Upon arriving at the Boulder's Beach lodge we were immediately suspicious that there was no safe in the room. We assured it was a safe hotel and safe area in general. We left in the early evening to see the nesting penguins but realized within ten minutes that it was too dark to see anything. We returned immediately only to find the room ransacked. The robber entered thru a window. Considering we had not touched anything in the room at that point it was suspicious that anyone could have entered and in such a short time. No one was in the office to help us call the police. There was an intern who was staying there who helped us call. He also let us know that he was robbed during his sleep in the SAME week! In the morning, the owner's swore that insurance would cover the missing items (totaling over 3000USD). After months of corresponding with the inept insurance company (Santam, who closed the case three times accidentally), I was told that nothing would be replaced. I wasn't even reimbursed the cost of the room despite not being able to sleep in it because it was a CRIME SCENE. I slept in a dirty room offered to us by a kind family downstairs while their kids slept on the floor. I don't think our experience could have been worse. I wish I could give it zero stars.
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- Also Known As:
- Boulders Beach Hotel Simon`s Town
- Boulders Beach Lodge Cape Town, South Africa