Our family wanted to break away for a weekend to relax. Magalies river lodge seemed like to be appropriate. We were wrong. The first night they allowed neighbouring guests to check in past midnight. Our neighbours came in honking horns, slamming doors and laughing excessively resulting in waking us and my baby. Clearly they where intoxicated.
A little while after they came in I asked them nicely to be considered and keep the noise down. They carried on. My wife went to security to report the noise disturbance. The noise carried on until 02h00 am.
The following night we reported that they are playing music, singing and laughing after 20h00. This is a rule that applies to their terms and conditions.We contacted management. Security's supervisor came out and told us that they are allowed to do this until midnight and that we where in the wrong the previous night to confront their customers.
Clearly the lodge needs to change their terms and conditions so we are not surprised by excessive noises after 20h00. This lodge clearly does not know how to handle incidents like this one.
If you are looking for weekend of tranquillity and a peacefull environment. This would not be the place to go to especially if you have got noisy neighbours. We could not find the relaxation we where looking for.