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“Disapponted”

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Best Western Sherwood Inn & Suites
Ranked #6 of 28 Hotels in North Little Rock
Certificate of Excellence
Baton Rouge, United States
1 review
“Disapponted”
Reviewed 14 April 2014

I always have great service and accomodations at Best Western. But, this experience was very disappointing. The housekeeping staff took a lot of effort to hide a coffee stain (we had spilled) instead of changing the sheets to fresh ones.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Loralee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwsherwood, General Manager at Best Western Sherwood Inn & Suites, responded to this review, 15 April 2014
Dear Loralee H,

Thank you for your kind words concerning our staff and we hope you will be staying with us again in the near future. The issue with the room has been taken up with housekeeping and is being addressed. Thank you again for your feedback and we hope you will consider staying with us again.

Sincerely,

Nick S.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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240 reviews from our community

Traveller rating
    154
    62
    13
    7
    4
See reviews for
90
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Collinsville, United States
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 April 2014

I was looking for a value-priced hotel while traveling through Little Rock. The staff at this property were very accommodating and friendly during check in and check out. The area was nice and the property was clean. The bathroom looked as though it had been recently remodeled. The refrigerator and microwave looked new and were a convenience. The fitness room looked full of ample equipment. The price for the room as a great value.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Kathy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwsherwood, General Manager at Best Western Sherwood Inn & Suites, responded to this review, 15 April 2014
Dear Kathy O,

We are very pleased to read you had an excellent night with us here at the Best Western PLus Sherwood Inn & Suites from the time you parked tell the time you pulled out. Thank you for your great review and for your business.

Sincerely,

Nick S.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sherwood, United States
Level Contributor
4 reviews
4 hotel reviews
Reviewed 9 April 2014

The staff at this Hotel has always been extraordinarily helpful and upbeat! Now this is the way service should be provided! We contacted the Hotel directly and were greeted warmly. All our questions about the accommodations were answered and even other helpful suggestions were provided by the staff. They went out of their way to assist us in making accommodations for our next nights stay in a Best Western in Fort Worth. I highly recommend this Hotel for any visitor.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Theron D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwsherwood, General Manager at Best Western Sherwood Inn & Suites, responded to this review, 15 April 2014
Dear Theron D,

We are happy to read you would recommend our hotel and would stay here again.Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

Sincerely,

Nick S.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville Beach, United States
1 review
Reviewed 1 April 2014

Excellent Value for a medium price. The service staff go out of their way to assist you. The hotel was clean in a safe part of town. Some of the other guests were not up to the level the hotel provided. There was a coin op. washer/dryer that some guests put clothing in that was loaded with tar and mud.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Harry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwsherwood, General Manager at Best Western Sherwood Inn & Suites, responded to this review, 15 April 2014
Dear Harry F,

We always enjoy hearing from our guests! Thank you for posting such a pleasant review of our hotel the Best Western Plus Sherwood Inn & Suites. We look forward to your next visit to our area. 

Sincerely,

Nick S.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grand Bay-westfield
2 reviews
Reviewed 26 March 2014

We enjoyed our time spent at this hotel. We used it as a rest stop between Memphis and Branson. It was very clean and the staff was wonderful. The added bonus was the guest laundry, the close proximity to Kohl's and some great restaurants (with directions). I'm sure this would be a great place to visit in warmer weather where one could enjoy the lovely outside pool.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Dianne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwsherwood, General Manager at Best Western Sherwood Inn & Suites, responded to this review, 15 April 2014
Dear Dianne S,

We always enjoy hearing from our guests! Thank you for posting such a pleasant review of our hotel the Best Western Plus Sherwood Inn & Suites. We will certainly let our staff know how highly you regard them. Hopefully you will return again soon to our area.

Sincerely,

Nick S.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
TN
Level Contributor
5 reviews
3 hotel reviews
Reviewed 21 March 2014

I have stayed here several times and always pleased with price people and room..always clean and friendly. I will always go back to this hotel and recommend to anyone . Fairly close to most things. __

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tnbatgirl88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwsherwood, General Manager at Best Western Sherwood Inn & Suites, responded to this review, 23 March 2014
Dear tnbatgirl88,

Thank you for taking the time to review your recent stay with us at the Best Western Plus Sherwood Inn & Suites in North Little Rock. We are very happy to hear that you enjoyed your time with us. We look forward to your next visit. Thank you again.

Sincerely,
Nick S.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
BIRMINGHAM, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 February 2014

This was my third trip to the Little Rock area this year and the stay at the Best Western was a very comfortable one. Even though I stayed only one night, I was very satisfied with this hotel. I am pretty sure that I will be back to the Little Rock area again, and this hotel will be a priority stay for me.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Raziwell C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwsherwood, General Manager at Best Western Sherwood Inn & Suites, responded to this review, 23 March 2014
Dear Raziwell C,

Thank you for the kind review. I am always happy to hear when our guests have enjoyed their stay with us. Our team stays focused on making sure that happy every time so that you will continue to stay with us when visiting North Little Rock. We look forward to your next visit.

Sincerely,
Nick S.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Sherwood Inn & Suites

Property: Best Western Sherwood Inn & Suites
Address: 7533 Warden Rd, North Little Rock, AR 72120
Phone Number:
Region: United States > Arkansas > North Little Rock
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in North Little Rock
#2 Family Hotel in North Little Rock
#6 Business Hotel in North Little Rock
#6 Romantic Hotel in North Little Rock
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Sherwood Inn & Suites 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Enjoy convenient access to the University of Arkansas, Little Rock Air Force Base, Camp Robinson and William J. Clinton Presidential Library while staying at this North Little Rock, Arkansas hotel. ... more   less 
Reservation Options:
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Also Known As:
Sherwood Best Western

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