This was our 2nd stay at Iberostar Dominicana in the past 2 years. This resort is great, well appointed and what matters most their staff and service are absolutely outstanding.
The resort, from the rooms to public spaces, pools and restaurants, is very clean. The food is varied and can satisfy the pickiest eater.
What we loved the most was their staff and their amazing customer service. Our 5 year old son had a blast every evening during the kids program. The ladies there were genuinely caring and could have not been more accommodating with the kids.
Furthermore, upon departure our son forgot his favorite toy behind and their Guest Services Manager, Katherine Beriguet was very prompt in her response and offered to assist with shipping the toy back to us.
Thank you for your wonderful customer service!
- Official Description (provided by the hotel):
- Directly on the beautiful, sandy beach of Bavaro (Punta Cana). Colourful Caribbean flair. Water sports galore. All inclusive (generous, varied buffets for all meals). ... more less
- Reservation Options:
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- Also Known As:
- Punta Cana Iberostar
- Iberostar Dominicana Punta Cana
- Iberostar Punta Cana
- Dominicana Hotel