Having been avid cruisers for many years we decided to try an all-inclusive and selected NOW Larimar with the help of our travel agent. Upon check in a lot of things went wrong and not being very experienced with this resort, or all inclusives in general, we quickly became very frustrated and aggravated. Angelina Lopez (who checked us in) recognized our frustration and contacted her supervisor and was able to exceed our expectations by putting us into a room that better sutied are needs and frankly saved our vacation.
My wife and daughter were very happy with the accomodations and the resort in general, and would definately come back thanks to the efforts of this individual. I would highly recommend coming to this beautiful resort because of the high level of customer service you recieve.More
- Free Wifi
- Free Parking