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Savings alert! 12% below average rates

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Reviews (150)
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Reviewed 3 January 2017

Not a 4-star hotel! More like 2-star! Horrible staff, bad food, very limited parking space, bad wifi, limited tap water in the evening, pay for everything (safe-box, jacuzzi, water, coffee, ... ). Search for other hotels.

Room Tip: Ask for rooms on 3rd or 4th floor. They are more modern. Avoid the rooms near Garage and Discoteque (very noisy).
  • Stayed: December 2016, travelled with friends
    • Value
    • Sleep Quality
    • Service
3  Thank Florian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2017 via mobile

We've had nothing but problems here since arriving! Checked in to a dirty room, food on the floor, dirty clothes left behind and a broken radiator. The shower (when there is water) doesn't maintain the temperature and tends to jump from freezing cold to boiling hot. The breakfast is diabolical I wouldn't even bother, we have tried it twice now and even though complimentary we won't be returning! Opening at 7:30am you'd expect the food to be hot and fresh but it's far far far from it - cold, tasteless and simply disgusting.

On the plus side the rooms are modern, there is a free shuttle bus to the gondola and it's located close to the town centre (where we have spent the majority of our time).

Stayed: January 2017, travelled as a couple
4  Thank Tally D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2017 via mobile

Terrible stay at hotel perun. First we had a sauna of a room. Then the water went, so we couldn't have a shower or even flush our toilet. The beds are super uncomfortable and the breakfast is shocking. Staff is so rude. Will never come back. Our room we could hear everything from out in the hall way. Terrible

Stayed: January 2017, travelled as a couple
4  Thank bethyhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2016 via mobile

The hotel has some advantages but more disadvantaged. Let's start with the good things. The service is better than the average in bansko. Most people I talk to, speak English. The food is average , not bad. The swimming pool is big but quite cold. Sauna and steam room is great. One more advantage is the area of the hotel it is near gondola and a small bus always on time with frequent drives to and from gondola. The reason that I would never visit this hotel again are: first, horrible bed, every morning I woke up with pain on my back. Second, too much noise during the night, the door was there as a decoration, I could listen every person walking outside my room. Also the room had an inner door that was connecting my room with the next one. This door was also decorative... as I could listen every conversation of the people of the next room. One other thing that was quite dangerous was the temperature of the shower. The temperature was changing suddenly from very cold to extremely hot. The last thing I want to add is that the room and the hotel is very clean.

Stayed: December 2016, travelled as a couple
3  Thank Harisway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2016 via mobile

They were trying to find reasons to take us more and more money. No wifi signal at all. The key cards didn't work. The staff doesn't speak English. Good breakfast. They told us to give them 50€ or they are gonna kick us out.

Stayed: December 2016, travelled with friends
7  Thank stavsynt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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