The Front desk crew was very professional and friendly. They took care of getting me hypoallergenic pillows in a flash and were all cheerful and courteous. However the hotel itself was somewhat dirty. The walls, elevators, corners, tops of furniture, trim, bathroom trim, shelf where extra toilet paper is stored were all filthy. The comment card,in-room information notebook were dried liquid stained. The little sign easels were splashed with dry coffee/beverages. Lots of corners cut in the cleaning. The bathroom was clean but there were some ill attempts to repair seams with caulking, sliding glass door was filthy and the AC unit could have used a good wipe-down. The bed was comfortable but the outlets behind the bed were loose and the bedskirt was partly pulled off the bed at the end and looked sloppy. No breakfast, had to purchase from the restaurant next door which was not at all convenient for my business trip. I expected a little more from Clarion being a choice platinum member and staying in many other Choice hotels just this year, alone. I noticed several handicapped guests coming and going during my stay and the dirty surroundings are even more an issue, I think, for those that cannot do a much about it.
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- Also Known As:
- La Crosse Texarkana
- Hotel La Crosse