When we first arrived at the resort, we were excited as the resort is huge, clean and the beach is gorgeous. Room was spacious and our view of the ocean was beautiful.
However, the food here was ABSOLUTELY AWFUL. For breakfast and lunch, your dining options are buffet only or you have to order room service (which for us was an additional charge). The buffet is full of inedible food and is crazy busy. Dinner options were a slight bit better but not by much. Very few workers spoke English so we had a hard time ordering dishes as well.
Our trip ended with an article of clothing missing from my room after it had been cleaned. I spoke with someone in Guest Services three times. No one ever contacted me back. Before we left the resort, I tried to get a resolution. All I got was a person apologizing and said they would e-mail me back. Not suprisingly, I have not yet heard from the resort to be compensated for the item.
In short, DO NOT STAY AT THIS RESORT! Terrible food and even worse service.More