At the time of this review, I am still occupying my rented room. However, with only 2 days left (knowing if I don't write a review now I won't later) out of my week long stay I feel I have had more than sufficient time to experience what this hotel has to offer.
First, upon arrival I was greeted by the desk clerks and security staff. They were all very nice, welcoming and genuine. Brief with conversation, but direct and I didn't feel like I was being rushed away.
They have several services for hotel guests if requested, all within reasonable prices.
The banquet staff are very professional, neat and great to talk to. My Bulgarian is non-existent so there was a minor language barrier, but not a huge hurdle. Whenever I asked a question any available staff member was eager to assist. Also a couple of the security and desk staff (Vera & Llydia) all have a great sense of humor and engaged in conversation that lasted for several minutes all while joking around and maintaining a fun environment. I traveled from the states alone, so making convo with just about anyone at some point was a priority.
My room was nice and clean. Also the shower was excellent. Great water pressure and perfect temperature. In fact, the bathroom was great too. It was heated which helped after a long day of snowboarding in the beautiful Pirin Mountains.
I plan to return to Bulgaria, and this hotel will more than likely be my choice once again. The staff really made this experience great.
My only gripe is that the internet connection is quite poor. My room is located on the 4th floor and while it's only a minor annoyance, going to the lobby to check emails etc. Was a bit of a let down. For the record, that issue won't affect my review. The internet went down once and they notified guests that it would be back up the flowing day (which it was).
Overall I recommend this to anyone looking for a great deal and nice place to stay. No big complaints here. - Aaron 08/03/14 - 15/03/14
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- Also Known As:
- Pirin Hotel Bansko