restaurants where so full we could not get a table . Really I am not sure what was going through the owners mind when they have a disco in a family hotel ! . The rooms are great but slightly dated with the old TV s , the pool is beautiful and we all enjoyed hanging round there .
Next time we book I will call the hotel first to find out what entertainment is on . All in all hmmmmmmm not so great .

Stayed July 2014, travelled with family
Helpful?
Thank Joy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian S, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this review, 6 August 2014
Bonjour and Sawasdee Krap 'Joy R",

We are really sorry for the inconvenience you had during these 2 days. We should have communicated better in advance to you.

A room renovation plan should happen very soon including old televisions changed.

I hope you will give us the chance to come back with normal conditions.

Do not hesitate to contact directly our Senior Director of Rooms Matthieu Houzai who will be pleased to assist for your future booking.

Best Regards,

Christian Schlegel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 30 July 2014 via mobile

We visited with a bunch of friends. The hotel is located a little far from the centre and transpiration was required. The hotel was unable to book us a car for the day or pick us up from the centre in the night which was disappointing. So the hotel arranged for taxis instead. The car/van they sent us for the airport pick up was great - really big and comfy. It also had free wifi.

The hotel itself was really pretty and quite. It has the biggest pool I've never seen. Unfortunately for us we were in krabi for 4 days and we had horrible weather throughout (thunderstorm rains) so we stayed in the hotel the entire time. The food was spectacular and the service great.

The food was consistently great at the bar, for breakfast at 4am. Which is pretty amazing. The drawback is the language barrier so you have to repeat yourself a couple of times.

The beach is less than 100 meters away from the hotel you just cross a small road and your there. You can jump straight out of the pool and walk to beach, which in our case we couldn't.

You must stay at this hotel if your looking for luxury closer to the centre.

Stayed September 2013
Helpful?
2 Thank Riddhima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian S, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this review, 1 August 2014
Bonjour and Sawasdee Krap "Riddhima",

Thank you very much for sharing your useful comments to us.
We will share with pleasure to our ambassadors your feedbacks.

We hope we will have the chance to see you next trip.

Best Regards,

Christian Schlegel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Krung Thep, Thailand
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 29 July 2014 via mobile

My 3 days stay at Sofitel Krabi was a great experience. A very friendly staff were greeting me upon arrival.
My room on the ground floor had a fantastic view of the greenerry and the 220 meters long swimming pool.
Clean, large and comfortable room that had all the amenities needed.
Breakfast at the hotel's restaurant was amazing you choose from variety of foods, I had egg white omlet made to order,
raisin brand cereals and cappuccino. Also you can find many kinds of breads, tropical fruits, juices and deserts.
The hotel have 3 restaurants, Italian (fantastic pizza) Thai/Indian, and all day dining.
Highlight of my stay was a trip to the near by islands using the luxurious speed boat of the hotel, my liessure buttler who accompanied me on this trip was very knowledgeable and made it a fantastic experience.
I'll be back for sure to explore more.

Stayed July 2014
Helpful?
5 Thank Fufu Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian S, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this review, 30 July 2014
Bonjour and Sawasdee Krap "Fufu M":

We really thank you for your good comments about Sofitel Krabi Phokeethra Golf and Spa Resort
We will share your feedback to our dedicated ambassadors.

We will be more than glad to welcome you in our property.
Do not hesitate to contact me directly for your future bookings.

Best Regards,

Christian Schlegel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide Australia
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 29 July 2014

This is our second stay in 6 months to the Sofitel Krabi. Our first stay at this hotel, in April 2014, was so enjoyable and the location and scenery of Krabi, so beautiful, we decided to return in July 2014.
This is a world class resort, as you would expect, carrying the name of Sofitel. The staff are brilliant, the rooms are spacious and sophisticated but it is the grounds and pool that set it apart from other 5 star hotels in the Krabi province.
The previous review regarding the noise and inconvenience of the disco and pool party is hard to comprehend when you take into account how spread out and vast the grounds at the sofitel are. I agree, dining at one of the three restaurants could be problematic if the hotel was full and a loud disco was in full swing. It would appear the problem was resolved by dining at a nearby restaurant, then returning to a beautiful quiet room.
To be fair on the management of the hotel, this is one night a week and many of the quest may think this entertainment a blessing considering the Sofitel Krabi is in a very quiet section of Krabi province.
My wife and I will be regular visitors to this beautiful part of Thailand and the sophisticated and classy Sofitel Krabi.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
5 Thank Jaffa9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian S, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this review, 30 July 2014
Bonjour and Sawasdee Krap "Jaffa9":

First of all, we would like to thank you for taking the time and effort to share your comments regarding your recent stay at the Sofitel Krabi Phokeethra Golf & Spa Resort.

We constantly try to improve our services to remain on the top and not disappoint our guests.

Last week end, we created an important event "pool party" to really get the guests together.
I guess it worked well because many guests were happy and want us to do some more.

It will be a pleasure to welcome you once again in the near future.

Best Regards,

Christian Schlegel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Krabi Phokeethra Golf & Spa Resort

Property: Sofitel Krabi Phokeethra Golf & Spa Resort
Address: Klong Muang Beach | Nong Thalay, Nong Thale, Krabi Town 81180, Thailand
Phone Number:
Region: Thailand > Krabi Province > Krabi Town > Nong Thale
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 On the Beach Hotel in Nong Thale
#5 Top resorts Hotel in Nong Thale
#6 Spa Hotel in Nong Thale
#6 Romantic Hotel in Nong Thale
#6 Luxury Hotel in Nong Thale
#6 Family Hotel in Nong Thale
Price Range (Based on Average Rates): £
Hotel Class:5 star — Sofitel Krabi Phokeethra Golf & Spa Resort 5*
Number of rooms: 276
Official Description (provided by the hotel):
Sofitel Krabi Phokeethra Golf & Spa Resort is renowned for its timeless elegance, luxurious rooms and suites, gourmet restaurants, outstanding facilities, and gracious Thai hospitality. Set in a lush tropical garden and just a few steps from the beach and Andaman Sea, the resort features a 7,000 sq.M. Lagoon-style pool, the largest swimming pool in Thailand. Guests can enjoy four restaurants serving Thai and international cuisines, a fully equipped fitness centre complete with steam room and sauna, So SPA with L'Occitane offering an extensive menu of rejuvenating spa treatments, and a Kid's Club. There is also an exclusive 9-hole golf course, and conference and meeting facilities and a unique 1,000 sq.M. Air-conditioned marquee for up to 950 persons. Designed to enhance the stay of every guest, our signature Leisure Butler service includes a VIP check-in and a personal assistant to arrange an unforgettable marriage proposal or special romantic moment, private dinner parties and celebrations, personalised excursions to nearby islands, and much more. Escape to Sofitel Krabi Phokeethra Golf & Spa Resort for a romantic getaway, a family holiday, a magnifique wedding, meeting or event in tropical paradise. ... more   less 
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Also Known As:
Sofitel Phokeethra Krabi Golf Hotel Nong Thale
Sofitel Phokeethra Krabi Golf And Spa Resort
Sofitel Krabi Phokeethra Golf & Spa Resort Thailand
Sofitel Phokeethra Krabi Hotel
Krabi Sofitel

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