We spent 4 weeks in this Villa at IBEROSTAR, in Punta Cana (June to July, 2014). We suffered from a burglary while we were there. Someone broke into the Villa - in the two hour period we were out for dinner- and stole passports, cameras, lens, computers, cells, tablets, one watch, jewelry, money, etc. (Yes, even passports.)
It is worth mentioning that while the burglary happened there were two (2!) security guards “guarding” the Villa, who claimed not seeing or hearing anything.
The security personnel of the IBEROSTAR did nothing to help us; on the contrary, they obstructed the investigation. They tried to stop us from going to the police. They even got to the point of threatening us and declared they would deny the incident if the police got involved.