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“HORRIBLE, FILTHY ROOM--Management RUDE & UNPROFESSIONAL” 1 of 5 bubbles
Review of Razorback Inn Rogers

Razorback Inn Rogers
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Razorback Inn Rogers
Ranked #17 of 21 Hotels in Rogers
Spring, Texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“HORRIBLE, FILTHY ROOM--Management RUDE & UNPROFESSIONAL”
1 of 5 bubbles Reviewed 25 December 2012

We went there with our dog; after checking in and paying for the room for 2 nights, we found that the room was so full of smoke that the smell burned our eyes and lungs. There was no smoke detector in the room and there were stains on the sheets and floor. We asked if there was a nonsmoking room available; the desk clerk gave us a key to another room. We then went for dinner and after arriving back to the room, the assistant manager called and told us that because of the pet, we had to go back to the smoky room. We told her that we didn't want to take our two small children back to that room and said if she would give us our money back for the second night, we would leave. She and the manager (her husband?) refused to give us our refund and told us we must go back to the first room. When I restated that I would not take our children back to that room, she told us that we must leave the property immediately and would not refund any money at all!!! Is this any way to run a business? Both rooms were dirty and stained, and the management was horrible and rude. There were shady people loitering outside. We'll never go near this place again and will certainly tell our friends about this nightmare.

Room Tip: Check out the room before they charge you. And stay away from this place!
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  • Stayed December 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank BeaverLakeFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 reviews from our community

Traveller rating
    0
    2
    2
    2
    5
See reviews for
4
2
2
1
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 17 November 2012 via mobile

My fiancé and I stayed 2 days, cheap rates and good location being the appeal. Once we were checked in and got to our room, we noticed multiple guests sitting outside their rooms, drinking and smoking. We are not uptight people, but we assumed mgmt would discourage that type of advertising....Room was outdated and had an unclean feel, but appeared clean. Did have mini fridge and nice sized dresser, bed was comfy. Heater did not work properly, could not get warm our entire stay. Lobby was nice, served juice and donuts at breakfast, and staff were friendly also, but their was a language barrier that made transactions difficult. Overall not impressed and would not stay again. Have stayed at nicer hotels at cheaper rates, needs updates and to enforce some rules to ensure a safer stay for future guests.

  • Stayed December 2011
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Mandyfaye29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Rogers hotels

Conway, Arkansas
Level Contributor
265 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
1 of 5 bubbles Reviewed 15 September 2011

we tried to stay here because we had our dogs with us and knew they let them stay. we immediately started looking for another place to stay. We found a hotel and asked for our money back. The owner made my husband show him the room, which he did, and showed him the dirty walls, dirty bathroom, and stained pillows (outside had makeup and inside looked like blood stain) The hotel has been around for many years and it's really sad that the owners have let it go.

  • Stayed September 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank FlyMom10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kansas City, MO
1 review
4 of 5 bubbles Reviewed 4 June 2011

Stayed here for a night in early June 2011 and was pleasantly surprised. The room had a few cosmetic flaws (as expected in this price range), but everything in the room worked great and very clean. Wi-Fi signal was strong and moved right along. The TV had a great picture with 60+ cable channels. The AC cooled the room perfectly. The bed was very comfortable with clean sheets.The motel is located in a rather nice area and has convenient access to most of Rogers and Bentonville. Definitely a good value for $35+tax per night. Highly recommended if you need to stay a night in Rogers "on the cheap".

  • Stayed June 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank d104silvereagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 26 November 2010

While visiting family in Rogers for one day before going up to Branson, we stayed at this hole in the wall for one night. Now it didn't look like the best place in the world, and it had a crappy sleeper sofa that appeared broken in the room, but with the microwave, fridge, free wi-fi, ect. it wasn't bad for just passing through and then leaving. I'm sure I'd probably go nuts staying there too long, especially since I don't know the Bentonville area at all, but it was fine for one night.

  • Stayed September 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank chicapirata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 30 October 2009

When you see dead furniture in front of the lobby, bad sign. Also, signs of drug activity in the room. The door had been kicked in previously - upper lock missing. Bathroom fan was black and the vent cover was missing. No alarm clock or coffee pot, guess they got stolen from all 3 rooms I looked at. To bad with some deep cleaning, new carpet and better screening of guest it could be a decent hotel. Just say no, pay more so you can sleep.

  • Stayed October 2009, travelled with family
    • 1 of 5 bubbles
      Cleanliness
Helpful?
1 Thank Ruffians_Notorious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Razorback Inn Rogers

Property: Razorback Inn Rogers
Address: 2931 West Walnut Street, Rogers, AR 72756-0338
Region: United States > Arkansas > Rogers
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
Ranked #17 of 21 Hotels in Rogers
Price Range (Based on Average Rates): £
Hotel Class:2 star — Razorback Inn Rogers 2*
Number of rooms: 27
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