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“Business trip -- not a great option” 3 of 5 bubbles
Review of Fiesta Inn Cuautitlan

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Fiesta Inn Cuautitlan
Certificate of Excellence
GreenLeadersSilver level
Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Business trip -- not a great option”
3 of 5 bubbles Reviewed 14 May 2012

As a business hotel, this hotel performs poorly. The entrance signage to the hotel is both small and hidden. While arrival to the hotel IS possible from the shopping plaza to the front, there is no indication of this, and taxi drivers whom are not from this area will have a difficult time finding the entrance. The reception and staff are generally very nice and attentive. The hotel is indeed a safe appearing facility, as well as the shopping plaza that adjoins the hotel. Coffee shops, a movie complex, restaurants, the previously mentioned Walmart, and even a gambling casino are found within the shopping plaza. The internet connectivity of the hotel is horrible. It is so bad, that I found it necessary to walk to the Starbucks to work. The restaurant is passable, and while the dishes are palatable, the preparation is fairly slow. There also appears to be some issue with equipment -- the waiter who brought me my coffee pointed out that the bottom of my cup was filled with grinds -- he apologized, but there they were, nonetheless. The pool and gym are passable, standard fare for a small business hotel. You may find that the pool is occupied by visiting families with their children, including the hot tub.

All in all, while the installations are nice looking, and the staff very attentive and friendly, the hotel seems to have issues with basic things such as internet, food prep, etc. There are many viable business hotel alternatives in the area, as such -- I don't think I will be coming back again.

  • Stayed May 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank SOTBAndy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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269 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Texas
Level Contributor
173 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 bubbles Reviewed 25 February 2012

First trip to Mexico City area. Clean and courteous. Felt safe at all times. You could play quarters on the beds. Hard as a table top. It may be the price you pay for safety but I may have to seek therapy to find relief. Breakfast was plentiful and tasty. Walmart was within walking distance in case you forgot your shaving cream, tequila or motorcycle. A little different than the states. All part of the charm. The bar was nothing to get excited about. Very little selection. Over all it was just average for the accommodation but exceptional on location and safety.

  • Stayed February 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank badman525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brownsville, Texas
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 27 December 2011

Pricey but primarily a business hotel. Pool was unusable. The staff at the Fiesta Inn was relatively friendly. However, communication between hotel and taxi service needed improvement. Even though I had made arrangements to be picked up at the airport, this did not occur. Wifi access was good throughout hotel. You might consider walking to other restaurants near this hotel for other food options. Visited this hotel on a business trip to the Ford Assembly Plant on Sept.of 2011.

  • Stayed September 2011, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank marsa18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 18 September 2011

I stayed in Fiesta Inn Cuautitlan for 5 nights, the location of hotel is quite good, walmart, Starbucks, cinemex and many other shops are nearby. Rooms are small and breakfast was not included in charges even after paying USD $121 per day. It was a real disappointment and there are also no other facilities like gym, swimming pool etc. Staff was helpful and room service was good.

  • Stayed September 2011, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank satyendra79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottWI
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 10 February 2008

I can't say enough about the staff. It's been a year now and I've been meaning to write this review for a while...

I stayed at Fiesta in Cuautitlan in March of 2007. I was there, away from family, for over 30 days. Not once did I feel out of place, my room was always tidy, and the Hotel Staff was always sensitive to my needs.

Cesar, the bartender (although I've heard he's moved on) was always there for honest explanations of culture and local things to do. There wasn't a lot of free time while I visited, but there was enough to take his advice. He was also a mixology genius :)

If in the area for business, especially a longer-term stay, I would highly recommend this hotel. It's located in a shopping district, complete with restaurants (fast food and fancy), as well as a Wal-Mart and several other conveniences that are secure and necessary for longer stays.

A+. And if the staff ever reads this - thanks much for everything you do.

  • Liked — Staff
  • Disliked — General Geography
  • Stayed March 2007, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank ScottWI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bakersfield, California
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 4 May 2007

I stayed 5 nights while on business in the area. This is about 30-60 minutes from downtown or the airport, depending on traffic. It is near many large manufacturing companies such as Samsonite, Sulzer Pumps, Ford, and Bacardi. It is right next to a nice shopping area with a Wal-Mart, Office Max, Radio Shack, a number of restaurants and a movie theater. A burger king is right next to the hotel, if you really need it!

The hotel is only a few years old. Rooms were very clean and comfortable. A/C worked great. Very quiet - right next to a freeway, but you couldn't hear it in the room.

I would rate it about like a nice new Holiday Inn in the U.S. Room service was good, and so was the breakfast buffet. Both were reasonably priced. Internet is by wireless or wire, and is about $15 USD per day. They have a business center for copies and basic printing. The hotel can also arrange safe taxis.

English was spoken well by most of the staff. Didn't try the pool or gym, but they have both. Service was very good. I would definitely stay here again if in the area.

  • Liked — Clean, comfortable, good service
  • Disliked — No refrigerator in the room.
  • Stayed April 2007, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank richang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fiesta Inn Cuautitlan

Property: Fiesta Inn Cuautitlan
Address: Av. Chalma Esq. Autopista Mexico-Queretaro Lote 8 Col. Jardines de la Hacienda Norte, Cuautitlan Izcalli 54700, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Cuautitlan Izcalli
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Cuautitlan Izcalli
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Fiesta Inn Cuautitlan 3.5*
Number of rooms: 128
Official Description (provided by the hotel):
Fiesta Inn continues to evolve, transform, and innovate its Business Class hotel concept. With a fresh, modern image and new facilities, Fiesta Inn Cuautitlan is the perfect example of business accommodations done right. Designed to encourage creativity and productivity, the hotel's spaces are functional yet friendly, allowing guests to be connected while remaining independent. Today's Fiesta Inn is more than simply a hotel; it is a community of professionals who thrive on success. Located in the city of Cuautitlan Izcalli, in the northern region of the State of Mexico, the hotel is just 5 minutes away from the most important shopping centers and industrial complexes in the area, such as O'Donnell, Tres Rios, El Convento, La Luz, El Trebol and Cuamatla. It is strategically located to give you an endless number of options for comfort, well-being and fun. The hotel has 128 comfortable rooms, a pool, restaurant, high-speed wireless Internet, 24-hour room service, office services and the perfect spaces to hold work events or meetings. We remind you that the check-in time is from 3:00 PM. Check-out is at 1:00 PM. We suggest you use our express check-out service. Fiesta Inn Cuautitlan is an Eco-friendly hotel, so it is a 100% smoke free hotel. ... more   less 
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Also Known As:
Fiesta Inn Cuautitlan Hotel Mexico City
Fiesta Hotel Cuautitlan

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