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“Anniversary at Valley Lodge”
Review of Valley Lodge & Spa

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Valley Lodge & Spa
Ranked #4 of 7 Hotels in Magaliesburg
Certificate of Excellence
Reviewed 1 April 2014

So many things went wrong, for a very expensive weekend! Very friendly staff, but poor and slow problem solving skills. Beautiful setting and stunning spa. Booking in and checking out procedures had errors and took long.

  • Stayed: April 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
5  Thank Louise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NCD-Rodrigues, General Manager at Valley Lodge & Spa, responded to this reviewResponded 30 June 2014

Dear Louise M,

Thank you for taking the time to provide us with your valued feedback, Its most concearning to learn of your dissapointing experience whilst celebrating your anniversary at the Valley Lodge & Spa.
I would like to reassure you that, having recently taken over as the General Manager of Valley Lodge & Spa, we will be paying great attention to training and development within our team to ensure that we rather exceed your expectations.

I hope to welcome you back in the not too distant future.

Yours in hospitality,

Nelson Rodrigues
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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277 - 283 of 337 reviews

Reviewed 23 March 2014 via mobile

My boyfriend and I had a wonderful relaxing stay. Such beautiful and peaceful surroundings. A massage at the spa is a must. The hotel has great facilities and great staff.
One of the most memorable stays we have had. We will Definitely be back!

Stayed: March 2014, travelled as a couple
1  Thank Claudia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NCD-Rodrigues, General Manager at Valley Lodge & Spa, responded to this reviewResponded 30 June 2014

Dear Claudia D,

Your compliments and feedback is most appreciated, we are pleased you experienced an enjoyable & memorable stay with us.

I look forward to welcoming you back soon.


Yours in hospitality,

Nelson Rodrigues
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2014 via mobile

My boyfriend and I had the most relaxing weekend we have had in a long time. It's incredibly peaceful and the sound of the river in the background is awesome! A wonderful massage at the spa is a must! Great facilities and great staff! One of our favorite spots by far!

Stayed: March 2014, travelled as a couple
Thank Claudia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2014

We stayed at the lodge for a weekend and enjoyed it very much! The rooms were large and were well appointed with high quality fittings and very comfortable. The setting is beautiful, but unfortunately due to the rainy weather we were unable to enjoy the pool and sitting out areas to its full extent. The management and staff were friendly and very helpful.

Stayed: March 2014, travelled as a couple
Thank JeremyC086
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NCD-Rodrigues, General Manager at Valley Lodge & Spa, responded to this reviewResponded 30 June 2014

Dear JeremyC086,

Thank you for your generous feedback from your stay with us in March.
We are pleased to hear that you enjoyed your visit and look forward to welcoming your return in the not too distant future.

Yours in hospitality,

Nelson Rodrigues
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2014

We visited the lodge for one night in December. We were travelling in a group an even with us all arriving around the same time, the check-in went smoothly with the staff being friendly and helpful
The room was spacious and the decor modern with King size bed. The bathroom had a double shower, double basin and bath. We did however have to bath and shower in cold water as there was some or other issue with the geyser which was resolved by the next morning.

Our group went for a hot air balloon ride at 5am the next morning - it was a lovely experience with beautiful views. The departure took place from the lodge premises.

The restaurant buffet was tasty with a nice variety.

The spa at the lodge was superb, it had all the typical spa facilities one would expect all designed and laid out very practical and modern. The therapists were friendly and professional and the treatments very relaxing.

We plan on visiting the lodge again with our daughter, as the lodge allows for kids and has a large pool.

  • Stayed: December 2013, travelled on business
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Thank TravelPJLK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 February 2014

A beautiful destination and exceptionally managed. Absolutely friendly staff! The food was divine! The entire resort is neat and quite. The serenity is complemented by the flowing river that runs past the place. The rooms are spacious and luxurious with double showers. The Boma is ideal for small functions. The bar has a full size pool table together with other games. Overall it is a hidden gem!

Stayed: February 2014, travelled on business
1  Thank Rishen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2014

We have recently spent the weekend at Valley lodge. The last time I was at this hotel was in 1991 yes 23 years ago and it is as I remember it . The addition of the Spa and the Hotel Lobby complement the services.

From the reception to the waiters , restaurant and even been welcomed by the General Manager Laurence the service was nothing less than superb. The dinners are a buffet style starting with soup of the day , salad bar , three meat carvery , dessert spread ect ect wow. Breakfast was just such a treat. You can even order a picnic basket and enjoy it at the river.

The hotel is child friendly so remember to take there bicycles as there is a tarred road throughout the hotel they can ride on.

What an experience thank you the Valley Lodge Team

Room Tip: We stayed in room 53 close to the river. Very private with good security presence
See more room tips
  • Stayed: January 2014, travelled with family
    • Value
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Thank Rangie2242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ValleyLodge, General Manager at Valley Lodge & Spa, responded to this reviewResponded 8 February 2014

Dear Ken.
Thank you so much for the positive feedback, we look forward to enjoying your company again. :D
Regards
Laurence

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Additional Information about Valley Lodge & Spa

Address: 13 Jennings Street, 1791 Krugersdorp, Magaliesburg 1790, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Magaliesburg
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Magaliesburg
Price Range: £130 - £158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Valley Lodge & Spa 4*
Number of rooms: 76
Official Description (provided by the hotel):
Perfectly situated on the banks of the Magalies river and just an hours drive from the centre of Gauteng, the Valley Lodge & Spa offers superior accommodation in a majestic, natural setting. An ideal getaway for the busy executive needing time out, to reconnect with family or a haven of tranuility for a romantic weekend. Choose from our 76 well appointed,individually furnished rooms and spoil your senses with an array of world class treatments in our Spa & Hydra Therapy centre. Be it the private fire lit Saunders bar or the entertainment of Maloneys bar with a full size billiards table, pool table, darts & fooseball, Valley Lodge & Spa offers variety throughout its 250 acres. With natural winding paths and trails around the Magalies river, a private nature reserve boasting old stone age ruins, and for the more energetic guest, rowing boats, tennis courts and a swimming pool. Sunday lunch is still a popular attraction for city dwellers looking for a day away from the urban stress. ... more   less 
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Also Known As:
Valley Hotel Magaliesburg

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