We had a disaster on the first day, out tent broke as we were putting it up. The staff did their best to find a replacement tent, but all shops were closed or didn't stock them. They very kindly put us up in a pod for the night, we got a new tent the next day. If it weren't for the staff being so helpful and kind, my daughter and I would have had to go home, and that would have broken her heart :)
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