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Best Western Plus JFK Inn & Suites
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Reviews (570)
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All reviewsbest westernspool and hot tubpolice stationbreakfast roomhot breakfastfront desk staffnext morningwill stay there againcomfortable bedseasy accessverizon arenabiscuitsvery nice hotelgreat place to staystaff was friendlyfree breakfastparking lot
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354 - 359 of 570 reviews
Reviewed 13 August 2014

I love staying at Best Western when I am on the road. Friendly staff. Clean rooms. Breakfast. Always open :) The also have a program that earns you free stays. Make sure you sign up and watch your email for the vouchers.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Daria J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hillary_Jones_BW, Front Office Manager at Best Western Plus JFK Inn & Suites, responded to this reviewResponded 14 August 2014

Dear Daria J,
It is great to hear that you enjoyed our hotel! I am so glad that you were able to sign up for the Best Western Rewards program, it is very exciting to learn about all the things you can get with your points! It is a valuable program and your points never expire, and you can use them for so many things. Please feel free to contact me with any questions I can answer for you about the program, or to make reservations for your next trip. We look forward to seeing you again soon! ~Hillary

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2014 via mobile

Room: Good room with a few exceptions. AC unit made the floor wet so you had to walk in a puddle to get out of bed. All the interior doors were on auto-hinges so the closet and bathroom door would never stay open. A real pain. The closet also wouldn't fit a proper hanger as it wasn't deep enough.

Staff: Very helpful and accommating. Again with one exception. Upon arriving there was a person parked under the canopy. They were just parked, seemingly talking on the phone. As they were parked in front of the doors blocking the walkway, we needed to park in the lot to offload our gear. While trying to unload, the person just sat there as we had to negotiate our way around with the luggage cart in tow. It turns out that person who was in the way of two weary travellers was the hotel owner. Not impressed.

Amenities: Didn't use the pool or gym at this hotel.

Bedding: Very comfortable, pillows were great and plentiful.

Noise: No issues

Location : Nothing around worth eating. Nothing. Might want to pick a location nearer to some restaurants. Ordered Marco's pizza. Not recommended.

Complimentary coffee and water only. No teas available at breakfast or otherwise.

Stayed: August 2014, travelled as a couple
Thank Scott M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hillary_Jones_BW, Front Office Manager at Best Western Plus JFK Inn & Suites, responded to this reviewResponded 12 August 2014

Dear Scott M,
We are terribly sorry to hear that you did not enjoy your stay at our hotel. It seems like we didn't do a very good job at explaining our amenities to you at check in. We offer a varity of tea to choose from, but you may have just missed them at breakfast, I do apologize for that. I am happy to hear that you were comfortable in your room, as that is very important to get a good nights rest when you are traveling. As for the owner blocking the walkway, I also apologize for that. I am sure it was an oversight and we are sincerely sorry that the walk way was blocked, making it difficult for you to get into the hotel. We hope you would reconsider your decision, and give us the opportunity to earn your business again. Please have a wonderful day. ~Hillary

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Reviewed 9 August 2014 via mobile

My husband, our 2 toddlers and myself stayed at Best Western JFK. Amazing staff! Superb rooms! Excellent breakfast! Worth every penny! I enjoyed the fitness room too! This is going to be out home away from home every time we visit! We love this hotel!

Stayed: August 2014
Thank Slayter_2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hillary_Jones_BW, Front Office Manager at Best Western Plus JFK Inn & Suites, responded to this reviewResponded 10 August 2014

We were so happy to hear that you enjoy our hotel! It was also great to hear that you enjoyed our fitness room and plan to make this your home away from home. We enjoyed having you and your family stay with us. ~Hillary

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Reviewed 7 August 2014

Everything I needed was available, the location is very convenient, staff is courteous and helpful. Rates are reasonable. Breakfast is very good, the food is fresh and tasty. Would recommend to anyone.

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Service
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hillary_Jones_BW, Front Office Manager at Best Western Plus JFK Inn & Suites, responded to this reviewResponded 8 August 2014

Dear Mark B,
Thank you for taking the time to review our hotel. It is great to hear that you enjoyed your stay and would recommend us! We look forward to having you stay with us again soon. Our guests satisfaction is the most important thing to us, here at Best Western Plus JFK! Have a beautiful day! ~Hillary

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Reviewed 6 August 2014

The hotel itself is very nice with great accommodations. The room was very clean and very well kept. The hotel staff was what made the visit complete. They were helpful and informative. They not only served their customers well but their community as well. They were eager to share placed to see and restaurants to eat at. I would dare to say that they were one of the best staffs that I have ever encountered.

  • Stayed: July 2014, travelled on business
    • Location
    • Rooms
    • Service
Thank Bryan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hillary_Jones_BW, Front Office Manager at Best Western Plus JFK Inn & Suites, responded to this reviewResponded 7 August 2014

Dear Bryan T,
Thank you for staying with us and leaving a review about your stay. We are so happy to hear that you enjoyed it and that our staff was doing such a great job. I will personally make sure they each see this review and give them the praise. Have a wonderful day and we look forward to earning your business again in the future! ~Hillary

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