I was in North Little Rock to care for a brother that just came out of a hospital. I chose the Quality Inn and Suites because of other reviews. The motel is a distance from restaurants (mostly fast food), but North Little Rock isn’t known for its night life. It’s relatively close to the City of Little Rock so that shouldn’t be a problem, if you need a fancier restaurant.
When I arrived I was greeted by very friendly staff. However, when I got to my assigned room, I found that the lights at the desk didn’t work and the cord on one side of the blackout blinds was broken so only one side came up. When I notified them of this they put me into another room right away.
The suite was large with a king-size bed, a sofa, TV, microwave oven, and a refrigerator. The room and bath was very clean, except for rust stains in the toilet. They were dark enough to tell me there was no serious attempt to clean them.
The Inn has a medium size outdoor pool and an exercise room with a treadmill, an elliptical walker, and a stationary bicycle. I was able to use that amenity a few times during my stay and found everything in good order. Because I was helping my brother I didn’t get to use the pool (which opened at 9am and closed at 9pm I believe)
They offer a complimentary breakfast with hot food, usually scrambled eggs, sausage, bacon, grits and the make it yourself waffle machine; and cold cereal, fruits, pastries, yoghurt, coffee and juice. All was very good.
The staff was very friendly and helpful throughout my nine day stay. There was only one fly in the ointment: one evening (around the middle of my stay) I came back late (as usual) and found the room was poorly made up. There were no fresh towels. The wastebaskets weren’t emptied, and the bed was quickly tossed together (in my opinion.) When I called the front desk, I was told fresh towels would be brought up in ten minutes. After fifteen minutes I called again, and was told there was only the one person at the desk and he couldn’t leave. If I was told that at the first call I would have come down to get the towels instead of waiting for no one to show up. I listed the problems I found to be passed to housekeeping. The rest of my stay was fine with the room properly made up and cleaned.
All in all, it was a pleasant stay, the area was quiet, the bed comfortable, and the staff friendly. I would stay here again. I just hope they clean the rust stains in that room and in any other room with that problem. A little extra elbow grease will clean the stains and not turn off the guest.
When I checked out the person at the front desk got a call. It would have been nice if he took a moment to say "thank you for staying with us.” or acknowledging my departure.
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Expedia, Choice Hotels, Hotels.com, Booking.com, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U., Cancelon and Evoline ltd so you can book your Quality Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hampton Inn North Little Rock
- North Little Rock Hampton Inn