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“Very clean, great breakfast, excellent location!”

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Holiday Inn Express Hotel & Suites North Little Rock
Ranked #14 of 28 Hotels in North Little Rock
Certificate of Excellence
Reviewed 5 July 2012

I stayed here twice and enjoyed the very clean, well-appointed rooms and excellent continental breakfast featuring a hot item each day and delicious pancakes every day. The breakfast attendants were wonderful. The only negatives would be that the hallways smell strongly of smoke (but neither of my rooms did, which is much more important) and Holiday Inn Express will not give you a late check-out unless you are a priority club member, which I did not appreciate. Overall, a fantastic place to stay, right in the middle of a suburbanite's dining/shopping paradise.

  • Stayed: July 2012
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Thank MountainTeacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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88 - 94 of 114 reviews

Reviewed 3 July 2012

Overall the accommodations and customer service was excellent. The attention from Betty in the complimentary breakfast area was exceptional.

  • Stayed: June 2012, travelled on business
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Thank Anh n Rick N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2012

I really liked this hotel because the rooms were nice and they were clean. The convenience of getting needs such as towels etc. was a breeze. The hotel employees were there to please. Derek was at the front desk and was VERY pleasant daily! The breakfast was amazing!! Betty Lewis had a smile on her face every morning and everything was well stocked. She was so pleasant that we almost cryed when we left and we told her we would definitely be here next year to see her! Our room was cleaned very well daily unless we specified otherwise. A huge Thank You goes out to the staff!!!

  • Stayed: June 2012, travelled with friends
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Thank Sherri C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2012

This hotel is a friendly place to stay while in Little Rock on business. The staff are very friendly especially Hazel and Marcus at the front desk and Betty Lewis that looks after breakfast.

  • Stayed: June 2012, travelled on business
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Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2012

The price for this location seems a bit steep. Not quite as well maintained as the other HIE I've stayed in, and the breakfast area here was tiny. Three other people were getting breakfast at the same time and there was no room to move.

  • Stayed: April 2012, travelled on business
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Thank jonesycrush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amber R, General Manager at Holiday Inn Express Hotel & Suites North Little Rock, responded to this reviewResponded 22 May 2012

Dear jonesycrush,

We appreciate your feedback, thank you for taking the time to share your thoughts. The best way for us to improve our hotel is to read honest and accurate guest comments. I am so very sorry that your experience with us was not what you expected, and I would like to assure you that we are making the appropriate changes to correct these imperfections.

We are now offering a separate area for groups to have breakfast in order to keep the breakfast area more open for individual travelers. This will also help us keep the noise level down during breakfast hours.

If you would like to contact me directly in order to discuss the details of your stay further, I would really appreciate to opportunity to speak with you.
Again, Thank you for your feedback and for the time you took to share ways we can improve.

Amber Rodgers
Direct Phone: 501-945-4800
Email: hiexpressnlrgm@hp-hotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2012

The HI Express in North Little Rock was adequate. The staff was very polite and helpful. They were definitely the hotel's greatest asset. The hall leading to our room (308) was stinky and smoke-filled. The room itself didn't smell too bad, but for the sake of your lungs, be sure to avoid the hallways at all costs! The room was reasonably clean, but there was a big chunk of peppermint candy stuck to the carpet (which I removed easily, leading me to believe housekeeping didn't attempt removal.) There were plenty of shops and restaurants nearby.The neighborhood isn't the best, and I would generally recommend staying in West Little Rock instead. We had a group rate of $79, which was a decent value. I would never pay the full $110 rate.

  • Stayed: March 2012, travelled with family
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1  Thank SarahElspeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites North Little Rock, responded to this reviewResponded 5 May 2012

SarahElspeth,

Thank you for your recent stay, and providing feedback. I'm sorry to see you received accommodations that were less than satisfactory, but pleased the staff was a highlight of your stay. We appreciate the candid feedback we receive and welcome any opportunity to improve. We hope to have the honor of serving you again in the future.

Ben J
IHG Care

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Reviewed 28 February 2012

Rooms clean, staff nice, breakfast food tolerable to poor (depending on the day) and amenities less than available in nearby establishments. Do not leave anything in your car, expecially visible, will end up missing, little to no security (I never saw any)

Room Tip: West side less noisy.
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  • Stayed: January 2012, travelled on business
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Thank ValricoJoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, ihgcare at Holiday Inn Express Hotel & Suites North Little Rock, responded to this reviewResponded 16 March 2012

Dear ValricoJoe,

Thank you for taking the time to communicate your concerns. I apologize for any inconvenience you have experienced.

We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your comments. These are of great importance to us and allow us to monitor and improve our service continually.

Thank you again for your comments. Your business is valued and we hope your future travel plans will continue to include IHG properties.

Sincerely,
Brenda J.
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites North Little Rock

Address: 4306 E McCain Blvd, North Little Rock, AR 72117-2517
Phone Number:
Region: United States > Arkansas > North Little Rock
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 28 Hotels in North Little Rock
Price Range: £71 - £105 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites North Little Rock 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Stay Smart in the Capitol of Arkansas at the Holiday Inn Express Hotel & Suites North Little Rock, where you ll find comfort and luxury meet side by side. The Holiday Inn Express is conveniently located near I-40, I-30 and Highway 67/167. Our staff is here to provide you with a refreshing atmosphere! We now proudly offer our free Express Start Breakfast featuring two hot items daily - omelets w/cheese, sausage or bacon, biscuits and gravy. Our well appointed guest rooms feature our new STAY SMART bedding with triple sheeting, your choice of two queen beds or one king; with Jacuzzi suites also having a pullout sleeper sofa and microwave and mini-fridge. Each room has a curved shower rod & Kohler Stay Smart Shower Head. We offer services such as: free high speed internet, fitness & business center, indoor heated pool, meeting room, & free local calls. North Little Rock is the ideal destination for the corporate traveler with Little Rock Airport, Camp Robinson, and Little Rock Air Force Base all being right in our back yard! Need a fun and convenient get away with out being in the middle of the hustle and bustle of downtown? Be sure to visit the William J. Clinton Presidential Center and Park, River Market, Daisy Bates Museum, Alltel Arena, Little Rock Zoo, & Heifer International Center Green Building while in Little Rock! The Holiday Inn Express Hotel & Suites is a favorite for business travelers & families who are visiting the Little Rock area. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites North Little Rock
Holiday Inn North Little Rock
North Little Rock Holiday Inn

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