I stayed at the Quality Suites in July when I was attending a reunion in the area. The Customer Service agent, Marlin, was wonderful & helped tremendously with all arrangements including a request for an earlier check in due to my event start time. The price was superb. The hotel is in a wonderful area & close to restaurants with easy access to the interstate,
Honestly, one of the reasons I chose this hotel is that I am a light smoker. (Don't judge please). I stayed in a smoking room in the event I chose to smoke, although I was only in my room long enough to shower & sleep.
The room was okay & yes, I will stay there again. The bed was incredibly comfortable & the tv is super nice.However, the hotel could actually charge more with a few small improvements. The only issues I noticed were that housekeeping could have been much improved. The shower head wasn't up to even "average" standards & the carpet could have used a good cleaning. The other issue was that the room smelled TERRIBLE upon entering as if it had been closed off for months on end. Okay, yes, I understand smoking isn't a pleasant smell, but this was much more. It was like a closed-off attic smell that improved immensely after the door had been opened several times & the air was turned on.
To that end, I am grateful there was a smoking hotel although I didn't hardly smoke in my room. However, Quality Suites Management can invest a small amount in some type of air cleaner administered by housekeeping for everyone, even lowly smokers. Lysol Spray would be perfect or Orek air purifiers or even a small amount of air flow in any regard. Open the doors to closed off rooms every now and then would help so much & make every guest experience so much more pleasant. Some thorough cleaning to the bathrooms would probably do worlds of good too. The hotel was fine, but if you're looking for luxury--you might want to consider other hotels. Overall, I would recommend Quality Suites of Maumelle and would return. Hope their housekeeping staff can be increased & improved before then.
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- Also Known As:
- Comfort Suites North Little Rock
- North Little Rock Comfort Suites