The hotel is huge and you have to walk forever to get to your room. The service was TERRIBLE. Everyone that worked there was in a bad mood. Checking in was an awful experience and the people didn't know what the heck they were doing. The food was not that great. The staff was the biggest problem with visiting this hotel. They were uniformed about everything. I have never had a worse customer service experience. I expected so much out of Punta Cana and I was let down. The beaches were terrible and full of seaweed. I prefer Florida beaches any day. This was honestly a disaster. Would never recommend anyone going to this hotel.
- Official Description (provided by the hotel):
- Barceló Bávaro Palace Deluxe*****, a unique and unrepeatable location on the best beach of Punta Cana, protected by a coral reef that converts the sea into a natural swimming pool. This an all-inclusive luxury gastronomic hotel is a new concept in luxury on the best beach in Punta Cana. All the rooms have terrace and sea views (front or partial) and jacuzzi for two persons with hydrotherapy, Well-being of the latest generation. ... more less
- Reservation Options:
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- Also Known As:
- Barcelo Bavaro Palace Deluxe Hotel Punta Cana