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Family Club at Barcelo Bavaro Palace Deluxe
Ranked #21 of 25 Hotels in Bavaro
Certificate of Excellence
GreenLeadersGold level
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Super !”
5 of 5 bubbles Reviewed 1 June 2014

very good resort, lots of things to do, great food, excellent service , 7 'à la carte' restaurants, 2 restaurants are a bit deceiving, the steak and the sea food. Do not miss the french restaurant, the Japanese and the Mexican.

Other place worth to mention is the 'the Brisa' from the bavaro beach, great service especially from Cecilia del Orbe !

Room Tip: all rooms have direct ocean view
See more room tips
  • Stayed April 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Claude B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier C, General Manager at Family Club at Barcelo Bavaro Palace Deluxe, responded to this review, 4 June 2014
Dear Guest,

We appreciate the time you have taken to write this positive feedback about your stay in Barceló Bávaro Palace Deluxe.

It is a pleasure for us to hear that we were able to provide you a delightful stay in our resort and that we fulfilled your expectations. Thanks for your kind comment about our restaurant La Brisas specially the great service that you received from Mrs. Cecilia del Orbe, who will be happy to received your kind comments.

We Lament that our restaurants a la carte seafood and Steak house not fulfill your expectation, please be assured that we are continuously working to improve the quality of our food concept.
It would be a pleasure for us to welcome you again in our Barceló Bávaro Palace Deluxe.

Sincerely,

Javier Cordero Gilsanz
General Manager at Barceló Bávaro Palace Deluxe.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

95 reviews from our community

Traveller rating
    47
    27
    9
    6
    6
See reviews for
61
14
Solo
0
1
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Santiago, Chile
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 7 May 2014 via mobile

We stayed for 8 days 3 of them with los occupation of the hotel and 5 with very high. Service level at peak days in buffet restaurant goes down importantly. It can be seen in the replenishment of the food and in the speed of service. General comments:
- great infraestructure
- if you stick to standard service everything works Ok
- you can walk to all places although there is a small train that can takes you inside the hotel
- take breakfast before 9:00
- reserve all "a la carte restaurants" in first day upon arrival for the comming nights. Reserve before 7:00 pm to avoid waiting too much.
- if you are member of Barcelo Club wifi is free, if not you Pau about 7 USD per day
- don't ask for tuna fish, these guys kill this Nice fish and over cook it
- cleaning service can be late
- take a room with jacuzzi in the family area is just great
- drinks are average. Beer is good. Vine is really bad

Stayed May 2014
Helpful?
2 Thank SebastianPuelma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier C, General Manager at Family Club at Barcelo Bavaro Palace Deluxe, responded to this review, 21 May 2014
Dear Guest,

Thank you for having chosen Barceló Bávaro Palace Deluxe for your holidays in Punta Cana.
We appreciate your opinion since it is very important for us to improve our services and to notice where we must focus our attention. You can be sure that we are continuously working on improving the quality of our services because the satisfaction of our valued guest is our main objective and top priority.

We hope you have a new opportunity to welcome you when visiting the Dominican Republic in the future.

Sincerely,

Javier Cordero Gilsanz
General Manager at Barceló Bávaro Palace Deluxe.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Family Club at Barcelo Bavaro Palace Deluxe

Property: Family Club at Barcelo Bavaro Palace Deluxe
Address: Carretera Bavaro, Km. 1, Bavaro, Punta Cana 23301, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 25 Hotels in Bavaro
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Family Club at Barcelo Bavaro Palace Deluxe 5*
Number of rooms: 288
Official Description (provided by the hotel):
Welcome to the Family Club at Barcelo Bavaro Palace Deluxe*****, a specially designed concept for the whole family to enjoy a dreamlike holiday, with exclusive advantages for each member of the family to find their own idea of fun. The multiple services include exclusive check-in area, supervised activities with qualified entertainment staff, or free entry to the water park. ... more   less 
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