Booked our holiday through Directski.com and our holiday company was Balkan Holidays. Had to pay extra baggage cost for our board bags. Good flight. Bulgaria was 2 hours ahead. Transfer was 3 hours with a wee stop half way at a petrol station to get food etc. Hotel was lovely. Large open spaces. Clean. Tidy. Big room. We had a balcony over looking the front. Good for people watching. Small fridge in room for the mini bar but you could push that stuff aside and keep your own drinks in it. Friendly people. Slight lack of english speaking which could be a problem if you had issues.
Hotel was a 5min walk to the Gondola...didn't bother with the shuttle because it was so close. Gondola takes half hour to top. Limited lifts were open...but they did open more later in the week...ie: when it snowed 3 feet over 3 days.
Locals said the best time is the end of Feb for good snow conditions. The runs that were open were complete due to LOADS of snow cannons. Can watch the mountain cameras on you TV...which was useful...gave you temps up the hill too.
Food was good. Breakfast was a cold selection part...cheese, ham, tomatoes etc. And a hot section...eggs, beans, sauages etc. Help yourself to toast, tea (herbal) coffee, water, cereal, juice, fruit. TIP if you want Tetley take teabags with you as all tea is herbal.
Dinner was a cold and hot selection again. Soup too. Desserts. Fruit. Toast. Pay for drinks. Staff friendly and helpful. Cleared used plates away quickly which was good if your eyes were bigger than your belly!
Didn't use the pool or bowling..too busy being up the hill, eating and drinking. But they looked swimmingly.
Went to a few nice bars. Harry's Bar and The Crown. Near the top of Pirin St (main one up the gondola) turn left at the traffic lights turn first right and wander up for Harry's. Or turn left at lights and go further along, past fortuna and turn right past the Bali supermarket.
Very good resort for budget, last minute. Check snow report before you go. Can't fault the hotel on anything. We has an amazing week and it was over christmas so very special time of year.
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