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“Great, but...”
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Very good
2 reviews
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Chalet -
3 Bedrooms, 2 Bathrooms, Sleeps 8
Bansko, Blagoevgrad Province

Reviews from our community

Very good - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Arsenij D
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great, but...”
Reviewed 9 January 2016 for a stay in December 2015
person found this review helpful

It's a great house with a very good environment around: spa, swimming pool, restaurant and so on.
It has some problems though:

1) it's not a warm house for -10 weather, you should be prepared for +17 at such weather outside, no heating protection at walls, you should be ready for fireplace heating for 10euro per evening than.

2) Sauna cost you a money per hour. Shame. It was free 3 years ago, at same house nearby.

3) House is not for living. There is even no wine opener at all. You can't turn TV+dvd together as there is only one electricity plug.

Very nice price.
4/5 and not ready for living at winter time.

Date of stay: December 2015
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Liked best: place
Liked least: Kitchen & utensils
Travelling group: Friends
Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
18 Feb 2016
Thanks for this feedback. The kitchen has now been re equipped and an extra socket has been installed to allow the use of the DVD player. We have experienced problems with items being taken. The problem with the heating was a one off issue and the heating has been reset. If guests are concerned about temperature settings these can be adjusted by contacting the reception.

There is a communal sauna as part of the swimming pool complex. If guests wish to use the sauna in the chalet this can be arranged but a charge is applied as the cost of electricity in Bulgaria is expensive.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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