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4 reviews
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Overview
Villa -
4 Bedrooms, 6 Bathrooms, Sleeps 8
Bavaro, Punta Cana, La Altagracia Province, Dominican Republic

Reviews from our community

Average - based on 4 reviews
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Reviews from our community

Date | Rating
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English first
English first
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English first
SilviaG G
Mexico City, Mexico
2 reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Terrible experience”
Reviewed 6 September 2014 for a stay in June 2014
26
people found this review helpful

We spent 4 weeks in this Villa at IBEROSTAR, in Punta Cana (June to July, 2014). We suffered from a burglary while we were there. Someone broke into the Villa - in the two hour period we were out for dinner- and stole passports, cameras, lens, computers, cells, tablets, one watch, jewelry, money, etc. (Yes, even passports.)
It is worth mentioning that while the burglary happened there were two (2!) security guards “guarding” the Villa, who claimed not seeing or hearing anything.
The security personnel of the IBEROSTAR did nothing to help us; on the contrary, they obstructed the investigation. They tried to stop us from going to the police. They even got to the point of threatening us and declared they would deny the incident if the police got involved.

Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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2 guests
Adults2
Children0
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